business process re engineering

By:Harsh GuptaShalender Pratap

BUSINESS PROCESS RE-ENGINEERING

Presentation Outline

• Introduction

• Needs for Re-engineering

• Phases of Re-engineering

• Components of BPR

• Process of Re-engineering

• Summary

What is Business Process Re-engineering

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed.

By: Hammer and Champy

Needs for Re-engineering

New vision and strategy

Change in technology

Shorter Product life Cycle

Strategic business objectives seen unreachable

Realization that competitors will have advantage in cost, speed, flexibility, quality and service

New regulations

Change in needs, demands and preference of customers

Loss of market share

Change in market place

Need to re-evaluate strategic option such as enter into new market or re-define product and services.

Phases of Re-engineering

Position for change

Diagnose existing process

Redesign the process

Transition to new design

Components of BPR

• Strategic/business planning

• Activity modeling

• Data modeling

• Activity based costing

• Economic analysis

Process of Re-engineering

BUSINESS PROCESS

REENGINNERING

Develop vision and objectives

Understand existing process

Identify process for redesign

Identify change levers

Implement the new process

Make new process

operational

Evaluate new process

Ongoing continuous

improvement

Summary• Reengineering is a fundamental rethinking and

redesign of business processes to achieve dramatic improvements

• BPR has emerged from key management traditions such as scientific management and systems thinking

• Don’t assume anything - remember BPR is fundamental rethinking of business processes