100504 iir soc med

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Kick off comments and tone setting for Social Media & Community 2.0 Strategies conference May 2010 from IIR. I was the conference chair person.

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1

Social Media & Community 2.0 Strategies

#socialc20

May 2010

Social Media 2010: The year of the brand

“The most hated man on the internet”

Brands find their voice

Heather Oldani

Mcdonalds

Larry Blumenthal

Robert Wood Johnson Foundation

Bonin Bough

Pepsico

David Witt

General Mills

Charlene Li

Author: “How social technology can transform the way you lead”

Customer ideas can equal brand wins

Caroline Dietz

Dell

Lisa Aronson

Allstate Insurance Company

Online Meets Offline

Michael Donnelly

The Coca-Cola Company

Michael Dilorenzo

NHL

Jennifer Cisney

Eastman Kodak

Sean Parker

Washington Capitals

Real- time Customer Service

Steve Alter

Formerly of Microsoft, Ant’s Eye View

Kimarie Matthews

Wells Fargo Bank

Building Brand Evangelists

Kellie Parker

Sega of America

Southwest Air

Christi Day

Winnie Hsia

Whole Foods

Aaron Strout

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