building trust with client

Presentation on “Building trust with client”

ByK.M. Tanbhir Siddiki

Once In a Party I found a Girl named “Client” who match with my dream.

I fall in love with her at the moment.

MeClient

I fall in love with her at the moment.

MeClient

I fall in love with her at the moment.

MeClient

But client was not convinced!

She said “I preferred to be Alone!”

I Approached Again

I Approached Again

I Approached Again

I am28 years ..Have a good Job..Handsome ..!Sensitive ..

But she wasn’t agree

She replied, “Its Not Enough”

Because I Don’t Trust boys

So the problem..

So I was depressed

He Gave me some tips!

1. Respect her times

As client is a very busy girl so please respect her time .

It means you should try your best to reply her (phone call, Email, SMS, FB Comments)

Even sometimesif she is busy don’t show emotion batter be professional say ok .

Its OK !Take your time

2. Keep your promises

It means promise to finish something for client that you committed to.

Dating…

Dating…• Keep appointment • Promptly get back with any item you

promise & regularly communicate

Dating…• Establish that you are on time & let

her think that you are always thinking about client.

3. Listen to her problems & Relieve her

• It may be very hard to listen all girls problems..

• Listen for won up her problem… • really listen & Relief her. 

• but if you listen very closely for identifying underlying cause you may find ways to make your clients life more easier.

• If even she has not enough money show her alternative way & act as its ok.

Even you fall in same situation some times. In short, “don’t let her get down”

4. Establish a level ground

Ask client frankly what she truly expect

- Don’t try to be smart - You should act honestly & Frankly when interacting.

Establish a Level ground

Sometimes people are too afraid to say the problems they want solution only ..

• So you have to come closer and try to discloser clients Expectation on you

• Ask her Specific Question on what she needs you to do & what she expect you to do

• Get her talk about what problems she consider are important

• Get her to talk about the thing she wants to avoid to talk about.

5. Deliver something unexpected

Client should have more then what she expect

• This add a value to the relationship & which keeps you in clients mind

Doing all these..

Doing all these..

Doing all these..

Finally …

Finally …Me

Client

Finally …Me

Client

Finally …Me

Client

Finally …Me

Client

Finally …Me

Client

That was my story ..• So if we make a summery we found 5 ways to build

trust & relationship with Clients

1. Respect her times 2. Keep your promises3. Listen to her problems & Relieve her 4. Establish a level ground5. Deliver something unexpected

There are some factors still can break the trust & Relationship