Eng. Ahmed A. HammadRiyadh – KSA |chad | Mob:+966-55-8895962 or 0597751120| hamitay4@gmail.comMICROSOFT CERTIFIED PROFISIONAL (SharePoint) ID:MS0615214125

OBJECTIVESA Dynamic and self-motivated person with high ability to perform under pressure willing to work in a leading company that offers a challenging environments.

EXPERIENCE7 years of solid experience in IT software solutions and services. Superb experience in Content Management

(ECM - IS & P8 )and sites Technical Support.

MICROSOFT SKILLs

Installing, Configuring and Administrating Windows Server 2012 R2. Active Directory Accounts Management. Group Policy Essentials And Multiple Local Configuration. Installing Configuring and Administrating SharePoint Server 2013,. Microsoft SharePoint 2013 core solution administrator. Managing SharePoint Service Applications. Administering Site Collections. Administrating Farm and SC level. Implementing and configuring service Application. User profile management and configuration.

CISCO SKILLs

Expert in IP Addressing & sub-netting LAN Installation and configuration. Access-list configuration. NAT & Routing protocol configuration.

IBM SKILS IBM WebSphere 8.5 high available installation and configuration. IBM FileNet P8 5.2.1 installation, configuration and administration in high available environment. IBM FileNet Content Search Engine installation and configuration. IBM FileNet Content Navigator 2.0.1 installation configuration and Administrating. FileNet IDM Web service installation and maintenance.

OTHER SKILS Computer maintenance (software). Remote Help (end user & Servers). Prepare Virtual machines for testing purpose. Work pressure handling and managing. Provide urgent 24/7 support visits to solve any critical production system issues at sites. English language speaking/ medium level Arabic Language speaking / writing / proofreading -Mother tongue.

Key projects:

Data Serve Company, KSA, Riyadh - 10/2010 – PresentSystems Engineer for IBM FileNet Image Services.

1. Civil Affairs (MOI) o Civil Affairs Team Leader supporting 70 sites and more than 60 servers and about 200 subsite.o 5 years of experience in Civil Affairs (MOI ) sites.o Field System Engineer. o Data Serve Support Team leader.o Diagnostic Image Service System Problems.o FileNet IS Troubleshooting and maintenance.o IDM Web Services installation, Maintenance and operation. o Data Migration Control & quality Assurance.o Task Management and reporting Duty.

2. CITC (communication and Information Technology Commission )o FileNet workplace technical support.o Capture installation and configuration.o Data Migration and backup control.

3. NIC (National Information Center) o Diagnostic Image Service System Problems.o Supporting over 70 sites (Servers Level) around kingdom (KSA)o FileNet IS Troubleshooting and maintenance.o IDM Web Services installation, Maintenance and operation.

4. MOF (Ministry of finance – KSA ).o IBM FileNet P8 5.2.1 installation, configuration and administration.o Daily task management.o Provide urgent 24/7 support visits to solve any critical production system issues at sites.

Education o Bachelor of Computer Scienceo IBM FileNet Image Services System implementation and Administration ( Online Training)o IBM FileNet P8 5.2.1 System implementation and Configuration (Online Training).o Cisco certified network Associate CCNA (online exam) 29 June 2010.o Microsoft 2008 Network Infrastructure certification from ABAD Training Center Riyadh (KSA )(2011).o Microsoft SharePoint core solution (online training ).