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    Allied Engineering & Services Ltd.

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    We dedicate this project report to our beloved parents andrespected teachers.

    Allied Engineering & Services Ltd.

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    DEDICATION

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    In this report we are making the database of several processes of tradingorganization Allied Engineering & Services Ltd. We have studied different

    operations involve in a trading organization. So, the process we are studying

    and discussing in this report is Sales Department.

    Allied Engineering & Services Ltd.

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    PREFACE

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    Weare very grateful to our Course InstructorProf. SHAHID RASOOLwho provided us a great opportunity to make a project and also for his great

    guidance and assistance to develop this project report and also to our class

    fellows for their great ideas and cooperation to create this project report. We

    are also highly obliged to the management of Allied Engineering & Services

    Ltd. Who provided us details about their organization without their

    courteous efforts it couldnt have been possible.

    We have tried our level best to give this report a professional touch which

    we learned during our career at HCBF, we regret for any shortcomings.

    Allied Engineering & Services Ltd.

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    ACKNOWLEDGMENT

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    Table of Contents

    Introduction __________________________________________7

    Historical Background __________________________________9

    Customer support at Allied _____________________________10

    Achievements of Allied ________________________________11

    Infrastructure off Organization __________________________14

    Processes ___________________________________________16

    Objects _____________________________________________17

    Attributes ___________________________________________18

    Tables ______________________________________________21

    Relationships ________________________________________25

    ERD _______________________________________________26

    Allied Engineering & Services Ltd.

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    INTRODUCTION

    Authorization:This project report is authorized to our Author and Course Instructorprof

    shahid rasool

    Outline:In this project report, first of all, the historical background of the

    organization will be emphasized, and then its different process and objects

    will be revealed and in the end over all function of the selected department

    will be presented.

    Purpose:The creation of this project report is a part of our course namely, DBMS.

    Scope:This project report is totally based on the sales department of organization

    and focuses on its functions.

    Methodology:

    During the developing process of this project report, mainly the methods ofinterviews and questionnaires were adopted for collecting data.

    Sources:www.aesl.com.pk

    Allied Engineering & Services Ltd.

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    Allied Engineering & Services Ltd.

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    Historical Background

    Established in 1978, Allied Engineering & Services Ltd., is a member of

    Allied Group of companies and has more than 25 years been the authorizeddealer in Pakistan for the complete range of world renown Caterpillar

    earthmoving and construction machinery, material handling equipment ,

    electric power generation systems and diesel & gas engines for industrial

    applications.

    So from start to finish, its good to know that Allied can assist you in

    successfully completing projects in the most cost efficient manner using

    machine and equipment from a single manufacturer, Caterpillar and

    available from a single source Allied.

    Future Perspective of Allied

    Continuous improvement is a way of life at Allied

    Customer and Employee satisfaction is high and rising

    Allied and Caterpillar are developing a strong relationship

    Reinforcing our commitment to creating an ever prosperous Pakistan

    Origin of Allied

    Headquarters at Karachi, Allied also has full service regional branches in

    Lahore, Islamabad, Multan, Faisalabad, Peshawar and Quetta, giving the

    company true country-wide presence. Customers are never far from the

    unmatched dealer backup that has always been the hallmark of Caterpillar

    products and services worldwide.

    Services at Allied

    Allied can offer customers something they cant get elsewhere. To the best

    machinery in business , Allied adds the best Backup in the business,engineering consultants. Financing with owning or leasing options, and CAT

    Rentals, offering machines and engines by the day, week, or longer, but but

    for in working with our valued customers Allied have played and continue to

    play a vital role in the development of Pakistans industrial, commercial and

    housing infrastructure.

    Allied Engineering & Services Ltd.

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    Customer Support at Allied

    Our job is to do everything Allied can help do your job better, to give you

    the machines and equipment to complete each project, big or small, on timeand on budget; to supply the machines, engine, material handling equipment

    or power generation system that will quietly and efficiently do their work

    without drawing attention to themselves and most importantly, to provide

    the backup of sufficient depth and. Quality.

    In other words, Allied dont just sell yellow machinery. We offer the peace

    of mind thats built in to everything that carries the Caterpillar name from

    the simplest component to the biggest.

    The right machine for the right job

    Using Allied Computerized Equipment, Investment Analysis Fleet

    Production Calculations and other sophisticated tools, Allied offer the

    optimum machine systems for every task: land clearing, roadbed

    preparations, compacting, mass excavation, grading, irrigation ditch, and

    canal digging as well as haul road maintenance, rock and aggregate loading

    and hauling and lot of other.

    Allied Engineering & Services Ltd.

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    ACHIEVEMENTS OF ALLIED

    From the heights of to north to the plains of south, Allied is the name

    recognized for offering technically efficient services. We are serving thesegments of General and Road Construction, Cement Mining, Oil & Gas

    Exploration and Distribution, Agriculture and Irrigation etc.

    For example, the use of Caterpillar equipment in the construction of Tarbela

    Dam was a major achievement, and the trust placed in Caterpillar by the

    nation has recently been reaffirmed. Caterpillar equipment being selected in

    help turn over in another dream into reality, The Ghazi Barotha Hydro

    Power Project.

    Allied received their biggest single order worth USD 25 million for

    supplying a turn key Power Plant of 44 MW to Lucky Cement situated near

    Karachi.

    The project includes supply, installation and commissioning of 5 Nos.

    Caterpillar gas genset model 16GCM 34 each rated 5.917 MW and 2 Nos.

    Heavy Furnace oil genset model 16 CM 32 each rated 7.230 MW.

    The project is planned to be commissioned in March 2006

    Allied now takes pride in introducing Caterpillar small Gas Generatorsranging from 11 KVA to 72 KVA for prime duty.

    These are designed to meet your power requirements with unmatched cost-

    effectiveness and unparalleled Allied's service support.

    Highly durable and efficient

    - Suitable for Pakistan's climate.

    - Gas Generators are mobile as they operate on LPG as well.- Runs smoothly on domestic Gas Pressure Line.

    Allied Engineering & Services Ltd.

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    GAS ENGINES PAKISTAN - ALLIED RECEIVED THEIR BIGGEST

    SINGLE ORDER WORTH USD 25 MILLION.....

    Allied received their biggest single order worth USD 25 million for

    supplying a turn key Power Plant of 44 MW to Lucky Cement situated near

    Karachi.

    The project includes supply, installation and commissioning of 5 Nos.

    Caterpillar gas genset model 16GCM 34 each rated 5.917 MW and 2 Nos.

    Heavy Furnace oil genset model 16 CM 32 each rated 7.230 MW.

    The project is planned to be commissioned in March 2006.

    CATERPILLAR EARTHMOVING MACHINES CONTRIBUTE IN

    PAKISTAN'S REQUIREMENT TO MEET CEMENT PRODUCTION

    AND GENERAL / ROAD CONSTRUCTION NEEDS.

    In the preceding years cement requirement has increased tremendously, this

    is not only due to the local needs for infrastructure development but also due

    to the huge increase in export of cement to various other countries. To keep

    in pace with the ever growing demand of cement, cement companies in

    Pakistan are either increasing / enhancing the production capacity of their

    existing plant or setting-up an entirely new plant.

    Who else, other than Caterpillar the global market leader who tailor's its

    equipment for various segments such as cement production, infrastructure,

    road construction, agriculture can fulfill various segment demand.

    Allied Engineering & Services Ltd.

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    Below are the few brief details of Caterpillar machines, recently sold by

    Allied to various cement and constructions companies.

    DG Khan Cement Co. Ltd. (Khairpur Project)

    Allied received one of the biggest single order from D.G.Khan Cement forConstruction Equipment worth 11.67 Million Dollars. The total machines in

    this deal are Twenty Three in number and consist of three Front Shovels

    385-C which are the largest Front Shovel in Caterpillar Family , Wheel

    Loaders 988H, Off Highway Trucks 775-E ,Track Type Tractors D9R,

    Track Type Tractor D8R & Wheel Loaders 966H.

    These machines will fulfill the new DGKCC (Kalar Khahar) factory's entire

    raw material handling requirement for producing around 6800 tons/day

    cement.

    Best way Cement Limited

    Allied also received the order from Best way Cement of Caterpillar Largest

    Front Shovels to be used as their main production equipment for new facility

    it consists of three Front Shovels/Excavator 385-C ,this reflects the

    confidence of customer on our brand "Caterpillar".

    Lucky Cement (Karachi Project)

    Allied has supplied Four units of Track Type Tractor model D8R and Two

    Units of Wheel Loader 980GII to Lucky Cement. Four units of Wheel

    Loader model 966H has also shipped for customer's new Karachi plant.

    Habib Rafiq (Pvt.) Ltd.

    Allied has sold fourteen units of Motor Grader Model 140H and Four units

    of Wheel Loader model 938GII to Habib Rafiq (Pvt.) Ltd., These machinesare being used by the customer on various ongoing road construction

    projects in Pakistan.

    Allied Engineering & Services Ltd.

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    QUESTIONNARE

    FOR

    ALLIED ENGINEERING SERVICES LIMITED

    Q1:What is the main objective of your organization?

    Q2: What is the history and background of your organization?

    Q3: Where is the origin of your organization and how many

    branches of your organization are there?

    Q4: What is the setup of your organization?

    Q5: What are the main processes of your organization?

    Q6: What are the objects of those functions?

    Q7: What are the criteria of sales department and how it is

    organized?

    Q8: What operations are involved in carrying out its tasks and layout?

    Q9: How do you deal with your customers?

    Allied Engineering & Services Ltd.

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    Q10: What services do you provide to your customers?

    Allied Engineering & Services Ltd.

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    Infrastructure of Organization

    Setup

    Headquarter at Karachi, Allied also has full service regional branch in

    Lahore. The regional branch in Lahore follows out the following

    dimensions.

    Administration Department

    This department involves the functions of human resources, recruitment of

    new employees, develop the plans and make strategies to achieve the

    organizational goals. It co-ordinates the over all activities of organization.

    Finance Department

    This department involves the financial operations of the organizations.

    Basically, it deals in the expenditures rising and financial transactions of the

    organization. This department manages the finance for organization.

    Inventory Control Department

    This department involves the mandatory functions of inventory maintenance.

    It includes the functions regarding stock keeping like updating the stock.

    Allied regional office at Lahore is not directly linked with the Caterpillar as

    the purchasing functions perform the headquarter at Karachi.

    Sales Department

    This department mainly deals with the selling operations of organizations

    and doing such jobs like marketing and monitoring quality management so

    that to fulfill the customer demands.

    Allied Engineering & Services Ltd.

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    Product Support Department

    This department assists the Allied customers by providing all the facilities

    regarding after sales and services. It comprises of a well-equipped lab and

    technical staff expertise.

    ITDepartment

    This department is basically developed for the organizational internal needs.

    This is serving as a communicational platform. This department is

    interrelated with all the nation wide regions. This department is designed

    with the latest equipment in order for data sharing purposes.

    Allied Engineering & Services Ltd.

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    Processes ::

    Administration

    Finance

    Inventory Control

    Sales

    Product Support

    IT

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    Attributes ::

    Administration

    Employees Employee Name

    Employee I.D

    Department

    Designation

    Address

    Salaries Salary I.D

    Employee Name

    Employee I.D

    Amount

    Qualification Qualification I.D

    Employee Name

    Employee I.D

    Degree

    YearInstitution

    Departments Department Name

    Department I.D

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    Inventory Control

    Products Sr. No

    Product Name

    Product I.D

    Model

    Quantity

    Price

    Sales

    Customers Customer Name

    Customer I.D

    Address

    Telephone No

    Order Order I.D

    Customer I.D

    Product I.D

    Order Date

    Delivery Date

    Delivery Order I.D

    Delivery I.DStatus

    Allied Engineering & Services Ltd.

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    Subscription Order I.D

    Product name

    Product I.D

    Subscription I.D

    Payment Customer I.D

    Order I.D

    Payment I.D

    Date

    Payment Information Payment I.D

    DateStatus

    Allied Engineering & Services Ltd.

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    Employees Table

    Salary I.D Text Fk

    Qualification I.D Text Fk

    Customer I.D Text Fk

    Qualification Table

    Field Name Data Type Keys

    Q I.D Text

    Employee Name Text Pk

    Employee I.D Text

    Degree Text

    Institution Text

    Year Text

    Department Table

    Field Name Data Type Keys

    Department I.D Text Pk

    Allied Engineering & Services Ltd.

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    Field Name Data Type Keys

    Employee Name Text

    Employee I.D Text Pk

    Designation Text

    Department I.D Text Fk

    Address Text

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    Department Name Text

    Salaries Table

    Field Name Data Type Keys

    Salary I.D Text Pk

    Employee Name Text

    Employee I.D Text Fk

    Amount Number

    Product Table

    Field Name Data Type Keys

    Serial Number Auto Number

    Product Name TextProduct I.D Text Pk

    Model Text

    Quantity Number

    Price Number

    Customers Table

    Field Name Data Type Keys

    Customer Name Text

    Customer I.D Text Pk

    Allied Engineering & Services Ltd.

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    Payment Table

    Field Name Data Type Keys

    Imbursement I.D Text Pk

    Customer I.D Text Fk

    Order I.D Text Fk

    Amount Number

    Date Date/Time

    Payment Information Table

    Field Name Data Type Keys

    Imbursement I.D Text Fk

    Information I.D Text Pk

    Status Yes/No

    Relationships::

    1. Each employee will get only one salary

    2. One employee will have only one qualification.

    3. One employee can deal many customers.

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    4. One customer can place many orders.

    5. There will be one delivery for one order.

    6. There will be only one payment information for one payment.

    7. There can be many employees in one department.

    8. Many payments can be due on one customer.

    9. Many orders can be based on many products.

    ERD

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    Now after implementing our work in MS ACCESS we have made

    some queries to illustrate the different operations of the specific

    department.

    Allied Engineering & Services Ltd.

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    Queries

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    Order Details

    This query will display which order was place on which date so, that we can

    view its details.

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    Stock Check

    This query can be helpful to check the stock quantity of any product so thatit can be useful before taking orders and ultimately n updating stock.

    Allied Engineering & Services Ltd.

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    Outstation customers

    This query can be helpful for viewing all the records of our outstation

    customers. In this we can have a better grip on customers.

    Employee Age Group

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    This query is related to the employees and all the staff working regarding

    sales and products. This query will provide us the details that of which age

    group employees are working.

    Customers & Orders

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    This query can be proven very helpful by checking which customer has

    placed most orders so which one is our regular customer. It will provide us

    with all the required details of customers and orders.

    Products & Orders

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    This query can also be very useful in case with its help we can analyze our

    sales that our which product is having more sales and which is having the

    greater customer demand.

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    Late Payments

    This query is also very important in a way because it reveals that which

    customers have submit their payments late. It will also mention the late

    duration.