1q15 isg outsourcing index infographic
Post on 18-Jul-2015
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Outsourcing, coming off
strong 2014, gets off to a
slow start in 1Q
18%1Q15 ACV
Americas ACV4th consecutive quarter with >$2B in ACV
10%1Q15 Contract volume 7%
Business Process Outsourcing2nd consecutive strong quarter counters previous weakness
10%
Asia-Pac
EMEA
AmericasEnergy, Healthcare & Pharma
Fin Serv &Retail
Fin Serv &Energy
industry growthglobal
1Q15 Broader MarketContract Award Trend
$2.1B 27%up
Americas ACV up 10%
1Q15 Domain Growth Leader
1Q15 Regional Growth Leader143 contracts signed
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media.
For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
$1.5B*
13%ACV topsBPO up
*2nd straight quarter
1Q15 one of the slowest first quarters since 2005,
but in line with ISG expectations
Firm anticipated slowdown after strong finish to 2014
and tough comparison with vigorous 1Q14
Get ready for explosion of new technologies
and delivery models; falling prices ahead
Smaller deals (<$30M) �at vs. 1Q14; Larger deals (>$30M) down 25%
To view the full ISG Outsourcing Index results, click here.
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