13th annual joint services/agency/erc national relocation conference

13th Annual Joint Services/Agency/ERC National Relocation Conference

A Day in the Life of a Relocation

Assistance Program Manager

Will Luna

David Randle

Kathleen Johnson

13th Annual Joint Services/Agency/ERCNational Relocation Conference

13th Annual Joint Services/Agency/ERC National Relocation Conference

Why do we need a Relocation Assistance Program?

Phases of Relocation Assistance/Readiness

oLearning Modules

2

Agenda

13th Annual Joint Services/Agency/ERC National Relocation Conference

Mobile lifestyle Allowances change One stop for ALL

relocation resources

3

Why Do We Need a Relocation Assistance Program (RAP)?

13th Annual Joint Services/Agency/ERC National Relocation Conference 4

Worldwide Locations

13th Annual Joint Services/Agency/ERC National Relocation Conference

Facilitate workshops– In house– At commands

Conduct individual consultations Provide resources and referrals Update Military Installation/Plan My Move

Files – QUARTERLY Comply with report requirements

5

RAP Specialists/Managers Job

13th Annual Joint Services/Agency/ERC National Relocation Conference 6

Meet accreditation standards Network with resource providers

– RACC/TRACC or equivalent Manage services

– Loan/Lending Closet– Welcome Aboard Packets– Resources including funds– Workshop schedule

RAP Specialists/Managers Job

13th Annual Joint Services/Agency/ERC National Relocation Conference 7

Pre Departure

Pre Arrival

Arrival

Post Arrival Multi Cultural Assistance

Phases of Relocation

13th Annual Joint Services/Agency/ERC National Relocation Conference

Attend PCS WorkshopsSmooth Move / Money & the MoveMoving OverseasOCONUS – Re-Entry BriefingCultural AdaptationMoving with an Exceptional Family MemberSponsorship Orientation

8

Pre-Departure Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Provide Resources/ServicesIndividual consultationWebsites

– Plan My Move– Military OneSource– Automated Housing Referral Network– www.move.mil (Personal Property)

9

Pre-Departure Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Request…Sponsorship

– Service Member– Spouse– Youth

Pre-Arrival PacketsEntry Approval (for overseas)

10

Pre-Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Welcome Packets Newcomers Orientation Loan/Lending Closet Settling In Services Cultural Adaptation

11

Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Individual consultations Hearts Apart Sponsorship Settling In Services Cultural Adaptation Referral Services

12

Post-Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

New Military Spouse Orientation Support Groups Local Culture Workshops English as a Second Language

Resources Immigration Support &

Citizenship Workshops

13

Multi-Cultural Assistance

13th Annual Joint Services/Agency/ERC National Relocation Conference

Starting from scratch New to the GS or contact

system Veteran to Civilian

Service Care for the caregiver

14

Challenges for New Program Managers

13th Annual Joint Services/Agency/ERC National Relocation Conference 15

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 16

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 17

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 18

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 19

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 20

Workshop Kits

13th Annual Joint Services/Agency/ERC National Relocation Conference

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QUESTIONS