abandon agile
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From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
ABANDONING AGILE, LEAVING LEAN,DESIGNING BETTER EXPERIENCESbyAustin Govellawww.thinkingandmaking.com@austingovella
Slides available on slideshare: http://www.slideshare.net/austingove"a/abandon-agileHashtag: #newux
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
SHARE • TRUST • BELIEVE • QUESTION
Introductions
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
INTRODUCTIONS
SHARE
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
MIND GAMES
WHAT’S THE COOLEST THING ABOUT WHERE
YOU WORK?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
INTRODUCTIONS
Hi. I’m Austin Govella, an Experience Design Manager at Avanade where we’re re-inventing how enterprises collaborate.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
INTRODUCTIONS
Hi. I’m { Name } , an { Title, Role, or Whatever } at { Company } where we’re { the coolest thing about where you work }.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
INTRODUCTIONS
TRUST
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
MIND GAMES
THE CUSTOMER IS ALWAYS RIGHT.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
Section Title
• Designers don’t really design anything. Organizations design everything.
• Instead of changing what you do, change how you do it.
MANIFESTO
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
Section Title
Don’t look for the next opportunity.
The one you have in hand is the opportunity.
— Paul Arden
INSPIRATION
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
BUILDING CERTAINTY
Agile
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
Section Title
• Individuals and interactions over processes and tools.
• Working software over comprehensive documentation.
• Customer collaboration over contract negotiation.
• Responding to change over following a plan.
AGILE MANIFESTO
AGILE
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
Section Title
• Real people doing work over models of people doing work.
• Real software over models of software.
• Real collaboration over models of collaboration.
• Real learning over models of learning.
REAL MANIFESTO
AGILE
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
AGILE
• Agile focuses on certainty around what will be built.
• Agile seeks to minimize unnecessary change.
• Agile values the build over everything else. The build represents certainty.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
AGILE
• Agile pursues velocity through the review, plan, build loop.
• Agile relies on the plan to create build.
• Agile velocity through the loop reduces the risk you build the wrong thing.
AGILE PROCESS
REVIEW
PLAN
BUILD
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
AGILE
Agile is obsessed with the question: Is this what you wanted?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
LEARNING CERTAINTY
Lean
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
LEAN
• Lean focuses on certainty around learning what is most valuable.
• Lean seeks to maximize necessary change.
• Lean values learning over everything else. Learning represents certainty.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
LEAN
• Lean pursues velocity through the build, measure, learn loop.
• Lean relies on what was measured in order to learn.
• Lean velocity through the loop increases the risk you build the right thing.
LEAN PROCESS
BUILD
MEASURE
LEARN
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
LEAN
Lean is obsessed with the question: Is this the most valuable thing?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
MEASURING CERTAINTY
Design
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
DESIGN
• Design is focused on identifying uncertainty.
• Design seeks to identify change.
• Design values measuring over everything else. Measuring represents certainty.
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
DESIGN
• Design pursues velocity through the think, make, check loop.
• Design relies on what was made to measure.
• Design velocity increases the risk you measure the right thing.
DESIGN PROCESS
THING
MAKE
CHECK
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
DESIGN
Design is obsessed with the question: Is this what we thought it was?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
DESIGNING CERTAINTY
Unified Process
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
AGILE LEAN DESIGN
PLAN LEARN THINK
BUILD BUILD MAKE
REVIEW MEASURE CHECK
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
UNIFYING THE DESIGN PROCESS MODEL
Plan
Build
Review
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
UNIFYING THE DESIGN PROCESS MODEL
Learn
Build
Measure
Plan
Build
Review
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
UNIFYING THE DESIGN PROCESS MODEL
Learn
Measure
Plan
Build
Review
Think
Make
Check
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
But what are we think » make » checking?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
UNIFYING THE DESIGN PROCESS MODEL
DATA
MODELS
ARTIFACTS
Learn
Measure
Plan
Build
Review
Think
Make
Check
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
THE UNIFIED PROCESS MODEL
DATA
MODELS
ARTIFACTS
Learn
Measure
Plan
Build
Review
Think
Make
Check
LEA
N
AGILE
DESIGN
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
The Wrong Questions:
Agile is obsessed with the question:Is this what you wanted?
Lean is obsessed with the question: Is this the most valuable thing?
Design is obsessed with the question: Is this what we thought it was?
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
The Right Questions:
How do we create
How do we
DataModelsArtifacts
ThinkMakeCheck
}
}
Deliverables
Activities
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
The Key Issues:THE MODEL
What do we need to model?
What kind of model will work best?
THE FIDELITY
How faithful should it be? (visual and functional fidelity)
THE ANNOTATION
What does the audience need to know?
THE AUDIENCE
Who are we sharing with?
When are we communicating with them?
Where are they?
THE ITERATIONHow fast can we go through the loop? (velocity)
How fast should we go through the loop? (next batch size)
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
How it plays out:
From “Abandoning Agile, Leaving Lean, and Designing Better Experiences” by Austin Govella, Oct 11, 2012
UNIFIED PROCESS
THE UNIFIED PROCESS MODEL
DATA
MODELS
ARTIFACTS
Learn
Measure
Plan
Build
Review
Think
Make
Check
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