a good plan b-solid contingency planning in any destination webinar

Post on 15-Jan-2015

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The only thing constant is change! From traffic jams to power outages, natural disasters and even political disagreements, life has a way of throwing us all curve balls. In today’s unpredictable world, meeting planners must be prepared in order to execute a successful event. Event organizers need to be able to separate fact from fiction and determine how unexpected incidents will impact their meetings and attendees. Additionally, they have to identify ways to distribute accurate and timely information to all impacted individuals. By pairing the expertise and problem solving skills of the Convention and Visitors Bureau and their community stakeholders, with the right technology solutions, planners will be ready to tackle any roadblock in any destination. Join DMAI, Cvent and destination experts for a complimentary, educational webinar and learn how to execute a successful event under any circumstances. *Find out how to anticipate and proactively plan for unexpected situations *Hear how CVBs have worked with planners and their communities to tackle past emergencies *Learn the benefits of working with CVBs as your on the ground liaisons in times of crisis *Discover how implementing the right technology can provide essential emergency support *Be able to create and apply the best plan B strategy for your upcoming events

TRANSCRIPT

A Good Plan B: Solid Contingency

Planning in Any Destination

2

Caroline Gordon Marketing Manager,

Cvent, Inc.

Today’s Panelists

Mike Carrier, President and CEO,

Oklahoma City CVB

Beth Stehley VP Convention Sales and Convention Services,

Greater Boston CVB

3

Agenda

The Benefits of Working with CVBs on

Crisis Management

Introduction

Questions and Answers

The Role of Technology in Risk Management

5 Tips for Creating and Applying the Best

Plan B Strategy for Your Next Event

Plan B Success Stories from the Ultimate

Problem Solvers

The Benefits of Working with CVBs on Crisis Management

5

Avoiding the Avoidable

Create contingency plans

Understand the impact of destination

events and occupancy over the dates

of your meeting.

Manage attrition and rooms around

the block

Uncover destination opportunities

CVBs can help planners…

6

Coping with Real Crisis

Connect with the right city and

government officials

Receive first hand information vs.

only media reports

Provide accurate updates to your

attendees

Assist with change of location or

date if necessary

CVBs can help planners…

The Importance of Implementing

the Right Technology for

Emergency Support

Caroline Gordon Marketing Manager,

Cvent, Inc.

8

It’s Possible

9

Mobile App to the Rescue

Send push notifications to

update attendees in real-time

Replace signage with

interactive maps

Easily upload conference or

event collateral

Recognize sponsors with

advertisements within the app

10

The Power of An Event Management Platform

11

Access Event Information Anywhere

12

Easily update event agendas or websites

13

Efficiently communicate with attendees

14

Manage room block inventory

Aggregate hotel/flight requests at time

of registration

Provide report access or automatic email alerts

to hotel or travel manager/agency

Integrate with:

Manage Your Attendees’ Travel Details

15

Check in attendees for the event or any individual session

Search or scan QR code

Fully functional online and offline

Keep Track of Your Attendees On-Site

16

Technology is your

communication companion

in any circumstance in any

destination!

How to Connect with CVBs using empowerMINT

18

Planners – Destinations – Experts

How to Source to CVBs through

DMAI’s empowerMINT.com

19

Search & Compare

How to Source to CVBs through

DMAI’s empowerMINT.com

20

Quickly Connect with An Expert

21

Quickly Connect with An Expert

How to Connect with CVBs using Cvent

Caroline Gordon Marketing Manager,

Cvent, Inc.

23

How to Source to CVBs through the Cvent Supplier Network

Include the Destination Experts

24

Include the Destination Experts

25

Include the Destination Experts

26

Rely on Industry Resources to do Your Research

From the Supplier Network, planners can view “Meeting Destinations”

27

CVB Copy Feature

When sending an RFP to a particular metro area

or destination, the planner will be asked if they

would like to copy a local destination expert.

If the planner selects the CVB, it will be added to

the RFP and any future notifications.

Include the Destination Experts

28

CVB Promise and Value To Planners

We are the best first point of contact

to help planners FIND the right fit

for any size meeting.

Comprehensive View of the

Destination

Local Expertise

Extensive In-Market Relationships

FREE to YOU!

Thank You for Participating in

Today’s Webinar!

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