20140724 crm for small biz on qnap using virtualization station for partners

ZurmoCRM for Small Biz on ZurmoCRM for Small Biz on QNAP Virtualization StationQNAP Virtualization Station

for Partnersfor Partners

ZurmoCRM Authotized Reseller ZurmoCRM Authotized Reseller Amigo ChenAmigo Chen

Business Model

CR

KP CSVP

KA

CHKR

C$ R$

CS - Customer Segments

Do you have customer like this?● B2B● Value customer data and log● Improve sales management● Improve sales forecast accuracy

VP - Value Propositions

Business administration + IT● One stop solution● Training, consulting, and technical support● Upgradable to paid version● Business-class hardware

CH - Channels

Are you our channel partner?● System integrator● NAS reseller

KA - Key Activities

How to sell?● Promote and visit on business● Setup and configuration● Training● Consulting and technical support

KR - Key Resources

What do you need?● Sales team● Field engineer● CRM consultant● Promote and support documents● Virtualization solution

KP - Key Partners

Who is your partner?● ZurmoCRM reseller● CRM consultant● QNAP customer service team

R$ - Revenue Streams

Show me the money!● Setup and configuration service● Training by head count● Consulting and technical support service● Reselling QNAP and hard drive

C$ - Cost Structure

Who take my money?● Field engineer● Contract CRM consultant● Contract technical support service● QNAP hard drive procurement

CR - Customer Relationships

How to maintain relationship?● Single contact window● Self-service

ZurmoCRM on QNAP

VirtualizationStation

Cooperation

● ZurmoCRM VM to simplify installation● Private environment for less conflict and

lower support cost● Configurable environment for more

flexibility and better optimization● Best with QNAP Virtualization Station

Dashboard

Report with Drill Down

KanBang Board

Gamification

Administration

Customizable Porlet Layout

Custom Field

Groups and Policies

Multi-Languages

Roles and Sharing

Individual User Profiles

Web Capture Form

Build-in Workflow Engine

Future

● Integrate with More VoIP● Simplify setup and configuration● More optimization● Continue to update VM

Q&A and Profile

● CRM Consulting http://amigocrmservice.strikingly.com

● Mobile: 0921-991-923● Facebook Page: 現代行銷業務觀點● Blog: http://amigocrmnotes.wordpress.com

● Profile: http://www.linkedin.com/in/amigochen