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Board MeetingJune 25, 2015
June 25, 2015Board Meeting
Welcome, Remarks, Introductions . . . Mr. Charles Nelson
AgendaJune 25, 2015
• Call to Order• One Call Concepts Update• Marketing Update• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes, March 19, 2015 Board Meeting Minutes & March 30, 2015 Special Board
Meeting Minutes• Review Governing Policies• Discuss Corporation Bylaws• Break• Discuss Update Tickets• Dig Law Advisory Committee Update• PHMSA Study Update• Executive Director’s Report• New Business• Public Forum• Executive Session• Closing Remarks• Adjourn
June 25, 2015Board Meeting
One Call Concepts Update. . . Mr. Jim Holzer & Mrs. Thelma Coleman
June 25, 2015Board Meeting
Marketing Update. . . Mr. Russ Norwood
Consent AgendaMembership Report
1987 - 2015
Corporate & Political Entity Members
10271024
10441020
1023
706639580
88131
208
251
310
346361
394
433
468
522
744
774
800840
861
898911
954
9901032
0
200
400
600
800
1000
1200
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Consent Agenda Top 10 Calls By Parish
May 201549
04
3234
2992
2844
2507
2450
2205
1681 16
44
1510
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
EB
R
Orl
ean
s
Lafa
yett
e
St.
Tam
man
y
Cal
casi
eu
Jeff
erso
n
Cad
do
Livi
ngst
on
Oua
chita
Bos
sier
Consent Agenda Top 10-Nature of Work
May 201567
34
4523
4401
4099 39
94
3203
2081
1692
1689
1440
0
1000
2000
3000
4000
5000
6000
7000
Wat
er
Cab
le
Tele
pho
ne
Ele
ctri
c
Sew
er
Gas
Fenc
e
Ditc
h
Land
scap
e
Roa
d
Consent Agenda # of Calls By Type Of Caller
May 2015
24,3
58
9,70
1 5,63
8
3,56
9
2,11
7
0
5,000
10,000
15,000
20,000
25,000
Con
trac
tor
Mem
ber
Non
-Mem
ber
Hom
eow
ner
Loca
l Gov
't
Consent Agenda Email%
2010/2011/2012/2013/2014/May 2015
70.5
3%
86.4
0%
87.7
0%
88.1
8%
88.6
9%
89.3
8%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
20102011
20122013
20142015
Consent Agenda % I-TIC
2010/2011/2012/2013/2014/May 20156
2.7
6%
64
.40
%
62
.80
%
63
.90
%
67
.83
%
69
.39
%
59.00%
60.00%
61.00%
62.00%
63.00%
64.00%
65.00%
66.00%
67.00%
68.00%
69.00%
70.00%
03/01/2015 THRU 05/31/15
ACCOUNTING/PAYMENT 0
ADMINISTRATIONS 5
COMPLAINT 0
MEMBER SERVICES 0
OPERATIONS 8
SERVICE REQUEST 0
SPAM 0
OTHER 0
TEST 0
TOTAL 13
HELP DESK REPORTJUNE 25, 2015
Consent AgendaMotion to Adopt
• Membership Report• General Manager’s Report• Help Desk Report• Statistics
Financial Report
• Financial Overview . . . Mr. James Martarona & Mr. David Frey
Financial OverviewBudget Versus Actual YTD May 2015
$1,1
13,0
29
$1,3
44,4
71
$1,2
78,7
99
$1,1
60,4
74
$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
$1,400,000
$1,600,000
Income Expense
Budget Actual
Total Budget Actuals (As of May)
Total Income: $2,655,825 $1,160,060.36
Expenses (sub-total): $2,958,600 $1,278,799.09
Depreciation: $50,000 $18,400.00
Total Expenses: $3,008,600 $1,297,199.09
Net Difference: ($352,775) ($137,138.73)
2015 Budget
Louisiana One Call System, Inc.
Louisiana One CallOut To In Ratio
Dec 2007 – May 2015
5.13
5.245.
30
5.23
5.43
5.20
5.38
5.30
5.53
5.00
4.704.804.905.005.105.205.305.405.505.60
2007 2008 2009 2010 2011 2012 2013 2014 2015
Actual Budget
Louisiana One Call Total Current Assets
Dec 2010 – Jun 2015
1,726
,682
2,255
,452
2,089
,206
2,158
,795
2,190
,258
2,181
,6352,2
36,386
2,278
,304
2,280
,243
2,115
,211
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
Dec
10
Dec
11
Dec
12
Dec
13
Dec
14
Jan15
Feb15
Mar
15
Apr1
5
May
15
Accounts ReceivableJan – Dec 2014
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,837 260,055 270,075 196,459 201,987Amount Rec’d 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,837 260,055 270,075 196,459 201,350 % Outstanding 0% 0% 0% 0 % 0% 0% 0% 0% 0% 0% 0% .32%
Accounts ReceivableJan – May 2015
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 219,187 199,884 242,064 232,797 227,907Amount Rec’d 218,425 198,554 241,126 226,882 135,914% Outstanding .35% .67% .39% 2.54% 40.36%
Financial Report
• Estimated Call Volume . . . Mr. David Frey
Louisiana One CallEst vs Act-Incoming
January 2014-May 2015
010,00020,00030,00040,00050,00060,000
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY -4.2% -7.1%-3.2% .2%-4.8% 0.6%-0.4%-3.2%5.4%5.0%1.2%5.0%3.2%-2.2%2.3%-9.4%-7.6%YTD -3.0%
Louisiana One CallEst vs Act-Outgoing
January 2014/May 2015
0
50,000
100,000
150,000
200,000
250,000
300,000
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY .7%-8.5%-4.8%-1.3%-7.2%-1.6%-2.5%-5.4%3.3%-1.57%2.4%1.4%3.2%0.6%4.3%-7.5%-5.7%YTD -0.6%
Louisiana One CallIncoming Call Volume
231,910
224,847220,000
222,000
224,000
226,000
228,000
230,000
232,000
234,000
Incoming
2014 2015
Through May 2015, Incoming Call Volume is -3.05% below 2014
Louisiana One CallOutgoing Call Volume
1,218,745
1,152,4561,100,000
1,120,000
1,140,000
1,160,000
1,180,000
1,200,000
1,220,000
1,240,000
Outgoing
2014 2015
Through May 2015, Outgoing Call Volume is -5.44% below 2014
June 25, 2015Board Meeting
• Adopt Annual Meeting Minutes• Adopt March 19, 2015 Board Meeting Minutes• Adopt March 30, 2015 Special Board Meeting Minutes
June 25, 2015Board Meeting
• Review Board Governing Policy 6400.00 “Equal Employment Opportunity Program”
• Review Board Governing Policy 6402.00 “Succession Plan-Key Personnel”
June 25, 2015Board Meeting
• Discuss Corporation Bylaws… Mr. Charles Nelson
1. Assigned to Mr. Charles Nelson, Mr. Sonny Vidrine, Mr. James Martarona, & Mr. David Frey at January 29th Board Meeting
2. Discussed at March 19, 2015 Board Meeting3. Tabled for further discussion at June 25, 2015 Board Meeting
BREAK
June 25, 2015Board Meeting
• Discuss “Update Tickets”… Mr. Sonny Vidrine
1. Assigned to Best Practices Committee at January 29th Board Meeting2. Discussed at March 19, 2015 Board Meeting3. Instituted May 20154. Request for further discussion at June 25, 2015 Board Meeting
June 25, 2015Board Meeting
• Dig Law Advisory Committee Update…Mr. Emory Belton & Mr. David Frey
June 25, 2015Board Meeting
• PHMSA Study Update… Mr. Emory Belton & Mr. David Frey
Executive Director’s Report• 2015 Fall SOCS Meeting-Sept 15-17/Pinehurst Resort, NC
– Finalize Attendees
• One Call Concepts Technology Meeting-Sept 23-24/San Francisco– Finalize Attendees
• October Board Meeting-Oct 22-Cleco Power/Alexandria• December Board Meeting-Dec 10-11-Royal Sonesta/New Orleans
– Courtesy Check-in Wed, Dec 9th – Dinner @ GW Fins– Check-in Thurs, Dec 10th – Lunch – 1:00 Board Meeting – Dinner @ Arnaud’s– All Day Planning Session Fri, Dec 11th – Dinner @ Brennan’s Steakhouse– Check-out Sat, Dec 12th
• 2016 Spring SOCS Meeting-Feb16-18-Bourbon Orleans/New Orleans– Would like all Board participation
June 25, 2015Board Meeting
• New Business
June 25, 2015Board Meeting
• Public Forum
June 25, 2015Board Meeting
• Executive Session
June 25, 2015Board Meeting
• Closing Remarks . . .Mr. Charles Nelson
June 25, 2015Board Meeting
• Adjourn
Adjourn
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