(aka sabine bernecker-bendixen) debugging your ... · debugging your communication for more success...
TRANSCRIPT
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Debugging yourCommunication for more
Success & Efficiency in DevOps
Sabine Wojcieszak
[email protected]@SabineBendixen
@getNextIT
(aka Sabine Bernecker-Bendixen)
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About me
Chief Consultant Software Quality Days Wien
NDC London
NDC Oslo
Code Slinger
Operability.io
NDC Sydney
Java Forum Nord
T3con Europe
DevOps Rex Paris
Agile Cambridge
DevOps Pro Moskau
Heise online – Entwickler Magazin – devops.com– infoQ - Eclipse - OBJEKTspektrum
IT Tage
Author
Speaker
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The Lady from good, old northern Germany
NDC Sydney 2016
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Dev
Op
sWall of Confusion
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Situation in DevOps
Different stakeholders
Different behaviors
Different Goals
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Fast, faster...
...continuous!Go
al o
fD
evO
ps
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TIM
E...
...is the limiting factor!
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Don´t waste it!Avo
idab
lem
ista
kes
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Solution?
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A Tool?
Too
ls, t
oo
ls, t
oo
ls
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More Tools?To
ols
, to
ols
, to
ols
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Different Tools?
But what if...
Too
ls, t
oo
ls, t
oo
ls
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CAMSJohn Willis & Damon Edwards
“If you can´t get the C,
don´t bother with the A,
the M, and the S!“John Willis
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DevOps & Communication!
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Co
mm
un
icat
ion
...
...is like a zipper
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Communication =
Devs
Ops
The individual
=ToolOrganization
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Quality overQuantity
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Peter Drucker
“The mostimportant thing
in communicationis hearing
what isn´t said!“
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We cannot not communicate!
Paul Watzlawick, 5 Axiomes
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Mis
un
de
rsta
nd
ing
is..
.
...everywhere
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...EXPENSIVE!
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Masters ofCommunication!
?
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Masters ofDesaster
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Web of Patterns & Behavior!Thx to Greta!
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@jeremybytes
“They love to communicate!“
“Behavior can be changed!“
“The tech industry attractsintroverts!“
NDC Oslo 2016
Fight the Biases:
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...very basic stuff!
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Op
en
Co
mm
un
icat
ion
my
Are you ready for
NESS?
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Open & honest communication
Hell?
New Opportunities?
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by Sabine Wojcieszak
How Russians
Sound to me:
Unfriendly!
Aggressive!
LANGUAGE
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7%
38%
55%
Impact of Words
Impact of Voice
Impact ofBody Language
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The inconsistent message
What do you believe?
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The Message
Behaviorism
asking
Cognitiveapproach
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Co
mm
un
icat
ion
Cir
cle
by Sabine Wojcieszak 2015
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Perception
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The Language-Gap
Native Speakers Learners
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Four Sides of a MessageFriedemann Schulz von Thun
MessageSe
lf-r
eve
lati
on
Ap
pe
al
Relationship
Factual Information
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The Inner Team
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The Strongest?
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Att
itu
de
in L
ife
I am okay –You are okay!
Thomas A. Harris / Transactional Analysis
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Dis
trib
ute
d T
eam
s
Thx to wobe-systems GmbH
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Where we come from...
...our Cultural Map
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I can openlytalk about...
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Action required!
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Change yourMindset!
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Communication makes theDifference!
Learn & Improve!
Think!
Ask for Help!
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Listen with all yourSenses!
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“The Truth aboutMultitasking:
Just a Fantasy!“
Torianne DeMaria Barrypersonalkanban.comLKCE Munich 2015
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Po
int
of
Vie
w..
.
...a question of reality?
We are fuckingunicorns, too!
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Ask for Feedback!
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Emai
l -P
ho
ne
cal
l-Fa
ce t
ofa
ce
Word of the Year 2016Oxford Dictionary
?
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Context matters!
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Responsiblity!
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Get rid of...
Team Culture of
TRUST
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Take
-aw
ays
START!
It is never too late &never too early!
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Special thanks to:
- Greta - wobe-systems - pexels.com & YOU@SabineBendixen
@getNextIT
Go for it!