admin tools for unified communications part 2
TRANSCRIPT
Administration Tools for UC or UC Service Management
Christopher May
VOSS Solutions
2
Traditional Administration ModelCurrent Environment:•Many separate systems to manage•Certified engineers needed to perform basic changes•Growing number of systems•Each system has to be learnt•No partitioning•Ticketing system needed•Not real-time•Costly to maintain•No business focus
Current Environment:•Many separate systems to manage•Certified engineers needed to perform basic changes•Growing number of systems•Each system has to be learnt•No partitioning•Ticketing system needed•Not real-time•Costly to maintain•No business focus
3
Administration Benefits
Standardized UC & network configuration
Central view of your business (reporting)
Refocus engineers to strategic wins
Local, delegated administration
Resource & inventory management
Rapid bulk migration capabilities
End-User Self-care Portal
UC AdminTools
4
Architecture Benefits
• Company-wide dial plan (multi-country) management• Legacy PBX site inter-working• Central trunking (SIP) Local gateway (SRST) management• Least cost routing for distributed networks
Class 4 Switch
UC AdminTools
5
UC Management
Unified Presence
Conferencing
Video Advantage
Mobile Communicator
Unified Messaging OCS 2007
SaaS Cloud
UC AdminTools
6
Integrated Lifecycle Management