all work
TRANSCRIPT
Avis journey to ‘try harder’
• Europe-wide workshop development
• Extension of the proposition through employee behaviour
• Creation of a ‘customer journey’ as a workshop tool with engaging materials
• Working with key market training teams from Avis London Head Office
Tenon top financial services
Not another ‘grey suit’
- but a guiding hand
Client not
company-centric
Name becomes
basis for dialogue
Duty free and drama free
Johnnie Walker lost the walk
Display concepts without meaning
Lost the brand’s
‘progressive edge’
‘Whey aye’ in the sky
A local hero on the World stage
Global synergy in design
Initiated exclusive retail unit in the ‘home’ airport
Mood-shift from history to mystery
Brand differentiation explored visually
Glenmorangie; meaning tranquillity is explored as
peace-of-mind,
body or soul..
Exploration; Market mapping
Healthier plain, no sugarNatural lighter
Not healthySugar additives
(non users)(users)
….to find the right position
Separates physiological from psychological determinants
Functional/rational Inspirational/emotional
FuelHunger Health On-the-go Light bite Taste Pleasure
A broad exploration of need;Sunshine energyReal foodVitalityUnprocessed&Nutrition
Core communication
‘n’ for nairn’s
‘n’ for natural
‘n’ for nutrition
… and more.
Tactical targeting -
in a word
Potential – few fish-market brands
Ourprovenance
Yourlifestyle
The product
A personality
John West
Bird’s Eye
Princes
FindusYoungs
Natural foods
Explore choice
Family expertise
Quality endorsed
Crafting tradition
Community origin
Family values favoured
Assets of knowledge & expertise
Delicacy, not ‘luxury’
as the right premium
Before