arsonists or firefighters? affectiveness in agile software development

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Arsonists or Firefighters? Affectiveness in Agile

Software DevelopmentMarco Ortu

Giuseppe DestefanisSteve CounsellStephen SwiftRoberto Tonelli

Michele Marchesi

@GiuseppeDes

giuseppe.destefanis@brunel.ac.uk

Software Development: Do Good Manners Matter?

Software developers are humans!

Politeness is linked with

higher productivity

Issue report

2nd comment

1st comment

5th comment

4th comment

3rd comment

Do developers change behaviour in the context of impolite/negative comments?

What is the probability of shifting from comments holding positive emotions to comments holding negative emotion?

Issue report

2nd comment

1st comment

5th comment

4th comment

3rd comment

Polite

Neutral

Impolite

Impolite

Polite

[P,N,I,I,P]Repeat for

all the issues in the corpus

More than 500K comments

Polite Neutral

Impolite

Polite

Neutral

Impolite

0.07

Positive

Neutral

Negative

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