69,000 consultants use an enterprise social network to overcome market challenges

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Presented By:

Kathleen GalvinDirector, CGI Technologies & Solutions Inc.

GLOBAL INTEGRATION, VIRTUAL COLLABORATION

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Setting the stage

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Creating a virtual family photo

“Be Here Now,” New York Times, June 3, 2012Photographer John Clang

Stage 1: Exploring Welcoming Ad hoc orienteering Grassroots communities Building rapport Exposure and learning

Relatively low commitment

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Leveraging tibbr conversations

Profiles People directory Search Publications

Subjects Newsletters Blog entries Ad hoc artifacts and

examples

Posts Q&A Contacts and introductions Direction and pointers

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24 member-initiated agile “subjects” Q&A and consultation across:

Technologies (e.g., Continuous Integration, Outsystems, ATG eCommerce) Enterprise topics (e.g., Enterprise Governance, Enterprise IS Architecture) Methodologies (e.g., CMMI, Agile Methods, Business Process Management) Practices (e.g., Dev Ops, Scrum, Kanban)

Sharing information across business units/geographies Best practices, tools/templates, niche talent, follow-the-sun resourcing, rapid scale Sharing agile-experienced talent (including member loans and relocation)

Joint participation in certification, training, and partnerships e.g., Scrum Master, Product Owner, Agile Certified Professional Member professional development and mentoring

Building a virtual global community

… 1220 Followers 364 Links 314 Files

Agile example

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Creating a virtual family photo

“Be Here Now,” New York Times, June 3, 2012Photographer John Clang

Stage 2: Adoption Identifying, gathering Engaging Sharing Organizing Synthesizing Adding value

Agreeing to use the platform

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Rapidly compiling a global picture

Agile Practices

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Creating a virtual family photo

“Be Here Now,” New York Times, June 3, 2012Photographer John Clang

Stage 3: Collaboration

Community leadership Structure Shared content Quality controls Thought leadership Global pursuits

Exploiting global capabilities

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Leveraging CynerGI Conversations

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Building members’ network literacy

Source: NPR “Marketplace” May 22, 2012 “Are you ‘network literate’?” Ben Casnocha

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