business reports 10 (2)
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BUSINESS REPORTS
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A business report may be defined as
an and presentationof , that helps in
and .
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Purpose Informational Analytical Persuasive
Frequency of preparation annual, monthly, weekly and hourly reports
Internal / External
Length, format and complexity Memo report Letter report Manuscript reports
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Prefatory Part Cover page
Frontispiece
Title Page
Letter of Transmittal/ forwarding letter Preface
Acknowledgements
Table of Contents
List of illustrations
Executive Summary or abstract
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Body of the Report
Introduction
Problem Statement, research objectives, scope,background, limitations
Research Methodology Research design, sampling design, data collection
Analysis, Findings Conclusions
Recommendations
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Supplemental Part
Appendix Questionnaires, raw data, complex tables
Bibliography or References
Glossary
Index
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Chitakornkijsil, Pranee, (Fall 2010), InterculturalCommunication Challenges and MultinationalOrganization Communication, Journal ofOrganizational Innovation (online), 3:2, 6-20.
Guffey, Mary Ellen, (2000), Business Communication:Process & Product, South Western, USA.
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Leave one inch margin on top, bottom and right andone & a half inch on left
Use Times New Roman Font, type 12 for content and 14
for main headings Put the headings and subheadings in bold, capitalize
each word (dont use upper case or underline)
Back matter is not paginated
Front matter is paginated with Roman numerals andthe body in Arabic
Use decimal numbering if the content permits
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omponen s nFormal and
Informal ReportsLetter of transmittal
Table of contents
List of figures
Executive summary
Introduction
BodyConclusions
Recommendations
Appendix
Bibliography
Title page
Cover
Generally appear in bothformal and informal reports:
Optional in informal reports:
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Planning the report Draft the SOP Conduct an audience analysis
Identifying the methods of datacollection Primary/secondary
Gathering and organizing dataArriving at a conclusionWriting the report
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Set a date for completion of the report &get started early
Start with an easy section
Write quickly, with the intention ofrewriting
Set aside uninterrupted writing time
Review and rewrite where necessary State facts in an objective manner
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Provide expert opinions
Use documentation Footnotes
Use concrete nouns
Avoid pronouns referring to the writeror reader
Use tenses correctly
Use transition sentences Define key terms carefully
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