® copyright 2008 adobe systems incorporated. all rights reserved. bobby caudill solution architect,...

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Copyright 2008 Adobe Systems Incorporated. All rights reserved.

Bobby Caudill

Solution Architect, Global Government

August 2008

Adobe Solutions for GovernmentInformation Assurance to Protect PII for Employees and Veteran

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Personally Identifiable Information

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Federal Laws

Privacy Act of 2005

Information Protection and Security Act

Identity Theft Prevention Act of 2005

Online Privacy Protection Act of 2005

Consumer Privacy Protection Act of 2005

Anti-phishing Act of 2005

Social Security Number Protection Act of 2005

Wireless 411 Privacy Act

US 'Safe Harbor' Rules (EU Harmonisation)

Title 18 of the United States Code, section 1028d(7)

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OMB M-06-16

Protection of Sensitive Agency Information

1. Encrypt all data on mobile computers/devices which carry agency data unless the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing;

2. Allow remote access only with two-factor authentication where one of the factors is provided by a device separate from the computer gaining access;

3. Use a “time-out” function for remote access and mobile devices requiring user re-authentication after 30 minutes inactivity; and

4. Log all computer-readable data extracts from databases holding sensitive information and verify each extract including sensitive data has been erased within 90 days or its use is still required.

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GAO-08-343

Protection of Sensitive Agency Information Encrypt all data on mobile computers/devices which carry agency data unless

the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing

22 agencies had developed policies Allow remote access only with two-factor authentication where one of the

factors is provided by a device separate from the computer gaining access

14 agencies had developed policies Use a “time-out” function for remote access and mobile devices requiring

user re-authentication after 30 minutes inactivity

15 agencies had developed policies Log all computer-readable data extracts from databases holding sensitive

information and verify each extract including sensitive data has been erased within 90 days or its use is still required

11 agencies had developed policies

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Engagement

en·gage to induce to participate

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The Engagement Challenges

Ease of use

Trust

Outdated

Mismatched expectations

Effective follow up

Speed of change

7

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The Engagement Gap

Citizens

SuppliersOther

Agencies

ERP

CRM

HRM

Financial

LOB

Core Applications

Self-Enrollment

Tax Filing

Emergency Response

Citizen Portals

Permits & Licenses

Grants

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Engagement Building Blocks

Collaboration & Training

Dynamic Document GenGuided Experiences

Secure Info Sharing

Rich Internet Apps

Intuitive Data Capture

Adobe Reader®

Adobe Flash®

HTMLAdobe AIR™

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Adobe client software is deployed globally, today.

900 millionPCs and devices

Cross PlatformHardware / Browser

✓

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Engagement Building Blocks

Collaboration & Training

Dynamic Document GenGuided Experiences

Secure Info Sharing

Rich Internet Apps

Intuitive Data Capture

Adobe Reader®

Adobe Flash®

HTMLAdobe AIR™

Intuitive Data Capture

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Store, Process

Pre-populate

Document Routing

Rights management

XML

Form Fragments

Print & Fill

Print & Read

Dynamic Collection

Data Capture

Guided Experiences

Fill & Print

Text Fields

Fill, Sign, Submit

Typed Fields

Validations

2D bar codes

Digital Signatures

5431 2

Interactive eForm

Dynamic eForm

Paper Form

Basic eForm

Form Guide

Data Capture: Spectrum

Intelligence

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PDF – It’s more than a pretty picture

CRM

ERP

Digital IDs

Digital to Paper

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LiveCycle Reader Extensions - How it works

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Engagement Building Blocks

Collaboration & Training

Dynamic Document GenGuided Experiences

Secure Info Sharing

Rich Internet Apps

Intuitive Data Capture

Adobe Reader®

Adobe Flash®

HTMLAdobe AIR™

Secure Info Sharing

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Freedom of Information Act – Redaction

Redact at an XML level

Redact in batch using “patterns”

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The Last Line of Defense

Managed Environment(CMS, ERP)

Network Perimeter

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Document Security

Dynamic Control Persistent

Protection

Authentic Documents

Verifiable Transactions

Acceptable Approvals

Legally Binding Agreements

Rights Management

Certification DecisionAccountability

Risks Confidentiality and Control Reliability Repudiation

Information

Integrated Risk Mitigation

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Engagement Building Blocks

Collaboration & Training

Dynamic Document GenGuided Experiences

Secure Info Sharing

Rich Internet Apps

Intuitive Data Capture

Adobe Reader®

Adobe Flash®

HTMLAdobe AIR™

Collaboration & Training

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Blended Solutions

To One (Asynchronous)

eLearning On-Demand Presentations Public Service

Announcements

Together (Synchronous)

Web Conference Tele-work Virtual Classroom

Collaborate, Present and Train Online – Live and On-Demand

To One (Asynchronous)

eLearning On-Demand Presentations Public Service

Announcements

Together (Synchronous)

Web Conference Tele-work Virtual Classroom

Blended Solutions Maximize Productivity

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Bringing It all Together

Synchronous Collaboration

Asynchronous Collaboration

Shared Desktop Information Visualization Presence & Awareness Shared Reviews

Personalized Experiences

Familiar Metaphor Online/Offline Reader Enabled Geospatially Enabled

Rights Management Certified Documents Accountable Decisions Doc Generation Process Automation

Collaborationand Training

Intuitive Data Capture

Secure Information Sharing

+ + = Synergy

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DEMONSTRATION

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