building change hardiness

Building Change Hardiness

Pitsel & Associates Ltd.

Character Survey:

Which symbol does not fit with the others?

INTELLIGENT – Strong decision makers

LATERAL THINKERS – Prepared to look at all sides

CREATIVE – Strong imagination, Leaders

Preoccupied with SEX and BOOZE

Change Never Ends

A predisposition that allows an individual to accept the challenges and changes in life with good humour and resilience, which in turn influences behavior that prevents illness.

Change Hardiness

It Ain’t Easy!

Because . . .

The workplace today is stressful – especially for managers

Managers are required today to have a more nurturing style

Sir…I need stroking.

It is also difficult for staff

Too much change too fast can turn people into

Difficult People

Cranky

My greatest fear is that there is no such thing as PMS and this is my real personality.

Confounded

Confused

No one gets too old to learn a new way of being stupid

Some people don’t need management,

they need therapy

Why Change is Hard

1. We feel we are losing something

2. We are afraid that we will appear incompetent

3. We may lose our affiliation to our group

4. The territory appears new, and perhaps even

dangerous

5. We may not be sure of the final destination

AdversityAdversity

Adversity QuotientAdversity QuotientIf success involves struggles and uphill climbing, individuals fall into three categories:

1. ClimbersDedicated to a lifelong ascentNever quite satisfied with where they areContinuously ‘re-inventing’ themselves and their organizationsSelf motivated, disciplinedThrive on challenges

2. CampersMake some progress and stopFind a plateau where there is minimal adversityReceded from learning, excitement, growth, and higher achievementsDo just enough to remain below the radar

3. QuittersSimply refuse to accept challengesIgnore potential to avoid adversityExpend energy avoiding risksLack drive and ambitionDead weight in the organization

ResearchResearch

Cognitive psychology research has found that people respond to problems in consistent patterns that do not change unless the individual takes action to modify the behavior.

Responding to Adversity

People fall into two groups: Pessimists

Optimists

PessimistsPessimistsConsider any adversity to be permanent, all pervading, and deeply personal.

They believe that any crisis will never end, and that it will destroy everything.

They also believe they can’t do anything about it

OptimistsOptimists See adversity and problems as challenges

See problems as temporary, limited, and external to themselves.

Do not internalize issues, and have a ‘This too shall pass’ philosophy.

1. Were bored with life; 2. Found life to be meaningless; 3. Considered change to be threatening;

Characteristics of Those Who Don’t Manage

Characteristics of Those who Don’t

Manage Well4. Believed themselves to be at the mercy of their circumstances; 5. Prepared for the worst; and 6. Considered the status quo to be normal and viewed change as unusual.

Characteristics of those who

Successfully Manage Change

1. They believe that they have an influence on their environment and act consistently with that belief; 2 Consistently consider how to change situations for advantage and never accept events at face value;

Characteristics of those who

Successfully Manage Change

3. Regard change as part of the normal course of events;

4. View change as a helpful path to positive development; and 5. Committed to learning and personal transformation.

4 Critical Characteristics

1. Commitment 2. Control3. Challenge4. Connection.

1. Commitment

Having a purpose to life and involvement in family, work, community, social, friends, religious faith, ourselves, etc., giving us a meaning to our lives

2. Control

How much control we perceive we have over any stressor will influence how difficult the stressor will be for us to cope with.

Locus of Control

Ryerson materials) 43

Locus of Control tells how we explain our successes and failures.

Internal/externalStable/unstable Controllable/uncontrollable

Created for T.E. Wealth by Patricia Pitsel, Ph.D.

Internal vs. External

• External Locus of Control–People luck, weather, chance

• Internal Locus of Control–Feel

responsible for own actions

–Believe you have internal resources

Internal/external

Internal: This happened to me because of what I am, orExternal: This happened to me because of outside events

Stable: This is something that just is—always,

Unstable: This is something that is a fluke.

Stable/Unstable

Controllable: I could have avoided this

Uncontrollable: I could not have avoided this.

Controllable/uncontrollable

How This WorksI failed the exam because the bus

was un- typically late and I came too late to be allowed to write.Internal/external?

externalStable/unstable?

unstableControllable/uncontrollable?

uncontrollable

3. Challenge

Seeing our difficulties as a challenge rather than as a threat and accepting that the only thing in life that is constant, is change

4. Connection.

Creating and maintaining a supportive, caring and encouraging environment goes a long way to enhancing and strengthening personal hardiness.

Strategies

Reframe how you see situations

What do you see?

Plank Check

How Many planks are there?

What Do You See?

What Else Can you Do?

1. View adversity as a challenge rather than a threat. Try your best to grow and learn from whatever happens

2. Let go of things and that you have no control over

For peace of mind, resign as General Manager of the Universe

3. Be grateful for the good things in life

4. Change Your Attitude

Everything can be taken from man but one thing – the last human freedom – to choose one’s attitude

to any given set of circumstances”

Viktor Frankl

No matter what happens, somebody will find a way to take it far too seriously

Everybody in the whole world doesn’t hate you. Some of the smaller countries are neutral.

I use to carry grudges; then one day I realized that while I was carrying a grudge, they were out there dancing.

Buddy Hackett

5. Use Humour

• Relaxes muscles• Reduces blood pressure• Improves breathing• Massages internal

organs• Promotes secretion of

neuropeptides

Difficult Situations

I HAVE ONE NERVE LEFT AND YOU’RE GETTING ON

6. Mental Imagery &Visualization

• Get a comfortable position

• Relax and concentrate on deep breathing

• Let yourself be receptive

Visualization

A conscious thought process directed toward self-improvement

6. Mental Imagery

Involves unconscious thoughts that become conscious in the effort to heal or make whole

“Imagination is more powerful than knowledge”

Einstein

3 Categories of Mental Imagery

1. Tranquil Natural Scenes or images that allow you to relax and use all your senses to experience the scene

2. Behaviour Change or images that allow one to see and feel oneself performing a different, more health-conscious behaviour

Internal Body Images

3. Images or trips inside the body to observe damaged or diseased organs or tissue being healed or repaired.

Guided Mental Imagery

A variation where images are suggested by another person

A particularly useful stress management technique:

Picture yourself near a stream ...

Birds are singing in the crisp, cool, mountain air.

No one knows this secret place.

The soothing sound of a gentle waterfall fills the air with a cascade of serenity.

The water is clear.

You can easily make out the face of the person whose head you're holding under the water ...

There now. Don’t you feel better?

7. Simplify Your Life

8. Ask for Help

9. Get Counselling if Needed

You Don’t have to be sick to get better!

10. Practice Time Management

And Remember . . .

Don’t let what you cannot do interfere with what you can do

.It’s not what you are – it’s what you don’t become that hurts.

HOW TIRED I FEEL…

I UNDERSTOOD SO MUCH TODAY!

Ashleigh Brilliant

building change hardiness

pitsel associates

patricia pitsel

view change

regard change

building change hardiness

people dont

minimal adversity

personal hardiness

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