admissions officers new world system

47
New World System for Direct and International Applicants – Guide for Admissions Officers Contents 1. Searching for an applicant ............................................................................. 3 a. Running a Basic Search ................................................................................ 4 b. Running an Advanced Search ........................................................................ 5 i. How to run a basic search .......................................................................... 6 ii. How to run an advanced search: ................................................................. 7 c. How to view the details of an applicant ........................................................... 9 2. The Applicant View ..................................................................................... 10 a. The Top Ribbon.......................................................................................... 11 3. The Set Views............................................................................................ 12 a. Viewing Entry Requirements ........................................................................ 13 b. Prompt List ............................................................................................... 14 c. Decision and Comments.............................................................................. 17 i. How to make a comment ......................................................................... 19 d. Viewing The Checklist Section ...................................................................... 20 i. Adding comments against a checklist ........................................................ 21 ii. Marking a checklist item as complete......................................................... 22 3. Viewing Applicant details............................................................................. 23 a. Viewing Personal Details ............................................................................. 24 b. Viewing Applicant Qualifications ................................................................... 25 c. Viewing Contact details ............................................................................... 26 d. Viewing Visa, Residency and fees information ................................................ 27 e. Viewing Work Experience ............................................................................ 28 f. Viewing Requested Information ................................................................... 29

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Guide of the new admissions system at NTU.

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Page 1: Admissions officers   new world system

New World System for Direct and International

Applicants – Guide for Admissions Officers

Contents

1. Searching for an applicant ............................................................................. 3

a. Running a Basic Search ................................................................................ 4

b. Running an Advanced Search ........................................................................ 5

i. How to run a basic search .......................................................................... 6

ii. How to run an advanced search: ................................................................. 7

c. How to view the details of an applicant ........................................................... 9

2. The Applicant View ..................................................................................... 10

a. The Top Ribbon .......................................................................................... 11

3. The Set Views ............................................................................................ 12

a. Viewing Entry Requirements ........................................................................ 13

b. Prompt List ............................................................................................... 14

c. Decision and Comments .............................................................................. 17

i. How to make a comment ......................................................................... 19

d. Viewing The Checklist Section ...................................................................... 20

i. Adding comments against a checklist ........................................................ 21

ii. Marking a checklist item as complete ......................................................... 22

3. Viewing Applicant details ............................................................................. 23

a. Viewing Personal Details ............................................................................. 24

b. Viewing Applicant Qualifications ................................................................... 25

c. Viewing Contact details ............................................................................... 26

d. Viewing Visa, Residency and fees information ................................................ 27

e. Viewing Work Experience ............................................................................ 28

f. Viewing Requested Information ................................................................... 29

Page 2: Admissions officers   new world system

g. Viewing a Personal Statement ..................................................................... 30

4. Viewing Supporting documents .................................................................... 31

4. Application Decision ................................................................................... 33

a. Request work and/or info ............................................................................ 34

b. Reject Applicant ......................................................................................... 35

c. Withdraw applicant..................................................................................... 36

d. Make Offer ................................................................................................ 37

i. Conditional Offer ..................................................................................... 38

ii. Unconditional Offer ................................................................................. 39

e. Referral .................................................................................................... 40

f. Make offer after conditions satisfied ............................................................. 41

g. Accept Application and create student record ................................................. 42

Appendix A – NTU Admissions Status codes with descriptions ................................... 43

Appendix B – Application Status codes with descriptions .......................................... 47

Page 3: Admissions officers   new world system

1. Searching for an applicant

When you log in, all applicants are automatically displayed in the lower part of the

screen.

To find an applicant, run a basic or advanced search.

Page 4: Admissions officers   new world system

a. Running a Basic Search

When running a basic search you can search on a combination of the following applicant

attributes:

School – this will default to ALL. Change this to a specific school if appropriate.

Courses – this will default to ALL. Change this to a specific course if appropriate.

Month of Entry – this will default to ALL. Change this to a specific month if

appropriate.

Application number – this will be empty. If you want to view just one applicant

enter their application number in here.

State – this will default to Active. You can change this to Inactive or ALL.

Searching using Inactive will show you applications that have already been

processed or are at a status where you cannot process it i.e. with an Academic.

Referral Source – this will default to ALL. Change this to a specific referral

source if appropriate.

County of Residence – This will default to ALL. Change this to a specific country

if appropriate.

Page 5: Admissions officers   new world system

b. Running an Advanced Search

When running an advanced search you can search using any of the basic search

attributes as well as a combination of the following advanced search applicant attributes:

Date Submitted – From – This will allow you to enter a date so that you will

only see applications from a certain date.

Date Submitted – To – This will allow you to enter a date so that you will only

see applications up to a certain date.

Last Updated – you can enter a date in here to allow you to only see

applications last updated on a certain date.

First Name – enter the first name of an applicant in here to search on that.

Last Name – enter the last name of an applicant in here to search on that.

NTU ID – enter an NTU ID number to search for a specific applicant.

Residency Status – enter a residency to only search on a specific residency

status.

Admission Status – enter an admissions status to only search by a particular

status. See Appendix A to see all the different admissions statuses and what they

mean.

Application Status – enter an application status to only search by a particular

status. See Appendix B to see the different application statuses and what they

mean.

Page 6: Admissions officers   new world system

i. How to run a basic search

1. Select the search criteria based on the above attributes by using the Drop Down

menus.

2. If you select a certain school then the Courses drop down will only show courses

taught by that school.

3. Click on Search.

This search will find all applicants who have applied for a course from the School of Art

and Design, starting in October.

Page 7: Admissions officers   new world system

ii. How to run an advanced search:

1. Click on the Advanced search button

2. Select the search criteria based on the above attributes by using the Calendars or

Drop Down menus.

3. These can be used in combination with the Basic Search attributes.

4. Click on Search.

This search will find all applications received between 07/02/2011 - 05/09/2011, that are

Home applications, with a status of Application Received.

To return to the Basic Search, click on Basic Search.

Page 8: Admissions officers   new world system

All applicants who meet the search criteria will be shown in the lower half of the screen.

If more than 20 applicants meet the criteria then there will be more than one page to

view. These can be viewed by clicking on the Next/Last buttons at the bottom of the

page.

In applicant view, the following details are displayed:

NTU ID – the NTU ID number of the applicant.

Course – the course the applicant has applied for.

Date of Birth – the date of birth of the applicant.

Date Received – the date we received the applicants application.

Application Number – the applicant number of the applicant.

First Name – the first name of the applicant.

Last name – the last name of the applicant

Term -

Admissions Status – the admissions status of the applicant (see Appendix A for

more information).

Application Status – the application status of the application (see Appendix B for

more information).

Supporting docs – whether we have supporting documents for the applicant.

Date Submitted – this will have the date we received the supporting documents (if

we have received some).

Last modified – when the application was last modified.

Page 9: Admissions officers   new world system

c. How to view the details of an applicant

Once you have found the application you are interested in click on the Load link on the

right hand side of the screen. This will load up the applicant in a new window.

Page 10: Admissions officers   new world system

2. The Applicant View

The Application View is split into four different sections along with a ribbon of

information at the top of the screen. What is shown in the screen will vary depending on

what button you have selected. The location of the buttons is shown below.

Page 11: Admissions officers   new world system

a. The Top Ribbon

The location of the Top Ribbon is shown below:

An example of this ribbon is shown below:

For more information on Current application statuses and Current Admissions statuses

please see Appendix A and Appendix B.

Page 12: Admissions officers   new world system

3. The Set Views

There are four set views. These will always show with useful information.

Entry Requirements

Prompt List

Decision and Comments

Checklist

Page 13: Admissions officers   new world system

a. Viewing Entry Requirements

The location of this section is shown below:

This section give you a breakdown of the entry requirements for the course the applicant

has applied for. An example is shown below:

You may have to scroll down the right hand side to view all of the entry requirements.

Page 14: Admissions officers   new world system

b. Prompt List

The location of this section is shown below:

The Prompt List shows you a list of tasks that may have to be completed for the

application to be successful. This is a standard list for all courses and acts only as a

guide. An example of this is shown below:

You may have to scroll down to view all the prompt list. You may have to scroll down to

view all the prompt list.

Page 15: Admissions officers   new world system

You can use this prompt list to do two things:

Add comments against each task.

Mark a task as complete.

To add comments follow these instructions:

1. Click on the Update link next to the relevant task.

2. You will then see the screen below:

3. Type in the comment.

4. Click on Submit.

5. The comment will then show with the date you made it and your username.

To mark something as complete follow these instructions:

Page 16: Admissions officers   new world system

1. Click on the Complete box.

2. A tick will then appear to signify the task is complete.

Page 17: Admissions officers   new world system

c. Decision and Comments

This section shows you any comments made against the applicant as well as any

decisions which have been made regarding the applicant. If you cannot see this section

then click on the Decision and Comments button.

The location of this section is shown below:

Page 18: Admissions officers   new world system

It shows you any comments made against the applicant as well as any decisions which

have been made regarding the applicant. An example is shown below:

This section shows the decision which

has been made. This would be empty if no decision had been made.

The lower section shows any comments made regarding the

applicant. Depending on how many comments have been made,

you may have to scroll down on the right hand side to view

them all.

Page 19: Admissions officers   new world system

i. How to make a comment

1. Click on Add Comment. You will then see the screen below.

2. Choose a comment type from the Comment Type drop down.

3. Enter a comment in the large box.

4. Click on Submit. The comment will now appear with the date you added it and

your username.

NB – If a note has already been added to the applicant you will see this when

clicking on Add Comment. Append the new comment to the end of the original

comment with your initials and the date at the end of it.

Page 20: Admissions officers   new world system

d. Viewing The Checklist Section

This section shows you a list of items that we are waiting for from the applicant. These

are normally things that the University has asked for as part of the admissions process.

The location of this section is shown below:

You can then either add comments regarding the checklist item or mark it as complete.

This will change as the application progresses and you request things from the applicant

such as further work or evidence of conditions.

Page 21: Admissions officers   new world system

i. Adding comments against a checklist

1. Click on the Update link next to the relevant checklist item.

2. You will then see the screen below:

3. Type in the comment.

4. Click on Submit.

5. The comment will then show with the date you made it and your username.

Page 22: Admissions officers   new world system

ii. Marking a checklist item as complete

1. Click on the Complete box.

2. A tick will then appear to signify the task is complete.

Page 23: Admissions officers   new world system

3. Viewing Applicant details

As well as the set views there are several tabs along the top of the screen which will

change what you see in the bottom right hand corner. The tabs are as follows:

Personal Details

Qualifications

Contact Details

Visa, Residency and Fees

Work Experience

Personal Statement

Application Decision

Supporting Documents

The location of these are shown below:

Page 24: Admissions officers   new world system

a. Viewing Personal Details

This section gives some demographic information about the applicant. The location of it

is shown below:

An example of this is shown below:

Page 25: Admissions officers   new world system

b. Viewing Applicant Qualifications

This section shows when you click on the Qualifications button. It will give you any

qualifications that the applicant has. The location is shown below:

An example of this is shown below:

Page 26: Admissions officers   new world system

c. Viewing Contact details

This section shows when you click on the Contact Info button. It will show the most up-

to-date contact details of the applicant. The location of this is shown below:

An example is shown below:

Page 27: Admissions officers   new world system

d. Viewing Visa, Residency and fees information

This section will show when you click on the Visa/Residency button. It gives you

information about the applicants immigration and fee statuses. The location of this

section is shown below.

An example is shown below:

Page 28: Admissions officers   new world system

e. Viewing Work Experience

This section shows when you click on the Work Experience button. It will show the

applicants work experience. The location of the section is shown below:

Page 29: Admissions officers   new world system

f. Viewing Requested Information

This section will show when you click on Requested Information. It will show what work

or information we have previously requested from an applicant. The location of this

section is shown below:

An example is shown below:

Page 30: Admissions officers   new world system

g. Viewing a Personal Statement

This section shows when you click on the Personal Statement button and will show their

personal statement. The location of this is shown below:

An example of this is shown below:

Click on More to see

the full statement.

Page 31: Admissions officers   new world system

4. Viewing Supporting documents

This section shows when you click on the Supporting Docs button. IT will show you any

supporting document which the applicant may have submitted along with their

application. The location of this section is shown below:

If the applicant has not sent anything through then you will see what looks like an error:

If the applicant has sent in documents you will see an admissions folder:

Page 32: Admissions officers   new world system

To view a document, double click on the folder, then double click on the

document you wish to view:

Page 33: Admissions officers   new world system

4. Application Decision

The Application Decisions tab allows you to make decisions on the application. The

options you see in here will depend on the Admissions Status. What you will see when is

shown in Appendix A.

This section will appear when you click on the Decisions button. The location of this

section is shown below.

Page 34: Admissions officers   new world system

a. Request work and/or info

This option allows you to ask the applicant for work and/or information. To do this follow

these instructions:

1. Click on the Type of Request drop down.

2. You then have three options:

a. Request for Information

b. Request for Work

c. Request for Work and Information.

3. Select the relevant option.

4. Enter the deadline date by which we need the work and/or information. You can

use the calendar icon for this if preferred.

5. Enter any comments in the Additional Comments box.

6. Click on Confirm.

This is shown below:

Page 35: Admissions officers   new world system

b. Reject Applicant

If you decide to reject the applicant follow these instructions:

1. Click on Reject applicant.

2. Click on the Rejection Type drop down and select the relevant rejection type.

3. Enter a rejection reason into the Rejection Reason box.

4. If you want to refer the applicant on to NTIC tick the “User has opted in, Refer to

NTIC?” box.

5. Click on Confirm.

This is shown below.

The rejection reason will then show in the comments section of the screen.

Page 36: Admissions officers   new world system

c. Withdraw applicant

If the applicant needs withdrawing follow these instructions:

1. Click on Withdrawal applicant.

2. Click on the Withdrawal Type drop down and select the relevant withdrawal type.

3. Enter a withdrawal reason into the Withdrawal Reason box.

4. Click on Confirm.

This is shown below.

The withdrawal comments will then show in the comments section of the screen.

Page 37: Admissions officers   new world system

d. Make Offer

If you want to make the applicant an offer follow these instructions:

1. Click on Make Offer

2. Click on the Offer Type drop down and select either Conditional or Unconditional.

3. Enter any comments.

4. Click on Confirm.

This is shown below.

Page 38: Admissions officers   new world system

i. Conditional Offer

If you have select Conditional Offer then you will then see the following screen:

1. Tick the conditions you want to make.

2. If you tick Other enter the condition in the comments box.

3. Click on Submit.

Page 39: Admissions officers   new world system

ii. Unconditional Offer

If you select Unconditional offer you will see the following screen.

Click on Yes or No as appropriate.

These will show as a decision.

Page 40: Admissions officers   new world system

e. Referral

The referral tab allows you to refer the applicant in three different ways:

Refer to IDO

Refer to academic

Refer to Interview

To do this follow these instructions:

1. Click on Referral

2. Click on the Type of Referral drop down and choose the relevant option.

3. Enter any comments into the Referral comments box. Please be aware of who you

are referring the applicant to and what information they may need when

reviewing the application.

4. Click on Confirm.

This is shown below.

These will show as a decision.

Page 41: Admissions officers   new world system

f. Make offer after conditions satisfied

This should be used once the applicant has satisfied all conditions.

1. Click on Make offer after conditions satisfied.

2. Enter any comments necessary.

3. Click on Confirm.

Page 42: Admissions officers   new world system

g. Accept Application and create student record

Once the student has met all conditions you can create them as a student using this

option.

1. Click on Accept Application and create student record.

2. Tick the Application Accepted box.

3. Click on Confirm.

This is shown below.

Page 43: Admissions officers   new world system

Appendix A – NTU Admissions Status codes with descriptions

This is a full list of admissions statuses and when you would see them:

Code Status Description Application Decision Options

A Application

Received

We have received the

application and no action

has yet been taken.

Request work and/or

information

Referral

Make Offer

Reject Applicant

Withdraw Applicant

AC Academic

Assessment

The application is with an

academic for assessment.

Reject Applicant

Withdraw Applicant

AL Alternative

Conditional Offer

We have made the

applicant a Conditional

offer on an alternative

course to the one they

applied for as they were

not assessed to be

suitable for their original

course choice

No Decisions Available

AU Alternative

Unconditional

Offer

We have made the

applicant an

Unconditional offer on an

alternative course to the

one they applied for as

they were not assessed

to be suitable for their

original course choice

No Decisions Available

C Conditional Offer We have given the

applicant a conditional

offer.

Request work and/or

information

Make offer after conditions

satisfied

Reject applicant

Withdraw applicant

Page 44: Admissions officers   new world system

CA Applicant accepts

Conditional Offer

The applicant has

accepted our conditional

offer.

No Decisions Available

CD Conditional

decline

The applicant has

declined our conditional

offer.

No Decisions Available

CF Conditional Firm The applicant has

accepted our conditional

offer.

Accept Application and

create student record

Reject Applicant

Decline Applicant

Withdraw applicant

ER Evidence of

Conditions

Requested

We have asked for

evidence of the

conditions we have asked

for.

No Decisions Available

EX Evidence of

Conditions

Received

We have received the

evidence of conditions.

No Decisions Available

FA Unconditional

Firm Accepted

The applicant has

accepted our

unconditional offer and

now holds a Student

record

No Decisions Available

FF Following

Information

Requested

We have received further

information from the

applicant.

Request work and/or

information

Referral

Make Offer

Reject Applicant

Withdraw Applicant

FI Following

Interview

The applicant has had an

interview.

Request work and/or

information

Referral

Make offer

Reject Applicant

Withdraw Applicant

FO Following IDO The applicant has been Request work and/or

Page 45: Admissions officers   new world system

Assessment assessed by IDO. information

Referral

Make offer

Reject Applicant

Withdraw Applicant

FW Following Work

Requested

We have received work

from the applicant.

Request work and/or

information

Referral

Make offer

Reject Applicant

Withdraw Applicant

FX Following

Academic

Assessment

The applicant has been

assessed by an academic.

Request work and/or

information

Referral

Make offer

Reject Applicant

Withdraw Applicant

ID IDO Assessment We have asked IDO to

assess the applicant.

Reject Applicant

Withdraw Applicant

IW Requested

Information and

Work

We have requested

further work and

information from the

applicant.

Reject Applicant

Withdraw Applicant

OI Work Received

Information

Outstanding

We have received work

from the applicant but

are still waiting for

information.

Reject Applicant

Withdraw Applicant

OW Information

Received Work

Outstanding

We have received

information from the

applicant but are still

waiting for work.

Reject Applicant

Withdraw Applicant

PC Place confirmed –

create Student

Record

The application process is

complete. They can be

turned into a student.

No decisions available

PI Pending Interview We are waiting for them

to have an interview.

No decisions available

PV Pending Criminal We are waiting to hear No decisions available

Page 46: Admissions officers   new world system

Conviction about the applicant’s

criminal conviction.

R Reject Application We have rejected the

applicant.

No decisions available

RB Received both

(Work and

Information)

We have received both

work and information

from the applicant.

Request work and/or

information

Referral

Make offer

Reject Applicant

Withdraw Applicant

RI Request Further

Information

We have requested

further information from

the applicant.

Reject Applicant

Withdraw Applicant

RW Work Requested We have requested

further work from the

applicant.

Reject Applicant

Withdraw Applicant

U Unconditional

Offer

We have made the

applicant an

unconditional offer

Accept Applicant and

create student record

Reject applicant

Decline applicant

Withdraw applicant.

UD Unconditional

Decline

The applicant has

declined our

unconditional offer

No decisions available

UF Unconditional

Firm

The applicant has

accepted our

unconditional offer.

No decisions available

W Application

Withdrawn

The applicant has

withdrawn their

application.

No decisions available

WN NTU Withdrawal We have withdrawn the

applicants application.

No decisions available

Page 47: Admissions officers   new world system

Appendix B – Application Status codes with descriptions

Status Description

C, Conditional Applicant has been made a conditional offer

CD, Conditional Decline Applicant has declined their conditional offer

CF, Conditional Firm Applicant has accepted their conditional offer

CI, Conditional Insurance UCAS ONLY - applicant has chosen NTU as their

Insurance choice (2nd choice) and have conditions still to

meet

WN, NTU Withdrawal Applicant has withdrawn their application prior to being

made an offer

R, Rejection Applicant has been rejected

U, Unconditional Applicant has been made an Unconditional offer

UD, Unconditional Decline Applicant has declined their Unconditional offer

UF, Unconditional Firm Applicant has accepted their unconditional offer – no

applications really stay at this stage as the F is always

followed by adding the final A – see below *

FA, Unconditional Firm

Accepted

* Applicant has met all their conditions and now has a

student record (same as UF_A)

UI, Unconditional Insurance UCAS ONLY applicant has chosen NTU as their Insurance

choice (2nd choice) and have no conditions to meet

Withdrawal Same as Withdrawn (W)

Withdrawal Accepted Same as Withdrawn (W)

Withdrawn Applicant has withdrawn their application prior to being

made an offer