1 building a wellness culture gregory howe, m.s. wellness specialist lincoln industries

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Building a Wellness CultureBuilding a Wellness CultureGregory Howe, M.S.Wellness SpecialistLincoln Industries

Lincoln Industries – Who We Are

Lincoln, NE

Manufacturing

3 Shifts

80% Male

Average Age: 38

College Graduates: 35%

Household Income: 53% Less than $50,000

3

Service ModelDesign / Engineering

Manufacturing

Plating / Finishing

Packaging

Logistics Management

Integrated Finishing Services®From design and engineering, to finishing, to assembling, packaging and shipping, Lincoln Industries can shorten your supply chain to a single link.

BeliefsOur people and their unique individual talents are valued

Appropriate recognition motivates our people to be successful

Leaders create value

Innovation creates continuous improvement

Profitability ensures the survival of our company

Positive relationships build loyalty

Honesty is essential in all transactions

We create value for our customers

Wellness and healthy lifestyles are important to our success

OrganizationalOrganizational Culture DefinedCulture Defined

…the set of shared attitudes, values, goals, and practices that characterizes a company or corporation

- Webster’s Dictionary

Cultural BarriersCultural Barriers• Lack of management support• Lack of participation in programs• Difference in vision among wellness

committee members and management• Lack of direction• Lack of integration • Lack of “desire” from possible high risk

people• No visible leader or “champion”

What Do You Need To Make Wellness What Do You Need To Make Wellness Work For You?Work For You?

• Strategic placement• Executive champion• Strong communication channels• Needs assessment on organization• Internal champions• Success’s to build from• Business plan• Operating plan

Culture Culture Strategic Strategic Strategic Make It Happen Behavioral

Beliefs &

Drivers

Vision &Mission

Strategy

People

Quality

Productivity

Growth

10-YearPlan

3-YearGood toGreatPlan

Profit Plan(Budget)

IndividualObjectives

1-YearPlan

DepartmentObjectives

Key Issues

Strategic Plan Model

Organizational Culture NeedsOrganizational Culture Needs

• CEO who drives and supports the program• Policies and Practices that support Wellness• Wellness out in front • Wellness part of company strategic plan• Champions of Wellness• Acceptance and desire for “Actively Caring”

Lincoln Industries Wellness StoryLincoln Industries Wellness Story

Wellness Program History HighlightsWellness Program History Highlights

1970 - Occupational nurse hired1990 - Wellness Committee formed2000 - Wellness Manager hired2002 - Tobacco Free Campus2003 - Mandatory quarterly physicals2005 - Annual mountain climb incentive2007 – Onsite Neuromuscular Therapy and

Physical Therapy walk through consultations

Lincoln Industries Wellness ProgramLincoln Industries Wellness Program

Program Components: Organizational Culture Leadership Integration Policy and Practice Structure/Resources Programs Metrics/Deliverables

Organizational Culture - LeadershipOrganizational Culture - Leadership

CEO, President, and Vice President’s Strong Examples Leadership Wellness Outings and Challenges Senior Team Monthly Wellness Mondays Wellness Director on Strategic Leadership Team

Leadership Development Leadership “3 for 3” Peak Performance Action Team (PPAT) Wellness attached to Individual Performance Objectives Part of Supervisory Greatness Training Built into On-Boarding and Orientation

Leadership “3 for 3”Leadership “3 for 3”

1. Initiate and manage change to deliver results

2. Development of self and others

3. Wellness of self and others

Leadership DevelopmentLeadership DevelopmentPeak Performance Action Team (PPAT)

• Year long leadership development program

• 10 managers

• Significant Wellness Component• 14,000+ foot Mountain Climb• Pre-Assessment (Comprehensive Physical)• Individual Wellness Plans• Scheduled Wellness Events

(4, 8, 12, 16 mile hikes)• Post Assessment

Leadership Development

Policy and PracticePolicy and Practice Tobacco Free Campus Pre-Shift stretch program Performance management system – wellness objectives

tied to overall performance and pay (merit and incentives)

Mandatory quarterly physicals Individual wellness objectives for all people Post-Offer Job Function Specificity Testing Post-injury RTW physical or Functional Capacity Test

Wellness Policy and Practice

Structure and ResourcesStructure and Resources

Wellness Director (Leadership Team Member) Occupational Nurse Wellness Specialist Wellness Intern Safety Manager Wellness Committee Safety Committee Peak Performance Action Team

Metrics/DeliverablesMetrics/Deliverables Participation Quarterly Health Check Data:

Blood Pressure Flexibility Weight and Body Fat Tobacco Use

ROI – Including Health Care cost per person Health Culture Audit and Health Risk Appraisal Profiles Health Information Update

ProgramsPrograms

Tobacco Cessation Weight Management Mark Your Miles Wellness Wednesdays Word’s of Wellness Newsletter Health Education Seminars Wellness Challenge Gym/Activity Reimbursement

Quarterly ChecksQuarterly Checks

Quarterly Checks: Blood Pressure Flexibility Body Weight Body Fat % Tobacco Use Wellness goals and

Objectives

Annually Test – Hearing, Blood Profile, HRA’s, and Flu Shots

IncentivesIncentives

14,000+ Mountain Climb Wellbuck$ Days off of work Prizes Healthy Lifestyle Reimbursement

Wellness & Benefits Integration

Healthy Lifestyle Reimbursement• Health Risk Assessment (Healthy Merits)• Managed Metrics – Blood Profile (IHS)

• Preventative Screenings• SoundLIFE – Behavior Change Modules

PREVENTION is the KEY!

14,000+ Mountain Challenge14,000+ Mountain ChallengeMount BierstadtMount Bierstadt

Health Care Cost’s Per PersonHealth Care Cost’s Per Person

Worker’s Compensation - Incurred Medical/IndemnityWorker’s Compensation - Incurred Medical/Indemnity

$512,234

$236,474

$72,934 $65,022

$138,833

$63,109

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

2003 2004 2005 2006 2007 2008

Tobacco Use Trends 2003 - 2008Tobacco Use Trends 2003 - 200842%

17%

27%

23%

19%

28%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

2004 2005 2006 2007 2008 2009

Worker’s Compensation - Experience Modification RateWorker’s Compensation - Experience Modification Rate

1.241.18

1.010.92

0.770.71 0.68

0

0.2

0.4

0.6

0.8

1

1.2

1.4

2002 2003 2004 2005 2006 2007 2008

The Real ResultsThe Real ResultsJens Andersen

Health threats: • Tobacco User• Sedentary Lifestyle• Overweight

Supporting change: • Tobacco Free Campus Policy• Worksite Tobacco Cessation • Family Support• Increased Physical Activity

Today: • “Never felt better.” • Son no longer uses asthma medication• Wellness Champion• Healthy Weight• Tobacco Free