build your marketing plan part 4 - customer experience map
Post on 12-Jan-2015
13.887 Views
Preview:
DESCRIPTION
This is part 4 of the Build Your Marketing Plan series. In this installment you will learn how to design a remarkable customer experience with "magic spots." You will need our free Customer Experience Map worksheet, found on The Marketing Spot blog: themarketingspot.blogspot.com. You will also find the complete series there in the July 2008 archives.
TRANSCRIPT
+
Preconception
Introduction
Interaction
Flickr photo by ralphbijker
Purchase
Adoption / Expansion / Referral
“This planet is not Sameville! We came here for the contrast.”
Lynn Grabhorn - Author
Flickr photo by sub_lime79
TheMarketingSpot.blogspot.com254-399-8093
top related