Agifors

May 2003

Keeping The World On Schedule2

Boeing listened to aircraft customer needs

• Drivers to develop a comprehensive portfolio of solutions to support airline technical and flight operations• Fragmented Market• Unreliable Companies• Legacy Products• Airlines want state-of-art solutions which are continually upgraded• Airlines want integrated not standalone solutions• Airlines aversion to repeat the pain and expense of implementing

their own legacy systems• Airlines want to benefit from best practices learned and leveraged

by independent solution providers• COTS solutions are a better value than internal development• Customers asking for Boeing quality solutions

Keeping The World On Schedule3

Major Options to Enter Market

• Gather experts and write program from scratch

• Purchase companies with “best in class” products

• Alliance with companies with “best in class” products

• Alliance with airlines who want to produce revenue from homegrown solutions

• Observed that the best functionality is often found in entrepreneur built companies

• Realized that entrepreneur built companies need to be evolved to meet the quality standards of Boeing and demanding airline customers

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SBS Climbing to the Top

• Crew Management was determined to be a key building block in the evolution of the flight operations portfolio

• SBS was determined to have the best functionality and potential for evolution in the market

• 6/2001 acquisition• Increased staff• Began evolution to hybrid offshore production business model with

proven CMM level 5 companies resulting in great improvement in quality and production capacity

• Integrating products with Boeing business unit solutions• Developing comprehensive, integrated, interoperable, state-of-art

portfolio

Keeping The World On Schedule5

New Product Announcements

• Maestro brand assures complete, seamless, interoperability with all Maestro products – no integration issues

• No Vaporware here! No “warmed over” legacy technology

• Based upon 30 years of experience

• Maestro Optimizer – reduce crew expenses by 5-15%

• MaestroExpress – for the under 20 aircraft operator who plans on growth• Be prepared with the same powerful Maestro database which drives all SBS

products

• Provides unparalleled functionality for smaller operations and seamless upgrade to more powerful products as they grow

• Pay for what you use

• EMaestro – Internet crew access

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Training Scheduling &Qualifications Maintenance

Aircraft Information& Routing

Crew ScheduleRecovery

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Now the Power and Flexibility of the Maestro Suite is available in a version Optimized to meet the needs of growing airlines

MODULES

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New Products in Development

• In development now, 2003 production ready• MaestroPair – Completely new Pairing Editor • MaestroManpower – Completely new Crew Qualification module

• Future• MaestroManpower - Training• MaestroRecovery (Crew, Aircraft and Passenger!)• Expert systems/Knowledge management• Total technology refresh on all products

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Integrated Solutions

• Flight Planning

• OPS Control

• Service Bureau

• Crew Planning

• Crew Scheduling

• Ground Resource Management

AOC • Advanced Simulation

• Resource Planning

• Real Time Scheduling

• Aircraft Maintenance

• Aircraft Planning

• Aircraft Scheduling

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Challenging Times in Aviation

• Boeing long term vision and investment remains steady• Unmatched investment in the future• We are ready now and when the industry recovers

• Legendary Boeing commitment to customer satisfaction• SBS customer’s are potential airplane customer’s

• We will not disappoint them!

• We intend to be the number one choice of airlines worldwide

• In the next few days, please spend some time with our very capable, knowledgeable people and learn more about what we have accomplished and will accomplish to achieve this goal

Keeping The World On Schedule11

AGIFORS Team

SBS InternationalBooth 11 / Park Avenue Suite

JeppesenBooth 12

Martin WaxPresident

Dolly NeumannCTO

Jennifer AshleySenior Director

Goran StojkovicOptimization Team Leader

Eleanor GoodmanSenior Director, Client Management

Indu MehtaSales and Marketing Manager

Leo KatigbakSales and Marketing Manager

Blair JohnsonRegional Manager, Airline Sales

Dennis WintenRegional Account Manager

Keeping The World On Schedule12 www.sbsint.com