activate leads in your database with customer needs-driven email nurturing
DESCRIPTION
Learn how TRACOM Group has implemented a customer needs-driven lead nurturing program that uses Pardot segmentation, automation, and dynamic email content to activate, engage, and qualify sales-ready leads in their existing prospect database.TRANSCRIPT
Activate Your Database with Needs-Driven Segmentation, Automations, & Nurturing Scott Armstrong Brainrider @brainrider
TJ Gephart Pardot @pardot
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Activating Your Database Can Have Massive Upside
50% more sales-ready leads
33% lower cost per lead
Companies that excel at nurturing Source: Forrester Research
20% more sales opportunities
Nurtured vs. non-nurtured leads Source: DemandGen Report
65% have NO lead nurturing B2B marketers haven’t established nurturing
Source: MarketingSherpa
Database Activation You Can Monetize
1. Start with buyer needs 2. Deliver more relevant
content 3. Drive qualified leads,
opportunities and revenue with optimized CTA’s
@Brainrider
Use to introduce a
demo, video, Q&A, etc.
Collect & segment by customer needs to maximize engagement - @Brainrider at #DF14 #DF14B2B
TWEET THIS!
Buyers need content to make a buying decision.
What’s my problem?
How do I fix my problem?
Are you right for me?
Buyers want content that solves a problem…
Übersuggest
…aligned to their buying decision. If your
customer is asking:
What’s my problem?
How do I fix my problem?
Are you right for me?
They want:
Education & Benchmarks
Solution Options & Product Suitability
Proof Points & Decision Support
What to share with
them:
• Trends • Benchmarks • Analyst coverage • 101 Education • How to guides • How other people are solving this
• What is the solution & how does it work
• Solution comparisons • Pitfall analysis • Readiness & suitability assessments
• How to choose a vendor
• Pricing • Bench strength demonstration
• Case studies • ROI/TCO • Working with us • How to buy
brainrider.com/DreamBig
TRACOM Group’s Subscription Preference Center
9"
Gather Needs Data Using Form Fields
Gather Needs Data Using Form Fields
Gather Needs Data Using Behavior Tracking
Dynamic List Example – Need Based Segments
Use to introduce a
demo, video, Q&A, etc.
Customize nurturing content by customer need and other variables - @Brainrider at #DF14 #DF14B2B
TWEET THIS!
Use Marketing Automation To Deliver Relevant Content
• Streamed emails • Dynamic email content • Dynamic website content • Targeted calls to action • Prospect profiles
TRACOM Group’s Subscription Campaign
16"
TRACOM Group’s Customer Need Segmented Emails
TRACOM Group’s Customized Sales Offer
18"
Use to introduce a
demo, video, Q&A, etc.
Effective nurturing drives to optimized CTAs on your website - @Brainrider at #DF14 #DF14B2B
TWEET THIS!
TRACOM Group’s Optimized Website CTAs
Success Requires Website
Optimization
Results: “we’re engaging with more customers in a meaningful way and spending way less time doing it.”
• Targeting 25%+ of database • Click-through rates +10% - 20% • Weekly newsletter deployment is fast and light using existing content and email templates
• Driving qualified leads, opportunities and revenue
22"
Resources For Better B2B Marketing!
Contact me directly at "
[email protected]"or for more B2B Marketing content, follow:"
@Brainrider"linkedin.com/company/brainrider"plus.google.com/+Brainrider""
brainrider.com/DreamBig for reading links, resources and more
Brainrider Services"q Website design and development"q Pardot optimization and implementation"q Developing marketing content"q Lead generation campaigns"q Nurturing campaigns"q Sales readiness campaigns"q Reporting, scoring and grading"
PARDOT KEYNOTE: ACCELERATE PIPELINE WITH THE WORLD’S LEADING B2B MARKETING SOLUTION
Attend the Pardot Keynote for your chance to win
a Precor Treadmill.
Wednesday, October 15 12:30 – 1:30 PM Marriott Marquis
Yerba Buena Salon 9
The conversation doesn’t have to end at Dreamforce. Join us for our 90-minute virtual Circles of Success Roundtables hosted by Customer Success resources covering various topics! Sessions are offered weekly at 10am PDT.
• Growth • Change Management • Metrics • Go Mobile with Salesforce1
VCoS Topics include:
Learn More & Register: http://sfdc.co/vcos
Virtual Circles of Success are Year-Round!
www.salesforce.com/success-services
Learn more about Success Services! Visit our Success Hub @ the Hilton this week
• Driving Success • Data Management • Increase Adoption
Use to introduce a
demo, video, Q&A, etc.
Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce
Wednesday, October 15th @ 2:00 p.m.
Moscone West, 3rd Floor Attend to win 1 of 5 GoPros
First 50 attendees receive signed
“The Big Picture”