aig chartis
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COMPANY PROFILE
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Chartis Inc.
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ChartisYour world, insured
Our name, Chartis, is the Greek word for map. It is suggestive of our ability to set a course for our clients andhelp them pursue new possibilities.
It also embodies our history and culture, both of which are rooted in exploration and the pursuit of excellencethrough problem solving and innovation.
Our symbol is a compass in the shape of the letter C forChartis. It symbolizes the pioneering spirit ofChartis and our willingness to be the first to venture into new markets and products. Blue represents theconfidence and assurance we provide around the world, and yellow signifies the brighter future we makepossible.
Our brand line is Your world, insured.
The phrase your world helps to personalize our brand and communicate our commitment to clients andpartners. It declares that we meet their insurance needslarge or small, individual or commercial. The terminsured alludes to the security and assurance that our products and services provide to customers.
Chartis: Your world, insured
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4Chartis: Your world, insured 4
Cultural Principles
We encourage change, always pursuing promising opportunities for clients,our partners and ourselves.
We embrace diversity and foster a culture that promotes teamwork andinclusion to pursue a commongood.
We create the future by working together and with our clients in anatmosphere of trust and confidence.
At the heart of everything we do is an unshakable commitment to honesty,fairness and respect.
Innovation
World Citizenship
Partnership
Intergrity
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Chartis Inc.:>> a world leading property-casualty and general insuranceorganization;
>> serve more than 40 million clients;
>> geography: 160 countries and jurisdictions;
>> one of the industrys most extensive ranges ofproducts and services, deep claims expertise and excellent
financial strength;
>> 90-years of history;
>> In 2009, Chartis wrote over$40 billion in grosspremiums worldwide;
>> 2009 operating income was $699 million;
>> in 2009, Chartis paid on average, $75 million in claimsevery business day;
>> in July 2009 rebranded non-life operations AIG
>> Chartis has granted the Most Client ResponsiveInsurer of the Year2010 award (source: StrategicRISK
journal)
Chartis: Your world, insured
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Chartis key global finance metrics
Chartis: Your world, insured
2009, $ billion Chartis US* ChartisInternational**
Chartis Inc.
Gross PremiumsWritten
22.3 18.2 40.5
Net PremiumsWritten
20.5 12.3 32.8
Combined StatutorySurplus
38
2009
* Chartis US property and casualty operations in the US and Canada
**Chartis International property and casualty operations outside the US and Canada
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Chartis Business Profile
Chartis: Your world, insured
The 2nd largest American Insurance Company (Fortune 500*,2010).
2009 GPW = over $40 billion.Region
Africa/MEMSA; 2%
Far East; 10%
Europe; 11%
Asia/Australia; 4%Americas; 3%
USA/Canada; 55%
UK/Ireland; 15%
Business
Other; 16%
Professional
Liability/Financial Lines;
10%
Personal Lines; 9%
Commercial Casualty;32%
A&H/Travel; 15%
Commercial Property;
18%
*List of TOP 500 largest American corporations
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Chartis: Your world, insured 8
Business Overview: Chartis International
Property and Casualty operations outside the US and Canada
(45% of Chartis Inc. GPW)
>Product portfolio: personal and commercial general insurance.
>Executive team:Average tenure with Chartis = 22 years.
>2006-2009 Average Combined Ratio: 90%.
>Leading general insurer in developed markets, including Japan and Europe.
>An established leaderin developing markets, including first in China, India, Russia, etc..
>Market leaderin industry specialties, i.e. Global Marine & Energy and Financial Lines.
>Named Best Global Insurer by Euromoney Magazine.
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Chartis: Your world, insured 9
Business Overview: Chartis International
Property and Casualty operations outside US and Canada
(45% of Chartis Inc. GPW)
Region
Far East; 22%UK; 33%
Africa/MEMSA; 4%
Asia/Australia; 10%
Americas; 7%
Europe (includes
Western Europe,
Central europe and
CIS); 24%
Business
Aviation; 3%
Glabal Marine;4%
Other/Services;2%
Lloyd's; 5%
Property; 7%
A&H; 22%
Energy; 15%
Personal Lines;13%
Casualty; 12%
Speciality Lines;17%
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Chartis: Your world, insured 10
Chartis International: GAAP financial results
GAAP Financials, $ mln. 2009 2008 2007 2006
1.Net Premium Written 12.291 14.390 13.051 11.401
2. Underwriting Profit (Loss) (30) 1.047 1.771 1.871
3. Operating Income before Net RealizedCapital Gains (Losses)
475 1.672 3.236 3.375
4. Operating Income 624 592 3.070 3.317
5. Loss Ratio 59.4% 55.6% 50.6% 49.9%
6.Expense Ratio 40.8% 36.9% 35.1% 34.3%
7.Combined Ratio 100.2% 92.5% 85.7% 83.2%
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Chartis: Your world, insured 11
Business Overview: Chartis US
Property and Casualty operations in the US and Canada
(55% of Chartis Inc. GPW)
>Product portfolio: over400 products and services.
>Executive team:Average tenure with Chartis = 20 years.
>2006-2009 Average Combined Ratio: 98%.
>Regional offices:Atlanta, Boston, Chicago, Cleveland, Dallas, Houston, Los Angeles, New York,Philadelphia, San Francisco, Toronto. 22 branches
>Customer Segmentation: National Accounts (>$500M revenue), Corporate Accounts ($10M-$500M),Small Business (2009 Best Insurer overall, National Underwriter
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Chartis: Your world, insured 12
Business Overview: Chartis US
Property and Casualty operations in the US and Canada
(55% of Chartis Inc. GPW)
Business
A&H Products; 6%
Multinational P&C; 6%
Programs; 5%
Management/Professional Liability; 9%
Property; 19%
General Liability/AutoLiability; 25%
Worker's
Compensation; 13%
Aviation; 2%
Healthcare; 3%
Environmental; 2%
Private Client Group;5%
Market Segment
NationalAccounts; 39%
Corporate
Accounts; 38%
Small Business;8%
Consumer; 7%
Other; 8%
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Chartis: Your world, insured 13
Chartis US: Stat financial results
Stat Financials, $ mln. 2009 2008 2007 2006
1.Net Premiums Written 20.264 23.651 26.174 26.319
2.Net Income (after tax) 2.531 2.194 5.460 3.949
3.Loss Ratio 85.2% 77.8% 67.3% 69.5%
4.Expense Ratio 24.7% 24.0% 20.4% 20.8%
5. Combined Ratio 109.9% 101.8% 87.7% 90.3%
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MAP Global Clients
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European Risk Management Clients
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Chartis Europe S.A.
>>S&P financial strength rating A+;
!! Headquarter Paris, France
>> Total assets by the end of2008 7,8 billion euro;
>> GPW 2008 3,25 billion euro;
>> Capital funds 2008 1,39billion euro;
>> Combined ration 2008 86%;
>> Underwriting results, 2008 165 million euro;
!! &KDUWLV(XURSH6$surplus exceeds the minimum requirement by 4.5 times
Wholly owns CJSC Chartis Insurance Company
(100% stockholder)
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CJSCChartis Insurance Company
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CJSC Chartis16 years in Russia
>>Central office in Moscow
Branch in St. Petersburg>> 2 point-of-sales offices in Moscow
>>Agencies in Moscow and St.Petersburg
>> General agents in Kaliningrad,Yekaterinburg, Rostov-on-Don,Cheboksari
>> Number of employees - 130
Year Form and legal entity name
1994 AOZT RUS AIG (AIG share - 49%)
1998 Renamed to CJSC AIG Russia (AIG share - 49%)
2005
As a result of the amendments to the insurance law about composite companies, AIGInsurance and ReinsuranceCompany, a specialized general insurance company was established. The new company has been fully capitalized
by shareholder and licensed by the Federal Service from Insurance Supervision. (wholly owned by AIG Europe
S.A.).
AIG Russia continues to underwrite and service life and pension insurance policies.
2009
Renamed to CJSC Chartis Insurance Company (wholly owned by Chartis Europe S.A. /previously AIG EuropeS.A./). Licenses FSSN RF C 3947 77, P 3947 77.
2010 16 years in Russia
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CJSC ChartisAdvantages for cooperation
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2. International and Russia
Experience
Global and Russia experience in
providing insurance and financialservice. Operations in Russia since1994. Access to Global Network &Expertise across Chartis
3. Trust Client relations
CJSC "Chartis InsuranceCompany insures large, mid-sized and small Russian
enterprises, as well as anumber of major foreignmultinational companiesoperating in Russia.
4. Professional team
Dedicated qualified team forclients service. Complex ofoperations for Clients needs.
Account management.
5. Exceptional quality, business
support
Outstanding service, efficiency,data protection, compliance.Treated fairly business ethic.Euromoney claims Service Award.
6. Fulfillments of obligations
CJSC Chartis Insurance Companyremains financially fit and committedto providing unmatched value tocustomers by delivering distinct anddifferentiated solutions.
1. Financial strength
CJSC Chartis is a financiallystrong, stable and flexible
organization. The capital andreserves of Chartis InsuranceCompany are protected andclosely regulated by FederalService of InsuranceSupervision (FSSN), Russia.Parents company S&P rating
A+. The Company continues tomeet the reserve requirementsnecessary to meet ourpolicyholder obligations
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Best Insurer for Claims Resolutionin RussiaAccording to Euromoney analytical survey
Chartis: Your world, insured
Chartis Insurance Company (before
03.08.2009 CJSC AIG Insurance andReinsurance Company) has won EuromoneyInsurance Award as the Best Insurer forClaims Resolution in Russia in 2009
(www.euromoney.com).
The respondents of Euromoney InsuranceSurvey, senior decision-makers from largecorporate and financial institutions nominated
AIG Insurance and Reinsurance Company asthe most reliable insurance company in Russiafor settling claims .
Euromoney is the leading international analyticaljournal on financial markets
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Commercial Insurance
Personal Insurance
CJSC Chartis. Products portfolio
Property
Civil liability, including professional liability
Financial Risks: D&O, BBB
Energy insurance
Construction and erection insurance
Cargo insurance
Corporate Motor Vehicle Fleet Insurance
Terrorism risk insurance
Products insurance against spoilage
Accident & Health
Automobile insurance
Homeowners/Renters Insurance
Accident & Health
Travel Insurance
Out of 23 of type of insurance, determined by the Russian Law About organization of insurancebusiness in Russian Federation CJSC Chartis Insurance Company has licenses for 15 types ofinsurance.
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Innovations in Russia
>> Created D&O (Directors and Officers liability insurance) market around 80% of all D&O writtenpolices in Russia;
>> 7KHcapability to handle large, complex risks;
>> Broad capacity to write significant risks in for metallurgy and oil sectors. Providing risk engineering, risk
management, consultation of certified experts;
>> Product recall expense insurance the first and sole licence for this type of insurance in Russia;
>> Complex cards holders insurance our expertise (loyalty products, secure wallet, price protection,purchase protection, fraud insurance);
>> 5einsurance arrangements
Chartis:Your world, insured
CJSC Chartis
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>> Products for employee benefits (voluntary emloyee benefits sales technique), occupational accident andspecialty risk insurance as an advantage of insurance cover for the employee and employees family;
>> First A&H Travel NAC;>> Direct Marketing Programs cooperation with financial and retail institutions;
>> Insurance of expensive and exclusive personal property, including luxury goods and arts
>> Providing highly professional underwriting expertise
>> 90-year history of parent company, one of the industrys most extensive ranges of products and services,deep claims expertise and excellent financial strength
Chartis:Your world, insured
CJSC ChartisInnovations in Russia:
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CJSC Chartis 2010 -2012Charting the course
Chartis:Your world, insured
>> Overall goal is profitable growth, not market share;
>> We will pursue a mixed portfolio of Commercial and ConsumerBusiness;
>> Organic growth but acquisitions not excluded;
>> Continue to lead underwriting on major commercial risks placements which require capacityand security;
>> Continue to innovate on product and distribution;
>> With consumer continue to offercompetitive products for those segments and niches where weare ready to compete;
>>Attract and retain the best human resources in the marketplace who fit our needs and strategy;
>>Geographically: expand conservatively into new cities through agency relationship.
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ContactsCJSC Chartis Insurance Company
16/1, Tverskaya street., Moscow 125009, Russia
Tel. +7 (495) 9358950
Fax: +7 (495) 9358952
Email: [email protected]
Web-site: www.chartisinsurance.com/ru
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Chartis is a world leading property-casualty and general insurance organization serving more than 40 million clientsin over 160 countries and jurisdictions. With a 90-year history, one of the industry most extensive ranges ofproducts and services, deep claims expertise and excellent financial strength, Chartis enables its commercial andpersonal insurance clients alike to manage virtually any risk with conf idence.
Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc.
For additional information, please visit our website at www.chartisinsurance.com/ru.
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Appendix
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CJSC Chartis Insurance CompanyFinancial Results
Chartis:Your world, insured
Description 2009
1. Gross Premium Written (GPW) Above RUB 1,6 billion
2. Net Premium Written (NPW) Above RUB 796 million
3. Insurance Claims Paid Above RUB 517 million
4. Equity Capital Above RUB 960 million
5. Actual Reserves Above RUB 1,18 billion
6. Assets Above RUB 2,5 billion
7. Profit Above RUB 26 million
CJSC Chartis Insurance Company remains financially fit and committed to providing unmatched value tocustomers by delivering distinct and differentiated solutions. The capital and reserves of Chartis InsuranceCompany are protected and closely regulated by Federal Service of Insurance Supervision (FSSN),Russia. Solvency margin is above 3,6 times (699 461 thousand rubles) the minimum regulatedrequirement (967 649 thousand rubles vs 268 188 thousand rubles)
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Large Claims PaymentsStatistics. 2008-2009
Field of Clients Company activity Line ofBusiness Description of lossAmount of claims paid,
rubles.
1. , ,
70,8
2. /
33,9
3./-
29,9
4. 27,2
5. 26,9
6. ,
21,8
7. / 9,9
8.
9,5
9.
4,8
10. /
4,7
Chartis:Your world, insured