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Earnings Call 2Q20

UNIVERSE

2

Americanas Universe...

UNIQUE Integrated Business Platforms Enhancing Each Other

FLEXIBLE Proven ability to Adapt Fast

RESILIENT Client Base in Constant Evolution

3

Essential Goods

Agile assortment shift and launch of

Americanas Mercado

Local Marketplace

Local commerce digitalization, allowing deliveries from the closest

store in two hours

Ame

Encouraging contactless payments and consolidating

as our one stop app

...Reinforced its Essential Character

4

Largest pick-up points network Brasil

2 hour delivery

1 hour pick-up

Infinite Shelf

Stores 100% integrated to the

marketplace

+ +

+ Na Sua Casa (WhatsApp)

+

...Expanded O20 initiatives

405,6

920,0

2T19 2T20

+126,8%

Tudo. A Toda Hora.

Em Qualquer Lugar.

5

Ticket Increase Transactions Decrease

46.7%

20.7%

32.6%

2Q19 GMV O2O Growth

27.7%

28.1%

44.2%

GMV 2T20

24.8%

...Accelerating Growth

Temporary stores closures Traffic decrease in stores

O2O GMV growth Increased participation of O2O in GMV

Strategic shift in assortment mix Higher penetration of online sales

Total GMV Americanas Universe

Physical Platform Digital Platform (3P) Digital Platform (1P)

6

SAME STORE SALES

(STREET FACING STORES)

+5.8%

STORE PRODUCTIVITY

(SALES PER SQUAREMETER)

+26.3%

EBITDA MARGIN (PHYSICAL PLATFORM - %NR)

25.2% (+0.7 pp)

ONLINE GMV GROWTH

+72.2%

EBITDA MARGIN (DIGITAL PLATFORM - %NR)

7.6% (+0.1 pp)

Growth.

Profitability.

Cash Flow.

...With Strong Performance Across All Platforms

NEW SELLERS

+14,400

7

...Fulfilling a Growing Customer Base

38.1

2Q19

34.9

2Q20 4Q19

43.0

million

+8.1 +30 million app downloads in the 1H20

+2 billion visits in the 1H20

+500 million unit items sold in the 1H20

+135 million transactions in the 1H20

+6 million clients with more than one touch point

8

…With Excellent Service Levels

8

recognizing excellence in customer service

ALL OF OUR BRANDS

RA 1000 certified

8.7 Reached score

in ReclameAqui

8.6 1P

7.9 3P

Reached score

in ReclameAqui

8.9 in ReclameAqui

vs. 7,4 peers average¹

PHYSICAL PLATFORM DIGITAL PLATFORM AME

¹ Average of 12 selected competitors of physical retail in the segments of Home Appliances, Food and Apparel ² Average of 3 mains e-commerce competitors ³ Average of 6 selected fintechs in the segment of mobile payments

vs. 7.0 peers average²

Reached score

vs. 7.5 peers average³

9

-5.481

-3.781

4.119

Net Debt in 06/30/2020

Net Debt in 06/30/2019

B2W’s Capital

Increase (2019)

925

Cash Generation

775

7.900

Follow-on Net Cash in 06/30/2020 (proforma)

...Solid Cash Generation

Cash Generation* (LTM) R$ million

-2.535,10

-250,20

172,40

775,20

2Q17 2Q20 2Q18 2Q19

Net Debt R$ million

+3.3 Bi

+9.6 Bi

775

4,119

-250

172

-2,535

-5,481

-3,781

7,900

* Cash generation measured by the net debt variation excluding capital increases

10

R$ 5,7 million in PPE

transport services

from China

The Americanas Universe Crisis Committee enabled + R$ 62 MM in donations to Social Causes

R$ 5 million for the field

hospital construction

In Rio de Janeiro

...and Strong Social Responsability

+300 thousand kits

donated to hundred of

nursing homes across Brazil

11

CLIENT

... With one goal

Be even more relevant in the day-to-day life of the clients

12

Q&A

14h – 19h

The biggest retail and technology event of the year. An experience that will transform business and people.

28 AUGUST

14

Investor Relations investidores@lasa.com.br

Everything. Anytime. Anywhere.

14

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