admin tools for unified communications part 2

Administration Tools for UC or UC Service Management

Christopher May

VOSS Solutions

2

Traditional Administration ModelCurrent Environment:•Many separate systems to manage•Certified engineers needed to perform basic changes•Growing number of systems•Each system has to be learnt•No partitioning•Ticketing system needed•Not real-time•Costly to maintain•No business focus

Current Environment:•Many separate systems to manage•Certified engineers needed to perform basic changes•Growing number of systems•Each system has to be learnt•No partitioning•Ticketing system needed•Not real-time•Costly to maintain•No business focus

3

Administration Benefits

Standardized UC & network configuration

Central view of your business (reporting)

Refocus engineers to strategic wins

Local, delegated administration

Resource & inventory management

Rapid bulk migration capabilities

End-User Self-care Portal

UC AdminTools

4

Architecture Benefits

• Company-wide dial plan (multi-country) management• Legacy PBX site inter-working• Central trunking (SIP) Local gateway (SRST) management• Least cost routing for distributed networks

Class 4 Switch

UC AdminTools

5

UC Management

Unified Presence

Conferencing

Video Advantage

Mobile Communicator

Unified Messaging OCS 2007

SaaS Cloud

UC AdminTools

6

Integrated Lifecycle Management