AdvancedControls &Drives

Complete family - LV productsComplete family - MV productsTurnkey retrofit solutionsBenshaw Express™ webstoresPREDATOR™ QuickShip programCustom engineered productsRegional manufacturing/service centers24/7 technical support

INDUSTRIALCAPABILITIES

Benshaw. World leader in MISSION CRITICAL

Since its founding in 1983,Benshaw has grown to becomethe world leader in the design,development and manufactureof advanced industrial motorcontrols and drives. With morethan 250,000 units installed andoperating, Benshaw productsnow blanket the globe.

More importantly … whenthe application is critical, andthe environment harsh, morecustomers specify Benshaw thanany other brand.

Complete family of products

Although many in industryhave come to know Benshawthrough our global leadershipposition in solid state motorcontrol technologies, we alsomanufacture a complete line ofelectro-mechanical controlsand drives. Today, Benshaw iswidely recognized as the worldleader in mission criticalcontrol and protection.

When it absolutely has to work …Benshaw’s ISO 9001 certifiedmotor control manufacturingfacilities produce:

◆ Full voltage controls

◆ Variable frequency drives

◆ Pump control panels

◆ Power factor correctionproducts

◆ Low voltage solid statestarters

◆ Medium voltagecontrols

Benshaw control productsfeature advanced motor controland protection functionality, aneasy-to-use interface, exceptionalinput/output flexibility andconnectivity across all majorcommunications protocols.

Benshaw invests heavily inmotor control research anddevelopment and utilizes state-of-the-art production and processcontrol technologies to achievethe highest possible quality atthe lowest possible cost.

Benshaw at a glance:

Headquarteredin Pittsburgh, PA

500,000+ squarefeet of manufacturing,warehouse and servicecenter facilitiesworldwide

Global reachthrough distributionand OEM partners

Fastest growingmotor controlscompany in theworld

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It absolutely has to be from Benshaw.Rugged. Reliable. Ready.

Benshaw has extensive exper-ience in the design, productionand installation of missioncritical controls for heavy dutycontinuous process industries …and that experience is reflectedin every product we build.

We design our products fordurability, and we test themrigorously to ensure the highestdegree of reliability. Parts andmaterials are inspected, trackedand kitted per ISO 9001 protocolsto ensure timely, accurateprocessing of orders.

Worldwide engineering,integration, retrofit and modern-ization services

Benshaw is widely recognizedas a leading provider of innovat-ive motor control technologies.We thrive on complex appli-cations and work diligently tobring cost-effective engineeredsolutions to our customers.

Benshaw’s custom engineering,integration, retrofit and modern-ization services are availableanywhere in the world:

◆ Power system and motorstarting studies

◆ Control integration

◆ Engineered application-specific controls

◆ Turnkey retrofit solutions

◆ Project management forlarge scale modernizationinitiatives

Regional support

With production facilities,warehouses and technical servicecenters located all across NorthAmerica and beyond, Benshawis uniquely positioned to serveyour motor control andprotection needs.

Dedicated, knowledgeabletechnicians are available toanswer your questions before,during and after the sale.

motor control and protection …

Repairs, spare parts, fieldengineering, technical trainingservices—whenever and whereverneeded—are all part of ourcommitment.

If you value 24/7 technicalsupport, on demand field servicecapability, convenient onlineordering and one- or two-dayground service shipping to anydestination on the continent,you’ll appreciate Benshaw’sregional support resources.

By focusing our efforts on thedesign and production of highquality motor control productsand by exceeding your expecta-tions for service and support, wehope to earn your confidence …and your continuing businessacross the full range of controlsand drives we manufacture.

Variable frequencydrives …

Benshaw offers a widerange of standard andengineered variable

frequency drives from 1 to 700horsepower. Benshaw drives arerugged, reliable and easy touse, featuring intuitive menudriven programming and robustpower sections to support yourtoughest applications.

In addition, Benshaw providesengineered solutions for anyvariable frequency drive applica-tion, including NEMA 12/4/3Rpackages, 18 pulse systems, twoand three contactor bypasses,custom control logic and anymodification you specify.

Pump panels …Benshaw pump panelsare all UL listed and areavailable as NEMA

HP rated. NEMA 3R enclosuresmakes these panels ideal for awide range of heavy duty pump-ing and irrigation applications,and all are backed by Benshaw’stwo-year factory warranty.

Benshaw offers acomprehensive line ofadvanced motor controlsand drives …

Power factorcorrection units …

Benshaw’s IPFusion™power factor correctionline combines presized,

components in a compact,modular housing structure thatmates easily to your load—bothphysically and electrically.

Each unit is engineered todeliver precise power factorcorrection, with plug-and-playconvenience. Units can bemanually or automaticallyengaged and may be remotelymonitored for status.

Full voltagecontrols …

Benshaw offers acomplete line ofcontactors, overload

relays and full voltage starters.All units are UL listed, IECor NEMA rated, and backedby the industry’s only two-year factory warranty.

Benshaw contactors havethe highest mechanical andelectrical operation ratings inthe industry and are designedwith user-friendly featuressuch as universal coils andextra auxiliary contacts.

Contactors and overloadscan be packaged for anyelectro-mechanical applica-tion, including full voltage,wye-delta, reversing, partwinding and two speedapplications.

Low voltage solidstate starters …

Benshaw is widelyrecognized as the worldleader in solid state

starter technology. Benshaw’slatest generation of intelligentlow voltage starters combine arugged, reliable power sectionwith the most advanced motorcontrol and protection featuresin the industry.

◆ MX2 - Single board designwith integrated motorprotection, communications,diagnostics, and highperformance motor control.

◆ MX3 - Multiple boardset with integrated motorprotection, communications,diagnostics, advanced motorcontrol, real time clock andadvanced motor controlalgorithms for the mostcomplex applications.

Benshaw provides completeengineered low voltage packagesfrom 1 to 3,000 horsepower,120 to 600VAC.

Medium voltagecontrols …

Benshaw designed andmanufactured the firstproduction medium

voltage solid state starter in 1988and today has over 4,000 unitsinstalled worldwide. As theglobal leader in 2300 to 15,000Vsolid state control, Benshaw haspioneered every major innova-tion in medium voltage powerelectronics.

Benshaw medium voltagecontrols are fully integrated,programmable, NEMA Class E2,combination solid state starters.This UL listed design includescontrol and power electronics,bypass and isolation contactors,and a fusible load break switchto reduce maintenance andoperating costs compared toother starting methods.

Benshaw engineers mediumvoltage starters and fully inte-grated control lineups from 2,300to 15,000 volts, up to 60,000horsepower.

Benshaw’s latest

motor control technologies

support a wide range of

industry standard network

communications protocols,

including ModBus/RS485,

Profibus, DeviceNet,

Lon Works and web-

addressable Ethernet.

Benshaw offers an extensiveline of cost-effective standardcontrols and drives … serving abroad spectrum of industriesand applications:

◆ Aggregate and mining

◆ Oil production◆ Lumber◆ Metals

◆ Agriculture◆ Power generation◆ Chemical processing

◆ Food production◆ Paper manufacturing◆ Printing and packaging

◆ Municipal fresh and wastewater treatment

◆ Transportation

Benshaw’s standard productsare stocked in warehouses acrossthe USA and Canada … ready forshipment around the world onvery short notice. In fact, moststandard products ship same dayor next day, and orderingcouldn’t be easier:

◆ In the eastern USA call or faxPhone: 412-487-8235Fax: 412-487-4201

◆ In the western USA call or faxPhone: 480-905-0601Fax: 480-905-0757

◆ In Canada, call or faxPhone: 519-291-5112Fax: 519-291-2595

www.BenshawExpress.com

If you prefer to order online,BenshawExpress.com providesdirect digital access to ourcomplete inventory of standardcontrols, drives, spares andparts—24 hours a day, seven daysa week, 365 days a year.

Serving your most demanding applications …

The Benshaw ExpressDirect Digital Warehouseprovides 24/7/365 accessto Benshaw’s extensiveinventory of products,parts, accessories andcomponents … withguaranteed same dayor next day shipmentavailable to any addressin North America.

Standard products …

When a standard productdoesn’t fit your requirements,Benshaw’s design and engineer-ing teams can help tailor asolution that does, no matterhow complex or demandingthe application.

PREDATOR™ QuickShip

Benshaw’s unique “build-to-order” capability is supported bya pre-engineered real-time engi-neering database, an automatedorder entry system, and anextensive inventory of controlcomponents, protective relays,circuit breakers, contactors,enclosures and other devices …all designed to ensure the quick-est shipment of engineeredproducts in the industry.

Control modifications

◆ Over 250 modifications andaccessories are available fromBenshaw, including pilotdevices, PLCs, control powertransformers and switches,meters, relays, space heatersand protective devices.

Combination starters

◆ Circuit breakers

◆ Non-fused disconnects

◆ Fusible disconnects

Bypass contactors

◆ Integral or separate mountbypass contactors

◆ Two or three contactor drivebypass packages

◆ NEMA, IEC or DefinitePurpose rated

Enclosures

◆ Standard designs - NEMA1, 12, 4, chassis

◆ OEM/unit mount, customdesigns as specified

◆ Special enclosures - 3R, 4X,7, 9 as specified

◆ ABS/DNV approved formarine duty

◆ Motor control centers

Communications modulesto match your network

◆ ModBus RS232/485

◆ Profibus

◆ DeviceNet

◆ Ethernet

◆ Custom interfaces

Custom-engineered products …

With speed, precision and reliability …

Benshaw’s commitment to real-time quality assuranceand operational excellence delivers the shortest lead timein the motor control industry …

ISO 9001 certified quality …

Accuracy, repeatability andon-time performance are criticalfactors for our customers—andtop priorities at Benshaw.

Benshaw’s commitment toquality is evident in every oneof the company’s state-of-the-artproduction facilities. It’s evidentin Benshaw’s implementationof an advanced, industry-leadingworkflow automation system …and it’s evident in the company’sISO 9001 certification for qualityassurance systems, productioncontrols and business processes.

In fact, with product cycletimes that are the fastest in themotor control industry, warrantyincidents running well belowindustry averages, and a customerretention rate of well over 98%,Benshaw’s abilities for rapidinnovation, operational efficiencyand high-volume, high qualityproduction—on demand—aredemonstrated on a daily basis.

Benshaw’s assembly teamsperform a preliminary qualityassurance inspection beforedelivery is made to functionaltest cells. Starter and drive assem-blies undergo a variety of testingprocedures, including motoroperation testing, control circuittesting, wire pull testing, electri-cal performance checks, mechani-cal alignment inspection, torquemeasurement and user interface/pilot device functionality.

All test processes meet orexceed ISO 9001 requirements,and all test results are docu-mented and archived for qualityverification.

After assembly, Benshaw’sQuality Assurance Departmentinspects each control unit forcompliance to design documentsand sales order descriptions.

Full QA inspections include areview of functional tests, anoverall workmanship assessment,cosmetic assessments, and atechnical review of each config-ured product. QA inspectionreports are archived prior toshipment.

Benshaw offers an extensivearray of custom engineering andproject management services,from power system studies todesign consultation, installationsand commissioning.

With more than 1,000,000man-hours of accumulatedengineering experience andcomplete production capabilities,Benshaw delivers all of theconvenience and value you’dexpect from a comprehensivesingle-source solution.

Whatever your control needs,Benshaw’s engineering teams canhelp you find a cost-effective,reliable solution.

Retrofits and upgrades

Industrial applications special-ists at Benshaw are available tohelp you evaluate current andfuture control system require-ments and develop a soundstrategy for retrofit, upgrade orreplacement. And when you’reready to make a move, Benshawcan follow through with acomplete design, production,field installation and testingservice package.

From applications engineering, installation andcommissioning services to retrofits and large scalemodernization programs—Benshaw is your sourcefor custom engineered control solutions.

Turnkey retrofit solutions …

Repairs are made by trained,experienced personnel, using thelatest diagnostic and test equip-ment to service printed circuitboards, power electronic controlassemblies and electrical sub-assemblies.

Regional field engineeringresources

Benshaw can dispatch experi-enced field-engineering expertson short notice to help youaddress and solve your toughestmotor control and protectionchallenges.

Regional facilities combine the convenience of localservice and support with the economies-of-scale andefficiency of a large global organization.

Regional/on-site technicaltraining capabilities

Benshaw’s regional technicalsupport centers regularlyconduct classroom and hands-on training sessions for basicelectrical maintenance, electronicmaintenance and diagnostics,new product orientations andcustomized maintenance oroperations based systems.

Regional warehousingfor critical parts, spares andcomponents

Critical parts, packaged assem-blies and components are stockedand ready to ship from severalstrategically located warehousesat a moments notice.

With REGIONAL warehouses, manufacturing …

Benshaw has developed anextensive network of regionalmanufacturing facilities andtechnical support centers acrossNorth America … all linked viacentralized engineering andorder management systems.

Our regional manufacturingand service capabilities ensurerapid delivery times, reducedshipping costs and on demandfield service when needed.

Rochester Hills, MI

Ben-Tech Industrial Auto-mation provides industrialautomation and drive systemsworldwide, including: integratedcontrol panels, material handl-ing systems, production controlsoftware, integrated driveassemblies and machinecontrol solutions.

High Point, NC

Benshaw’s High Point facilityis one of the leading engineeredpump control design and manu-facturing centers in NorthAmerica. This facility builds acomplete range of control prod-ucts and serves as a regionaldistribution and technical sup-port center for the southeast.

Fort Smith, AR

Our Fort Smith facility is ahigh volume assembly operationfor custom controls and drives.Continuous flow, kanbanassembly lines are combined withBenshaw’s fully integrated,automated test equipment

to achieve record levels ofproductivity in the industry.An expansion is planned to adda regional distribution andtechnical support center atthis facility.

Scottsdale, AZ

Benshaw’s Phoenix operationscenter supports customers inthe Western United States withcustomer service, sales support,and applications engineeringcapabilities.

Mobile, AL

Benshaw Mobile supportsboth OEM and industrialcustomers in the Gulf Coastregion. In addition to providingassembly, distribution andtechnical support capabilities,the Mobile facility has beendesignated as Benshaw’s Centerof Excellence for theMarine Industry.

Pittsburgh, PA

Benshaw’s headquarters andOperations Center in Pittsburgh,PA provides customer service,research and development, sales,support, engineering, logisticsand administrative services.

The Pittsburgh ManufacturingCenter contains over 100,000square feet of warehouse, manu-facturing and test space.

Listowel, Ontario

Benshaw Canada serves theCanadian and internationalmarkets with product engineer-ing, research and development,purchasing, manufacturing andtesting, sales, customer serviceand administrative support.

Pueblo, CO

The Pueblo facility is a state-of-the-art manufacturing operationand technical support center forthe mountain states. This facilityhas achieved six sigma perform-ance as measured by customerquality systems.

… Applications support and field services

www.BenshawExpress.comoffers a guaranteed two-houremergency response on manystarters and drives fromwarehouses around the country

◆ 7x24 same day shipment.

◆ Air or truck delivery.

◆ Airport pick-up or door-to-door service.

Training courses are availablein a classroom or a hands-onenvironment:

◆ Basic electrical maintenance.

◆ Electronic maintenance anddiagnostics.

◆ New product orientations.

◆ Customized systems(maintenance- or operations-based).

Bensh

World-class after-market service andsupport—whenever andwherever needed…

7x24Benshaw providescomprehensive support,with web-based tools anddedicated, knowledgeablestaff available 7-days-a-week, 24-hours-a-day toanswer your questions,dispatch a field servicetechnician or coordinate anemergency parts request.

Repairs, spares, fieldengineering, retrofits andtraining services—when-ever and wherever needed—are all part of Benshaw’scommitment.

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Regional/InternationalField Service by a skilledtechnician, engineer or completeteam, if needed, is available for:

◆ Start-up commissioning.

◆ Field repairs.

◆ Field analysis/datacollection.

◆ Preventive maintenance.

7x24 Phone Support fromBenshaw operations centers inPittsburgh, Listowel (Canada),Detroit and Phoenix provides:

◆ Technical assistance.

◆ Overnight parts shipment.

◆ Service dispatch.

Sales and Service

United StatesPittsburgh, PennsylvaniaIndianapolis, IndianaSyracuse, New YorkBoston, MassachusettsCharlotte, North CarolinaBirmingham, AlabamaLos Angeles, CaliforniaDetroit, MichiganChicago, IllinoisPhoenix, ArizonaSeattle, WashingtonDenver, ColoradoHouston, TexasMobile, AlabamaPhiladelphia, Pennsylvania

CanadaListowel, OntarioToronto, OntarioMontreal, QuebecCalgary, Alberta

BrazilEcuadorVenezuelaColumbiaPeruChileArgentinaChinaAustraliaPhilippinesKoreaSingaporeGermanyMexicoRussiaTurkeyEgyptSaudi ArabiaUnited Arab EmiratesBahrainKuwaitBENSHAW Inc.1659 East Sutter RoadGlenshaw, PA 15116Phone: (412) 487-8235www.benshaw.com

BENSHAW Canada550 Bright Street EListowel, Ontario NW4 3W3Phone: (519) 291-5112

Ben-Tech IndustrialAutomation2904 Bond StreetRochester Hills, MI 48309Phone: (248) 299-7700

Repairs are made by trained,experienced personnel, usingthe latest diagnostic and testequipment to service:

◆ Printed circuit boards.

◆ Power electronic controlassemblies.

◆ Electrical sub-assemblies.

aw, RediStart and Predator are trademarks of Benshaw, Inc.

PUB 10-06 3M

BENSHAW High PointEPC Division645 McWay DriveHigh Point, NC 27263Phone: (336) 434-4445

BENSHAW PuebloTrane Division1 Jetway CourtPueblo, CO 81001Phone: (719) 948-1405