all fact sheets together

“It was such a blessing. I got on my knees and thanked God. I asked for

help and he heard.” - Eliza Lugo, former Emergency Family Assistance client

The Emergency Family Assistance Program helps people who are facing a financial emergency. The crisis generally

involves job loss, medical expenses, major car repairs, a divorce or unexpected expenses due to natural disasters, or

death in the family. Service is by appointment only by calling 2-1-1.

Emergency Family Assistance provides financial assistance with rent/mortgage and/or utilities and a week’s worth of

food. The assistance helps prevent hunger and homelessness and helps families to gain self sufficiency.

Each individual’s needs are assessed and coordinated by a case worker so they can receive emergency

financial assistance, guidance, and support including: referrals, advocacy, food, short-term case management and

benefits screening.

Long-term self-sufficiency is the goal as well as addressing the immediate need for assistance with rent/mortgage/

utility payments to prevent eviction or the disconnection of services. Financial assistance is the most requested

service in the community.

HOW TO HELP:

Host a food drive to keep pantry shelves full

Donate gas gift cards to assist with transportation

Make a financial donation to help a family stay in their home

In Partnership With:

Catholic Charities of Central Florida provides vital social services to people in need regardless of their

religious, social or economic background, to improve lives of individuals, families and the community.

/CatholicCharitiesCentralFlorida @CCCFlorida

EMERGENCY FAMILY ASSISTANCE Serving in Brevard, Lake, Marion, Orange, Osceola,

Polk, Seminole, Sumter, and Volusia Counties

Phone: 888-658-2828 www.cflcc.org [email protected]

“By the grace of God and Catholic Charities I succeeded, and I plan to keep going from here.”

- Shaniqua, former Shepherd’s House resident

The Central Region of Catholic Charities of Central Florida provides vital services to people in need in Orange,

Osceola, and Seminole Counties. Serving as the charitable arm of the Diocese of Orlando, Catholic Charities of

Central Florida Central Region provides hope and opportunity to the poor and vulnerable.

PROGRAMS IN THE CENTRAL REGION

HOW TO HELP

Catholic Charities seeks to partner with members of our Central

Florida community to enhance our mission to serve the poor.

Consider joining us by:

Coordinating a food drive or collection of other needed items

Assisting with fundraising or special events

Volunteering with one of our programs. There are opportunities for every skill,

interest, and time commitment. School and corporate groups are welcome.

Hosting a speaker on social issues or Catholic social teaching





CENTRAL REGION

Serving in Orange, Osceola, and Seminole Counties 1819 N. Semoran Blvd., FL 32807


Preventing Homelessness

Emergency Family Services

Family Stability Initiative

Shepherd’s House transitional housing

Pathways to Independence transitional housing

St. Joseph Garden Courts affordable senior housing

St. Anthony Garden Courts affordable senior housing

Alleviating Hunger

Semoran Food Pantry

Providing Access to Healthcare

St. Thomas Aquinas Free Medical Clinic

Pathways to Care Homeless Respite Center

ThinkSmart Abstinence Education

Caring for Immigrants and Refugees

Immigration legal assistance

Employment counseling and job placement

Refugee Youth Services

Cultural Orientation

“If it wasn’t for this program we would still be in the hotel.

We don’t ever want to end up where we used to be.” - Rosie

The Family Stability Initiative began in 2011 to help families at risk of homelessness with school aged children to

become self-sufficient. We help families in difficult financial situations to identify and address the problems they face.

We provide six months of intensive case management to help them discover the root cause of their economic crisis,

improve their child’s school attendance and performance, and develop a plan to achieve long-term goals.

SUPPORT SERVICES INCLUDE:

Financial assistance to help families remain in their homes or find affordable housing

Career coaching

Money management and budgeting skills

Referrals to community resources

HOW TO HELP

Child care volunteers are needed while parents attend trainings and job interviews

PROGRAM CRITERIA

Reside in Orange County with at least one school aged child (K-12)

Complete initial family assessment

Meet weekly with case manager

Attend monthly financial education workshops (food and

child care provided)

Follow individualized case plan and family budget





FAMILY STABILITY INITIATIVE

Serving in Orange County 301 Thalia Drive Orlando, FL 32807


“ I don’t know what would have happened to me and my baby if

it wasn’t for Shepherd’s House.” -Isabel Gomez, former resident

Shepherd’s House provides safe housing, child care, and a circle of support to homeless single mothers. The

program provides women the opportunity to gain financial stability, parenting support, job training, and life skills to

establish a solid foundation on which to build their future.

Shepherd’s House includes seven duplex apartments that accommodate up to fourteen mothers with children age ten

or younger for six months. The mothers receive case management and life skills training at the nearby

Shepherd’s Common facility.

SUPPORT SERVICES INCLUDE

Safe, secure, fully furnished homes in a positive and

supportive environment

Daily case management

Individual and group counseling

PROGRAM CRITERIA

To qualify for Shepherd’s House, applicants must be a single

homeless woman age 18 or older with up to three children ages

birth to 10 years old. Mothers must be able to work full time and

participate in Life Skills Training.

HOW TO HELP

Sponsor a mother in the program by donating new items (cleaning

products, sheets, kitchen items, household supplies, etc.) or sponsor a

family during the holidays.

Child care volunteers are needed while mothers attend trainings

and job interviews.


Money management skills

Resume and employability assistance

Child care and transportation assistance

Weekly life skills educational courses

Ongoing support and services




SHEPHERD’S HOUSE Serving in Orange County

301 Thalia Drive Orlando, FL 32807


"Thank God for Catholic Charities and Pathways. Thank God for putting us

in the right place at the right time." - Didi Abel, former resident

Housing accommodations

Laundry services

Three prepared meals a day

Pathways to Independence is a nine-month transitional housing program for homeless single women ages 18 and

above who need emotional support and case management to make the transition to self-sufficiency. It is a

continuation of the care they receive at Pathways to Care, a short-term recuperative care facility for homeless adults

who are recovering from an illness or injury.

Pathways to Independence helps residents find and maintain employment, focus on self-improvement and stability,

learn money management, and locate permanent housing. The goal of the program is to help participants obtain and

remain in permanent housing, increase their skills and/or income, and achieve greater self-sufficiency.


Intensive case management

Life skills

On-site and off-site job training

Assistance in setting and achieving personal goals

HOW TO HELP

Donations of personal hygiene items are appreciated.

Please call 407-388-0245 to determine current needs.

Volunteers are needed to serve as mentors, assist with

food preparation and service, building and grounds maintenance,

and clerical support. Groups are welcome.





PATHWAYS TO INDEPENDENCE Serving in Seminole County

430 Plumosa Ave., Casselberry, FL 32707


St Anthony Garden Courts is a 50-unit affordable housing community for people 55 and over, conveniently located in

St Cloud next to St. Thomas Aquinas Catholic Church. The community consists of one, two and three bedroom

apartments.

Our senior residents are encouraged to keep physically and mentally active by participation in social

development programs. St. Anthony Garden Courts is an equal housing opportunity.

The complex is managed by SPM, LLC. Their professional staff receives extensive training and is dedicated to

making St. Anthony Garden Courts Osceola County’s premiere affordable housing for seniors.

APARTMENTS INCLUDE

Garden style units with screened patios and individual entrances

Fully equipped kitchen

Individually controlled central heat and air conditioning

Bathrooms equipped with grab bars and walk-in showers

Laundry room

Recreational areas and resident-led activities

PROGRAM CRITERIA

Income does not exceed $20,100 per year for an individual

or $22,950 for a couple.

Must be at least 55 years of age. If applying as a couple,

only one person must meet the age requirement.

HOW TO HELP

Donate: Food, kitchen supplies, and recreational items

Volunteer: Plan programs and recreational events for the seniors





ST. ANTHONY GARDEN COURTS Serving in Osceola County

441 Hamilton Park Circle, St. Cloud, FL 34759


“ As soon as I came here I was very happy. This is what I needed.” -Alicia Rodriguez, resident

St. Joseph Garden Courts is an affordable housing community with 79 one-bedroom apartments for low income

seniors. The apartments are located next to St. Joseph Catholic Church, Orlando, and many residents appreciate the

convenient access to Mass and other aspects of parish life.

Residents are encouraged to be self-sufficient and to be physically and mentally active. We provide safe and

affordable housing for low-income seniors and social development programs so that seniors are able to have peace

of mind as they age.

The complex is an equal housing opportunity and is managed by SPM, LLC. Their professional staff receives

extensive training and is dedicated to making St. Joseph Garden Courts Orange County’s premiere affordable

housing for seniors.

APARTMENTS INCLUDE

Refrigerator and stove

Individually controlled central heat and air conditioning

Bathrooms equipped with grab bars and walk-in showers

PROGRAM CRITERIA

Income does not exceed $20,100 per year for an individual or $22,950 for a couple.

Must be at least 62 years of age. If applying as a couple, only one person must meet the

age requirement.

HOW TO HELP

Donate: Food, kitchen supplies, and recreational items

Volunteer: Plan programs and recreational events for the seniors





ST. JOSEPH GARDEN COURTS Serving in Orange County

1515 N. Alafaya Trail. Orlando, FL 32828


Laundry room

Recreational areas and

resident-led activities

“The clinic has been so supportive in getting us where we need to be

so we can get the help that we need.” – Former Patients of Catholic Charities Free Medical Clinic

St. Thomas Aquinas Free Medical Clinic provides health care to the working poor in Osceola county. Services include

medical care, case management, preventative health education programs, specialist referrals, and referrals to com-

munity social services. The medical clinic is a collaboration between Catholic Charities of Central Florida and St.

Thomas Aquinas Catholic Church.

CLINIC OPERATIONS

Wednesdays 4:00 p.m.—8:00 p.m. (except holidays). The clinic is open one additional night per month for specialty

care (Orthopedic, Urology, Podiatrist, Pediatric, Echocardiograms and Ultrasounds).

The clinic is run by one part-time office manager and a team of dedicated volunteers, including:

medical director, physicians, nurse practitioners, eligibility specialists, and allied health professionals (RN’s/LPN’s).

The clinic is supported by donations and collaboration with local Catholic churches, the

Osceola Council on Aging, faith-based community partners, private individuals, grants from

local hospital foundations and businesses, in-kind donations of medical and office equipment,

and local fundraising efforts. Volunteers are the major contributors to the success of the clinic.

HOW TO HELP

Donate: Office & medical supplies, (otoscope, medicine, insoles, etc.)

personal hygiene items (toothbrushes, lotions, soaps, etc…)

Volunteer: Medical volunteers, receptionist, eligibility, discharge,

clerical support, parking attendant




ST. THOMAS AQUINAS FREE MEDICAL CLINIC

Serving in Osceola County 510 Brown Chapel Road, St. Cloud, FL 34769


Catholic Charities of Central Florida free medical clinics comply with all State,

Federal and HIPAA regulatory requirements. Licensed health care

professionals are granted sovereign immunity through the Volunteer Health

Care Provider Program under the Department of Health, State of Florida.

Catholic Charities of Central Florida is the sovereign immunity agency for all

three clinics and is accredited by the Council on Accreditation.


“I’m grateful it worked out like this for me. I didn’t have anywhere else to go.”

- Andy, former resident

Pathways to Care is a 40-bed not-for-profit recuperative care facility that provides health care, housing, and hope to

Central Florida’s vulnerable homeless population in need of a safe place to heal after a serious illness or injury.

Residents receive medical care, counseling and resources to develop a social recovery plan to address the root

causes of their illness and the financial struggles that have led them to becoming homeless and unemployed.

On average, 85% of Pathways to Care residents relocate with family or other independent living options after leaving

the program.

SUPPORT SERVICES INCLUDE:

Assistance with medication

Transportation to medical appointments

Nutritious meals

Access to mental health counseling

Community organizations including, Catholic and Protestant churches,

homeless agencies, and hospitals partner with us to care for the

most vulnerable members of our community.

HOW TO HELP

Donations of medical supplies, personal hygiene items, and office supplies

are appreciated. Please call 407-388-0245 to determine current needs.

Volunteers are needed to assist with preparing and serving meals,

building and grounds maintenance, and clerical support.

Groups are welcome.





PATHWAYS TO CARE Serving in Seminole County

430 Plumosa Ave., Casselberry, FL 32707


Case management

Referrals to community resources

24/7 supervision and care

Many thanks for the wonderful work that the team at Catholic Charities does. They are always

ready to help the needy. –Diego Guerrero, Cuban Immigrant

Certified Translations

Refugee Adjustment

Permanent Residency

Employment Authorization

Consular Processing

Court Representation

Catholic Charities of Central Florida has been providing legal immigration services to the Central Florida immigrant

community since 1988. Many immigrants need assistance in navigating a very complex and ever-changing U.S.

immigration system in order to become participating members of our community. Our team provides consultations,

preparation of immigration applications, and legal representation to more that 3,000 individuals yearly.


Immigration Consultations

Family Petitions

Marriage Cases

Citizenship/Naturalization

Our experienced, multilingual immigration services team includes

attorneys and immigration specialists as well as volunteer law school

interns, and clerical assistants.

HOW TO HELP

Pro bono attorneys are needed to provide direct services or

consultations in Immigration related matters.

Interpreters are needed to translate documents and interpret

during interviews.

Accreditation: The agency is recognized and accredited by the

Board of Immigration Appeals (BIA) as offering low-cost

immigration counseling with the necessary experience and

knowledge relating to immigration law and procedures.

In Partnership With




IMMIGRATION SERVICES Serving in Orange County

1771 N. Semoran Blvd., Orlando, FL 32807


“When you come to the U.S. you don’t know anything and you need everything.

You need someone to show you.” -Mohammed Abdi, Somali Refugee

Referral to area English classes

Transportation and interpretation to health care providers

Employment counseling and job placement

Catholic Charities of Central Florida has assisted more than 10,000 refugees escaping war and famine to begin a

new life in Central Florida. Refugees from all over the world seeking a safe haven in the United States are welcomed

into the community and assisted with finding a job and a place to live. We help transition families into a new culture

with an emphasis on self-sufficiency.


Arranging for housing

Meeting new arrivals at the airport

Basic necessities upon arrival

Cultural and community orientation

HOW TO HELP

Donate

Furniture

Kitchen Items

Household Supplies

Volunteer

Sponsor a new family

Organize a donation drive

Help set up an apartment

Provide English tutoring




REGUGEE RESETTLEMENT Serving in Orange County

1819 N. Semoran Blvd., Orlando, FL 32807


Cleaning Supplies

Toiletries

Food

Vehicles

The Coastal and Northern Regions of Catholic Charities of Central Florida provide vital services to people in need in

Brevard and Volusia Counties (Coastal Regions) and Lake, Sumter, and Marion Counties (Northern Region). Serving

as the charitable arm of the Diocese of Orlando, Catholic Charities of Central Florida’s Coastal and Northern Regions

provide hope and opportunity to the poor and vulnerable.

PROGRAMS OF THE COASTAL AND NORTHERN REGIONS

HOW TO HELP:

Catholic Charities seeks to partner with members of the Central Florida community to enhance our

mission to serve the poor. Consider joining us by:



Volunteering with one of our programs. There are opportunities

for every skill, interest, and time commitment. School and

corporate groups are welcome.

Hosting a speaker on social issues or Catholic social

teaching


@CCCFlorida

COASTAL & NORTHERN REGIONS Serving in Brevard, Lake, Sumter, Marion, and Volusia Counties

207 White St., Daytona Beach, FL 32114 | 386-255-6521

3050 N. Hwy. A1A, Indialantic, FL 32903 | 321-636-6144

1321 Sunshine Ave., Leesburg, FL 32748 | 352-460-0700

www.cflcc.org [email protected]

/CatholicCharitiesCentralFlorida


Emergency Family Assistance (Cocoa, Indialantic, Daytona Beach, Pierson, Leesburg)

Food Pantry (Cocoa, Daytona Beach, Deltona)

Brevard Interfaith Coalition

Providing Access to Healthcare

Lazarus Free Medical Clinic (Wildwood)

St. Luke Free Medical and Dental Clinic (Eustis)



“The people are angels on earth. They have made things better and

done things I didn’t think were possible.” - Carol Phelps, former client

“I thank God every day that you were there to help me.” - Former medical clinic patient

The Lazarus Free Medical Clinic, in partnership with San Pedro de Jesus Maldonado Mission, provides caring, quality

medical care, referral services, and preventive health education to disadvantaged migrant workers and working poor

families. More than 1,000 sick and hurting patients receive medical attention each year.

The clinic is open Tuesdays and Thursdays from 4:00 p.m. to 8:00 p.m. (except holidays) and is operated by one

part-time office manager and a dedicated team of volunteers, including: medical director, physicians, nurse

practitioner, registered nurses, certified health educator, and administrative specialists.

HOW TO HELP

Donate: Medical supplies (including pediatric supplies) and silent auction items. Please call ahead to determine

need. Financial contributions are appreciated.

Volunteer: Volunteers are the major contributors to the success of the clinic. Opportunities include: medical

personnel, computer entry, clerical support, eligibility, community outreach, fundraising event support, and grant

writing. Days and hours are flexible. Bilingual in English and Spanish a plus.

The clinic complies with all State, Federal and HIPAA regulatory requirements.

Licensed health care professionals are granted sovereign immunity under

the Volunteer Health Care Provider Program under the Department of

Health, State of Florida. Catholic Charities of Central Florida is the

sovereign immunity agency for all three clinics and is accredited by

the Council on Accreditation.

In Partnership with:




LAZARUS FREE MEDICAL CLINIC

Serving in Lake, Sumter, and Marion Counties 210 Wonders Street, Wildwood, FL 34785


“I am healthy and back to work and I wouldn’t have been able to do that if it

wasn’t for St. Luke Medical and Dental Clinic.” - Vaniecea Blaine, former patient

St. Luke Free Medical and Dental Clinic provides health care and dental services to the working poor in Lake County

and neighboring areas. Services include medical care, case management, preventative health education programs,

specialist referrals, and referrals to community social services. The medical clinic is a collaboration between Catholic

Charities of Central Florida, St. Mary of the Lakes Catholic Church, and St. Patrick Catholic Church.

CLINIC OPERATIONS

Mondays 4:00pm—8:00pm Dental Only (except holidays)

Wednesdays 4:00pm—8:00pm Medical only (except holidays)

The clinic is run by one part-time office manager and a team of dedicated volunteers, including: medical director,

physicians, nurse practitioner, registered nurses, health educators, and administrative specialists.

The clinic is supported by donations from churches, individuals, grants from local hospital foundations, in-kind

donations of medical and office equipment, and local fundraising events. Volunteers are the major contributors to the

success of the clinic.

HOW TO HELP

Donate: Medical supplies, dental supplies, and silent auction items. Please call ahead to determine need.

Financial contributions are appreciated.

Volunteer: Medical and dental personnel, computer entry, clerical support,

eligibility, community outreach, fundraising events, and grant writing.

Days and hours are flexible. Bilingual in English and Spanish a plus.




ST. LUKE FREE MEDICAL & DENTAL CLINIC

Serving in Lake, Marion, and Sumter Counties 722 S. Grove Street, Eustis, FL 32726


Catholic Charities of Central Florida free medical clinics comply with all State,

Federal and HIPAA regulatory requirements. Licensed health care

professionals are granted sovereign immunity through the Volunteer

Health Care Provider Program under the Department of Health, State

of Florida. Catholic Charities of Central Florida is the sovereign

immunity agency for all three clinics and is accredited by the

Council on Accreditation.


The Western Region of Catholic Charities of Central Florida provides vital services to people in need in Polk County at two

offices in Lakeland and Winter Haven. Serving as the charitable arm of the Diocese of Orlando, Catholic Charities of

Central Florida Western Region provides hope and opportunity to the poor and vulnerable.

PROGRAMS OF THE WESTERN REGION


Family Empowerment Program - Case management and financial education teaches self-sufficiency

Lake Morton Senior Center - Promotes health and wellness for seniors through fellowship, activities, and education

Alleviating Hunger

Agape Food Bank - Distributes over 6 million pounds of food each year to 250 partner agencies

Mobile Food Pantry - Brings food to the people in high-need communities

SmilePak - Gives backpacks filed with food to children over the

weekends when school lunches are not available

Food Pantry - Provides food assistance to meet immediate

needs of hungry families

HOW TO HELP

Catholic Charities seeks to partner with members of the Central

Florida community to enhance our mission to serve

the poor. Consider joining us by:



Volunteering with one of our programs. There are

opportunities for every skill, interest, and time

commitment. School and corporate groups are welcome.

Hosting a speaker on social issues or Catholic social

teaching


“All kinds of wonderful things are happening. If I can turn my life

around, anyone can.” - Kris, former Family Empowerment Program client




WESTERN REGION Serving in Polk County

1801 E. Memorial Blvd., Lakeland, FL 33801


The Lake Morton Senior Center is a special place where seniors spend their day participating in programs that

promote health and wellness through fellowship, activities, and education. Through a coordination of programs and

services, seniors who participate at Lake Morton Senior Center find the physical and mental stimulation they need to

remain independent longer.


Case management

Exercise classes

Card games

Art classes and crafts

Health and educational presentations

HOW TO HELP

Donate: In addition to support from the United Way of Central

Florida and the Diocese of Orlando, Lake Morton Senior Center

operates a thrift store on site to help offset the costs of the

program. The Thrift Store is always in need of donations

such as: household items, small appliances in working

order, new and used adult clothing in good condition.

Financial donations are also appreciated.

Volunteer: Dedicated instructional volunteers

needed on a weekly basis to teach classes such as:

exercise, arts and crafts, health and wellness,

computers and technology, and music.




LAKE MORTON SENIOR CENTER Serving in Polk County

803 E. Palmetto St., Lakeland, FL 33801


Day trips

Computer assistance

Bingo

Musical entertainment

Senior chorus

Knitting and crochet group

Men and Women’s Bridge Club

Lunch for seniors aged 60 or older

for $1 daily. Provided by Polk

County Fellowship Dining.

“I just love coming here, being able to talk to people my own age.

Everyone is always so pleasant.” - Bill Carr, 91

“Agape means love – God’s love for all humankind, and humankind’s love for God. It’s just

the perfect word for a food bank that helps feed children and adults in the community who

don’t have any food.” - Lisa Meyers, Principal of Wahneta Elementary School

Agape Food Bank, a program of Catholic Charities of Central Florida, has been

serving the hungry in Polk, Hardee, and Highlands counties since 1983. The food bank

distributes more than 6 million pounds of food each year to over 250 soup kitchens,

churches, senior centers and other not-for-profits.

This food comes from businesses, clubs, schools, parishes and individuals who sponsor

food drives, along with donated food from manufacturers and distributers. Agape is the only USDA commodities

provider in the region and the only agent in Polk County for Feeding America, the largest hunger-relief program I

n the nation.

AGAPE FOOD BANK PROGRAMS

Mobile Pantries: Agape’s outreach efforts include “mobile pantries,” which takes food to the hardest hit areas of our

community with the highest poverty rates.

SmilePak: SmilePak provides backpacks filled with food to children in great need who otherwise would not have

enough to eat over the weekend when school lunches are unavailable.

HOW TO HELP

Volunteers are an essential and vital arm of Agape, providing

tremendous contributions, such as:

Sorting and boxing donated food at the warehouse

Sponsoring food drives

Distributing food from the mobile food pantry

Providing office assistance




AGAPE FOOD BANK Serving in Polk, Hardee, and Highlands Counties

325 McCue Rd., Suite 2, Lakeland, FL 33815


all fact sheets together

Documents

emergency financial

central florida community

financial emergency

homelessness emergency

cccflorida central region

catholic social teaching

vital social services

vital services