1 title of presentation. 2 911 enhancements regionalization of 6 municipal psaps technology/mapping...

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Title

of

Presentation

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911 Enhancements

• Regionalization of 6 municipal PSAPs

• Technology/Mapping

• Standards/Training

• Regional Fire Dispatch

• Public Education

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9-1-1 Call Volume 2007

• Approximately 150,000 /year

• Jan. – Sept. Fredericton PSAP: 26,635

• Non –emergency calls

• Cellular calls

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• Electronic cross reference table

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Regional Fire Dispatch Steering Committee

To provide advice and recommendations to the Department of Public Safety (DPS) on matters related to the establishment and ongoing implementation of a Regional Fire Dispatch system within the Province of New Brunswick. 

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Guiding Principals (draft)

• That there will be six (6) 911 regions in New Brunswick;• That fire dispatch will be provided in a standardized, 24/7

manner to all fire departments in the Province of new Brunswick;  

• That all citizens of New Brunswick be provided a consistent minimum level of standardized fire dispatch;

• That technology allows for 2-way voice communication between dispatch and fire service;

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• That fire dispatch service will be provided in the official language of choice of the fire department;

• That the autonomy and uniqueness of each fire department will be respected;

• That the development and implementation of a regional fire dispatch system will be cost neutral to fire departments;

• That technology will support the dispatch process.

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Miramichi Pilot

• Assessment (PSAP & Fire Depts)– Equipment, consoles, resources, radio & paging

• Standards

• Implementation team– Planning, communication, training

• SOGs

• DOT technical team

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"Working Together to Build a Safer New Brunswick/Travaillons ensemble pour bâtir un Nouveau-

Brunswick plus sûr "