acr chicago/virtual mediation lab webinar on online mediation - november 13, 2013
DESCRIPTION
This is 3rd of a 3-step ACR Chicago/Virtual Mediation Lab project to show what online mediation means, how it works, how it can be used, and how to integrate online and face-to-face mediation.TRANSCRIPT
Online Mediation
ACR Chicago – November 13, 2013
PC or Mac Ipad Iphone Android
This Webinar is Based On
More Than 100 Online & Mobile Mediation Simulations
This Webinar is Based On
More Than 100 Online & Mobile Mediation Simulations
Commercial, Family, Workplace, International Cases
This Webinar is Based On
More Than 100 Online & Mobile Mediation Simulations
Commercial, Family, Workplace, International Cases
Mediators from 30 Countries – 9 Languages – Sometimes With Bilingual Mediators
AGENDA
Online Mediation – What It Means and How It Works (Short Demo)
Online Mediation – What It Means and How It Works (Short Demo)
Benefits & How It Can Be Used
Online Mediation – What It Means and How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
Online Mediation – What It Means and How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project
Online Mediation – What It Means and How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project
16-min Video of Landlord Tenant Simulation with 3 ACR Chicago Members
Online Mediation – What It Means and How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project
16-min Video of Landlord Tenant Simulation with 3 ACR Chicago Members
Q&A
What Online Mediation Means
and How It Works
Parties Participate in an Online Mediation
Parties Participate in an Online Mediation
From Wherever They Are
Parties Participate in an Online Mediation
From Wherever They Are
Using Whichever Device They Have
PC/Mac Ipad Iphone Android Phone
Parties Participate in an Online Mediation
From Wherever They Are
Using Whichever Device They Have
From the Comfort & Safety of their Home or Office
When Parties Are Online They Can:
See Each Other (Key Feature)
When Parties Are Online They Can:
Share & Discuss Any Kind of Information Useful to Their Mediation
SHORT DEMO
When Parties Are Online They Can:
Use Their Mobile Device to SHOW LIVE What They Are Talking About
(2-min Video)
BENEFITS OF ONLINE MEDIATION
Benefits of Mobile Mediation
Convenience (Best Time for the Parties)
Benefits of Mobile Mediation
Convenience (Best Time for the Parties)
Comfort & Safety – Parties Don’t Needto Confront Each Other
Benefits of Mobile Mediation
Convenience (Best Time for the Parties)
Comfort & Safety – Parties Don’t Needto Confront Each Other
Timing – Online Mediators as Firefighters
The Sooner We Can Help Both Parties Talk & Listen to Each Other, the Better
The Sooner We Can Help Both Parties Talk & Listen to Each Other, the Better
Protecting the Parties’ Personal or Biz Reputation - (Social Media)
How Online Mediation Can Be Used
How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to Meet Face-to-Face
How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to Meet Face-to-Face
Integrating Online & Face-to-Face Mediation
How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to Meet Face-to-Face
Integrating Online & Face-to-Face Mediation
For Helping Mediators Practice and Improve Their Mediation Skills (Format)
Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family, Workplace Dispute
Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family, Workplace Dispute
30/60-min Debriefing Session
Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family, Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing
Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family, Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing
Video Recordings of Other Mediators
Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family, Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing
Video Recordings of Other Mediators
FREE to Try – Then $20/Simulation
Mediation Experience vs Technology
Mediation Experience vs Technology
Mediation Experience is Crucial
Mediation Experience vs Technology
Mediation Experience is Crucial
Technology Should Be “Invisible”
Mediation Experience vs Technology
Mediation Experience is Crucial
Technology Should Be “Invisible”
Which Video Conferencing Software Works Best for Online Mediation – Review with 15 Criteria & Results
15 Criteria
Intuitive User Interface; Easy & Simple to Use; Joint/Private Sessions; Video/Audio Quality; Mobile Devices; Security & Privacy; Docs/Screen Sharing; Video Sharing; Annotation; Online Whiteboard; Chat; Low Cost; Call-in #; Gallery View; Your Business Card/Online Office
15 Criteria
Intuitive User Interface; Easy & Simple to Use; Joint/Private Sessions; Video/Audio Quality; Mobile Devices; Security & Privacy; Docs/Screen Sharing; Video Sharing; Annotation; Online Whiteboard; Chat; Low Cost; Call-in #; Gallery View; Your Business Card/Online Office
Results
ACR Chicago/VML 3-Step Project
ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training – 9/18/2013
ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training – 9/18/2013
“Try It” - Online Mediation Simulation - 10/25/2013
ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training – 9/18/2013
“Try It” - Online Mediation Simulation - 10/25/2013
“And Now Let’s Talk About It” - Webinar – 11/13/2013
16-Min VIDEO
Landlord v Tenant Simulation
(Broken Washer)
Q&A Session
Any Questions or Comments?
Giuseppe Leone
VirtualMediationLab.com“Virtual Mediation Lab” LinkedIn Group
Online Mediation
ACR Chicago – November 13, 2013
PC or Mac Ipad Iphone Android