about.callbox.2010 (2 no-vid)
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Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
CALLBOX SALES AND MARKETING SOLUTIONS
for medium-sized and large enterprisesthrough
Direct MarketingDirect Marketing Web MarketingWeb Marketing
Database ServicesDatabase Services Sales Force ManagementSales Force Management
Copyright © 2010 Callbox. All rights reserved.
AWARDS & ACCREDITATION
Copyright © 2010 Callbox. All rights reserved.
AWARDS & ACCREDITATION
Top Outsourcer Awards (Contact Center World)
•Top Outsourcer of the Year
•1st in Percentage Growth of Sales Revenue
•2nd in Number of Business-to-Business Agents
Copyright © 2010 Callbox. All rights reserved.
OUR SERVICES
Copyright © 2010 Callbox. All rights reserved.
Search Engine Optimization (SEO)Web Design
Appointment Setting / Lead GenerationDatabase ProfilingEvent TelemarketingTelephone Survey
CREATE sales opportunitiesWith
TELEMARKETINGTELEMARKETING
Our Services
CAPTURE more leads onlineWith
WEB MARKETINGWEB MARKETING
Targeted Call lists(Over 20 Million Decision Makers)
CONTACT decision makersWith
SALES LISTSSALES LISTS
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by Country
Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by SIC Category
AGRICULTURE, FORESTRY AND FISHING
MINING
CONSTRUCTION
MANUFACTURING
TRANSPORTATION, COMMUNICATIONS,
ELECTRIC, GAS AND SANITARY SERVICES
WHOLESALE TRADE
RETAIL TRADE
FINANCE, INSURANCE, AND REAL ESTATE
SERVICES
PUBLIC ADMINISTRATION
NOT ELSEWHERE CLASSIFIED
3.39%
3.15%
7.93%
6.07%
6.31%
9.14%
18.95%
11.43%
28.34%
3.27%
2.01%Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by Annual Sales Range
Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by Country – APAC Region
Over 1 Million Records
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by SIC Category – APAC Region
Over 1 Million Records
1.04%
7.64%
13.07%
4.66%
15.00%
11.82%
9.99%
34.48%
0.57%
0.15%
1.57%
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by Annual Sales Range – APAC Region
Over 1 Million Records
Copyright © 2010 Callbox. All rights reserved.
Our Database Management Services
Database Verification
Data Cleansing/Scrubbing
Data Capture
Customer Profiling
Call List Development
Copyright © 2010 Callbox. All rights reserved.
PipelineCRM ©
Copyright © 2010 Callbox. All rights reserved.
• Real time reporting
• Private log-ins for each sales professional
• Event calendar
• Searchable contact history
• Managers can drill down to view any sales
professional dashboard and regional real time
campaign results
• Flexible results for both sales force and managers
• Alarms
• No "vendor lock."
• Export your data at any time for local integration
Copyright © 2010 Callbox. All rights reserved.
Home
Copyright © 2010 Callbox. All rights reserved.
Calendar
Copyright © 2010 Callbox. All rights reserved.
Reports
Copyright © 2010 Callbox. All rights reserved.
Reports
Copyright © 2010 Callbox. All rights reserved.
INDUSTRIES WE SERVE
Copyright © 2010 Callbox. All rights reserved.
Industries We Serve
Software Products
IT Products & Services
Advertising Services
Promotional Products
Telecommunications
Financial Services
Merchant Services
Commercial Cleaning
Tax and Accounting
Consulting & Training
Medical Products & Services
Copyright © 2010 Callbox. All rights reserved.
MAJOR CLIENTS
Copyright © 2010 Callbox. All rights reserved.
Major Clients
Over 6,000 companies served around the world
Copyright © 2010 Callbox. All rights reserved.
THE LEAD GENERATION CAMPAIGN
Copyright © 2010 Callbox. All rights reserved.
The Lead Generation Campaign
Kick-Off MeetingWithin a Week of Award
Call Script DevelopmentDay after Kick-off
Product TrainingDay after Script Approval
Release of Database
Within 3 Daysof Kick-Off
Start ofCalling Campaign
Within 7 Days of Database Approval
Weekly CampaignReporting
PipelineCRM, CampaignStatusEnd-of-Month
Campaign SummaryReportingWithin 3 Days
Notice ofAward of Contract
Calling can begin within 2 weeks.
Copyright © 2010 Callbox. All rights reserved.
THE CALL CAMPAIGN FLOW
Copyright © 2010 Callbox. All rights reserved.
The Call Campaign
Flow
Lead Identification / Appointment SettingAgent reviews Client's
calendar prior to setting appointments.
Lead QualificationQuality Analyst listens to
call recording.
Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.
START of Call Campaign
Send to Quality AnalystAgent tags success calls as
“For Lead Qualification" in the PipelineCRM.
Lead RegistrationLeads/appointments
approved by the QA appear in the PipelineCRM and on the
Client’s calendar.
Email Delivery/Web Pick-upPipelineCRM sends notification
email to the Client. Client follows email link to view qualified leads
and appointments scheduled.
Copyright © 2010 Callbox. All rights reserved.
Contact UsUSA +1 888.810.7464UK +44 203.002.5986Australia +61 2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60 3.4264.6400Hong Kong +852 3175.0985
info@callboxinc.comsales@callboxinc.com
www.CallboxInc.com
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