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AINA TALK DISPATCHER
Quick Guide Version 1.1
THIS GUIDE HELPSTO QUICKLYUNDERSTANDTHE SETUP AND USE OF THE AINA TALK DISPATCHERSOFTWARE.
Visit www.aina-wireless.com to find additional solutions and more user guides. If you have any further questions, you can also email us at: [email protected]
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HOW TO INSTALL
Download the installation file sent by AINA. Run the installation file and follow the procedure.1
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Select the language to useduring the installation and click OK.
2Read the License Agreement, accept it andclick Next.
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Select Start Menu folder and click Next. Click Browse to select a different folder.
4Select additional tasks while installing theapplication, then click Next.
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8Press Finish when the installation has been completed.
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Click Install to continue the installation, or click Back to review or change any settings.
The installer offers the Microsoft Visual C++installation. Please install this.
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START
Click SETTINGS and enter your login information.1
Please fill in the required fields (Username, Password, Server name, Server port) and then click Save.2
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BASIC FEATURES
Main screen functions1
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1. Choose to view your channel (group) or user list.2. Choose the zone in which there will be only the necessary channels.3. View online users and channels. Go to the appropriate channel by clicking on the channel
name.4. Press and hold the Push-to-Talk key to speak into the active channel (use the Esc key as
a predefined hotkey).5. Activated plugins.6. Plug-in window.
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Write messages2
1. Click on the Messaging plugin.2. Enter text in the text field and click Send (alternatively the enter key).3. Send attachment or status message.
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Task manager3
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1. Click on the Task Manager plugin.2. Select “Create issue” from the bottom of the screen.3. Enter a Subject, Status, Priority, % Done, Tracker and Assignee.4. Add an attachment (optional).5. Enter a description and save the issue.
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Dynamic groups4
1. Click on the Dynamic Group plugin.2. Drag a user from one group to another through Drag / Drop.3. Then click on Move or click on Create Dynamic Channel first to create a temporary
subgroup.
Lone Worker protection5
1. In order to use the Lone Worker protection, you must first initialize the users in the Settings of the Dispatcher console under Lone Worker and then click on Save.
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Lone Worker Protection6
1. Click on the Lone Worker plugin.2. Select a user from the table for whom you want to enable Lone Worker Protection.3. Activate the desired functions and enter the required parameters in the submenu. Then
click on Save.
History7
1. Click on the History plugin.2. Select a record, and then press the Play button. NOTE! The ability to listen to recorded
calls is set separately for each user in the AINA Talk Admin Console settings.
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Local History8
1. To activate the submenu, go to the console’s Settings > Local History to enable it. Then click Save.
2. The local history is stored locally on your computer, unlike the History that is taken from the server. The Local History submenu is identical to the History submenu.
Emergency Journal9
1. Click on the Emergency Journal plugin.2. If an emergency message contains GPS coordinates, then the location icon is highlighted
and can be pressed. After pressing the icon, the console opens the Map Tools and shows the location from where the emergency signal was made with emergency icon and information about it.
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Events Journal10
1. Click on the Events Journal plugin.2. Each new event is marked with a special label (blue bar on the side of the record). When
you click on a record, the label disappears. This will mean that the operator is notified of this event. At the top right you can click “Mark all as read” and all marks will disappear.
3. Click the speech bubble icon to leave a comment on a record.
Map Tools11
1. Click on Map Tools from the top menu of the console to see the GPS position of users currently online.
2. Toolbar: Depending on the selected function, the corresponding toolbar opens. Hover over each icon to see its function.
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Emergency Map12
1. Click on the Emergency Map plugin to see the GPS position of users who are currently making an emergency call.
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