all onboard! how to revamp your onboarding programme - kineo pacific learnx 2014 expo session
DESCRIPTION
All Onboard! How To Revamp Your Induction & Onboarding Programmes The first 90 days can make or break a new hire – and when 50% end up leaving their job within this timeframe, L&D departments need to shift their attention to the onboarding process for a solution. In this session, we’ll be looking ways learning technology, such as multi-device elearning, can exceed new hire expectations, and how to prevent common onboarding/induction challenges and risks by designing the learning experience with higher empathy. From the 2014 LearnX Expo Session, presented by Zack Harvey - General Manager Australia of Kineo Pacific. For more information on onboarding learning solutions, visit www.kineo.comTRANSCRIPT
All Onboard! How to Revamp Your
Induction & Onboarding Program
10:45am – LearnX 2014 Expo Session
2
AGENDA
Who we are
Successful Onboarding & Induction
The Journey
6 Tips
Some case studies
3
2 million awards
500 qualifications
10,000 centres
80 countries
Over 200 organisations
1 million + users
65 Partners
Over 250 staff 8 countries
150 blue chip clients
Ranked # 1
750,000 awards
35,000 members
Who we are
4
What we do
Elearning & online learning
LMS & Learning Portals
Blended Programmes
Consultancy & Training
Marketing & Awareness
Qualifications and
AccreditationsServices
Learning Insights
5© City & Guilds Kineo. All rights reserved
Successful Onboarding & Induction
© City & Guilds Kineo. All rights reserved 6
What does successful onboarding and induction look like?
Promotes a deeper, lasting engagement and motivates
new hires
Ensures that new joiners get the best possible start
Consistent induction experience for all new
employees
Reduces time to productivity, reduces turnover and builds
engagement quickly
Presentation title
© City & Guilds Kineo. All rights reserved 7
“Everything just flowed, no hiccups”“One big family”
“Hit the ground running”
“My Line Manager was great”
"My buddy was always on hand to help, no matter what the issue was“
"I felt part of the team“
"The moment I started I knew I had made the right decision“
"The level of communication was just right, the level of support was even better” "Everything was taken care of"
“I felt supported”
“the process was clear”
“it saved me time”
“I felt confident in my own abilities”
“I could see where I could add value”
“this was a real opportunity”
What does successful onboarding and induction look like?
8
The Onboarding Journey
Presentation title
9© City & Guilds Kineo. All rights reserved
The Onboarding Journey
Four stages throughout the journey of new joiners:
Belonging
Believing
Behaving
Beginning
© City & Guilds Kineo. All rights reserved 10
6 Tips for Great Onboarding & Induction
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources
5. Make it multi-channel and blended
6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources
5. Make it multi-channel and blended
6. Make it available everywhere – it’s got to be multi-device…
Multiple audiences & devices, onboarding everywhere: What to do?
Make multiple versions for: iPad, iPhone & desktop… then maintain and localise them all?
A better way: Responsive Elearning Design with Adapt
• reach new joiners everywhere • single version, runs on all devices • short resources • flexible design - scrolling• searchable• tracks to LMS • open source – no licence fee
19© City & Guilds Kineo. All rights reserved
Let’s see it in action
20
Effective onboardingon all devicesavailable everywhere!
Want to Know More about Adapt Learning?
Find out more about Kineo’s Adapt Solutions for Multi-Device Learning: http://www.kineo.com/services/elearning/mobile/adapt
See How Kineo used Adapt for Scouts, TUI, and more, in our Case Studies: http://www.kineo.com/case-studies/
Visit the Official Adapt Learning Website: https://community.adaptlearning.org/
To see a version of course demo’s or talk further please do not hesitate to make contact on the below details.
www.kineo.com.au