b2b social media marketing: a successful linkedin inmail strategy

Post on 10-May-2015

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Join Meagen Eisenberg, Vice President of Demand Generation, DocuSign, and Daniel Burstein, Director of Editorial Content, MECLABS, as they walk through how DocuSign took what might have been a pretty standard email effort, and instead of using its email database, it utilized LinkedIn to send a series of sponsored InMails from its webinar speakers.

TRANSCRIPT

B2B Social Media MarketingDocuSign’s targeted LinkedIn InMail strategy creates 3 large pipeline opportunities

We’re sharing on Twitter!#SherpaWebinar

#SherpaWebinar

Additional Resources

B2B Social Media Marketing: DocuSign’s targeted LinkedIn InMail strategy creates 3 large pipeline opportunities

Using LinkedIn for Lead Generation: 6 Lessons

Social Spam: Why you should clean out your LinkedIn and Facebook communities

B2B Lead Generation: 6 social media tactics from 7 experts

Social Media Marketing: Social login or traditional website registration?

#SherpaWebinar

Speakers

Daniel BursteinDirector of Editorial Content

MECLABS

@DanielBurstein

Meagen Eisenberg Vice President of Demand Generation

DocuSign

@meisenberg

Black & White Headshot

#SherpaWebinar

Speaker

Meagen Eisenberg Vice President of Demand Generation

DocuSign

@meisenberg

Meagen has spent over 19 years in high-tech. In 2012, she received the SuperNova Award in Matrix Commerce. In 2011, she received the Marketing Visionary Markie award in the marketing automation field.

She has an MBA from Yale School Of Management, and a Bachelor of Science degree in management information systems and a minor in computer science from Cal Poly – SLO.

#SherpaWebinar

Challenge

Creating a marketing and sales pipeline

Problem Goal

Build a community to draw new leads in and keep them engaged through the pipeline

#SherpaWebinar

Results: Opens and clickthroughs

0 200 400 600 800 1000 1200 1400 1600 1800

Send 3

Send 2

Send 1 1,700 Opens

1,100 Opens

140 CT

100 CT

Both sends had approx. 7,000 recipients

1,547 Opens

50 CT

#SherpaWebinar

Results: Opens and clickthroughs

0 200 400 600 800 1000 1200 1400 1600 1800

Send 3

Send 2

Send 1 1,700 Opens

1,100 Opens

140 CT

100 CT

Both sends had approx. 7,000 recipients

1,547 Opens

50 CT

More than 350 registrants for online community

Three pipeline opportunities

#SherpaWebinar

Targeted Messaging: Redefined

Get through the noise of

the inbox

Profiles remain even

if jobs change

#SherpaWebinar

InMail Drop Campaign Overview

• 1 sponsored message• Every 60 days• 3 message series

#SherpaWebinar

InMail Drop Campaign Overview

1 sponsored message

Every 60 days

3 message series

Drive registrants to landing page for email capture and nurturing

#SherpaWebinar

#SherpaWebinar

Targeted Audience

Geographic Area

Company SizeSpecific Job

Title

#SherpaWebinar

Targeted Audience

U.S. Companies

Over 500 Employees

VP or Director of Sales

#SherpaWebinar

Sponsored InMail

3 Objectives:

1. Attract2. Engage3. Convert

#SherpaWebinar

Sponsored InMail

Video clicked on more than any other call-to-

action

#SherpaWebinar

Sponsored InMail

Personal invite to roundtable

Video clicked on more than any other call-to-

action

#SherpaWebinar

Sponsored InMail

From a peer in the sales industry

Personal invite to roundtable

Video clicked on more than any other call-to-

action

#SherpaWebinar

Sponsored InMailAd for the upcoming

roundtable event mentioned in the

message

From a peer in the sales industry

Personal invite to roundtable

Video clicked on more than any other call-to-

action

#SherpaWebinar

Landing Page

25% of registrants opted for social sign-in

• Make registration easy

• All users coming from LinkedIn

• Use of modern social tools

#SherpaWebinar

Top-of-Funnel Campaign

“Join … as they discuss tools and techniques to make sales reps more efficient and effective.”

#SherpaWebinar

Top-of-Funnel Campaign

“Join…as they discuss tools and techniques to make sales reps more efficient and effective.”

Not product-specific but business pain-point-specific

#SherpaWebinar

Ad Appearing in InMail

Created 3 pipeline opportunities

Over 350 registrants for roundtables

Every registrant was included in the online community

#SherpaWebinar

DocuSign’s LinkedIn Presence: The brand’s group

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DocuSign’s LinkedIn Presence: Third-party groups

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DocuSign’s LinkedIn Presence: Personal InMail

#SherpaWebinar

Bonus: A quick look at a Twitter promotion

#SherpaWebinar

Bonus: A quick look at a Twitter promotion

#SherpaWebinar

Twitter promo results

40,975 Clicks

1,989 leads generated

2 Closed deals

#SherpaWebinar

Top Takeaways

1

2

3

Social channels and targeting can work for B2B marketers

LinkedIn Partner InMail Program is a relatively low-noise channel

LinkedIn is a business-peer network – continue that concept with InMail

4 Incorporate video for higher engagement

#SherpaWebinar

Thank you!

Daniel BursteinDirector of Editorial Content

MECLABS

@DanielBurstein

Meagen Eisenberg Vice President of Demand Generation

DocuSign

@meisenberg

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