5 critical attributes for special librarians to evolve and stay relevant - kate arnold, 2014...

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Do you worry about customers bypassing the library and its staff in your organization? Is the trend increasing? What can you do about it? Between Google circumventing in-depth research, dealing with budget constraints, understanding the changes driving customer behavior, and other challenges, librarians are facing a new world in which they must be adaptive. This special webinar is titled “5 Critical Attributes for Special Librarians to Evolve and Stay Relevant.” It will feature findings from a study co-authored by the Financial Times and SLA (Special Libraries Association), of which Kate Arnold was a chief participant. Drawing from discoveries of this study, her experience as SLA President in 2014, and many years as a professional in special libraries, the event will focus on 5 essential attributes responsive special librarians are making in an ever-changing landscape. This is a unique opportunity to get the nuts and bolts of the changes and adaptability needed to stay relevant—from industry thought-leader and knowledge professional, Kate Arnold.

TRANSCRIPT

5 Critical Attributes for Special Librarians to Evolve and Stay Relevantby Kate Arnold

A Free Webinar from

James BassHost

• Intros (2 min)

• 5 Critical Attributes for Special Librarians to Evolve and Stay Relevant(30 min)

• Q&A

AGENDA:

Kate Arnold2014 SLA President

The information profession has got to evolve; but how?

Kate Arnold

SLA President 2014

katearnold64@yahoo.co.uk

EOS webinar 14 August 2014

Source: http://bit.ly/1tdmmwF

Old to new skills

From

Waitresses

Transactional

Clerks

I have it

Source: Nora Paul 1999 Leadership for News Librarians course, Maastricht, Netherlands

To

Tour guides

Transformational

Coaches

I know who has it

Old to new skills

Old

Gatekeeper

Online searcher

Custodian of collections

Service provider

Information gatherer

Library process

Inward looking

Source: Lesley Robinson Consultancy Services Ltd (www.lesleyrobinson.co.uk)

New

Collaborator

Trainer

Facilitator

Information advisors

Problem solver

Business process

Networker

Old to new skills

From technical experts …

Technical experts

Inward looking & reactive

Gathering

Provide information to others

Work in a silo

Unclear metrics

Only work within comfort zone

Source: FT/SLA survey 2013

To decision enablers …

Multi-skilled

Outward looking & proactive

Distilling & validating

Coach others to self-serve

Integrated within organisation

Clear metrics linked to strategy

Happy to work outside comfort zone

IFLA Future Trends

Providers and users views

‘The evolving value of information management and the five essential attributes of the modern information professional’

www.ft.com/sla

Top 5 cited challenges

Knowledge providers • Everything is on the

internet• Demonstrating value• Budget/financial

constraints• Cost of access to info• Lack of understanding of

colleagues/other depts

Executives

• Information overload• Filtering/sifting through

information found• Relevancy of information• Up to date/most recent

information• Speed & timeliness of

information

Attributes

• Communicate your value

• Understand the drivers

• Manage the process

• Keep up your technical skills

• Provide decision-ready information

Source: http://bit.ly/1gK5Ajs

Source: http://bit.ly/1td36zb

Source: http://bit.ly/QqTeCA

Source: http://bit.ly/1i89mPE Source: http://bit.ly/1i89mPE

Source: http://bit.ly/Qg0m58

SLA’s Competencies

2003

• Managing information organisations

• Managing information resources

• Managing information services

• Applying information tools & technologies

2014

• Creating & maintaining collaborative relationships

• Managing information services & resources

• Understanding & applying information tools & technologies

CILIP Professional Knowledge and Skills Base

Sourceshttp://trends.ifla.org (IFLA’s Future Trends Report)

www.ft.com/sla (register to download FT/SLA survey)

http://www.linexsystems.com/blog/item/sla-ft-report-summary (Sara Batts’ take on 12 tasks from FT/SLA survey)

http://www.sla.org/slatalk-roundup-proving-value-information-services/ (Storify of #slatalk on FT/SLA survey 4/3/14)

http://www.cilip.org.uk/cilip/jobs-and-careers/professional-knowledge-and-skills-base (CILIP PKSB)

http://bit.ly/1irXc8D

Katearnold64@yahoo.co.uk @katefromuk

Kate ArnoldKatearnold64@yahoo.co.uk

James BassJbass@eosintl.com

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