challenges and opportunities of tomorrow patrick hereng chief information officer - total
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DSIT
Challenges and opportunities of tomorrow
Patrick HERENG Chief Information Officer - Total
Drillng WITSML Public Seminar and Exhibition Paris 16th of may 2007
2 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Agenda
• Total at a glance
• Total Information System targets
• What are the challenges and opportunities of tomorrow ? Technology challenges Business Processes challenges Human Ressources challenges
• Conclusion
3 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Agenda
• Total at a glance
• Total Information System targets
• What are the challenges and opportunities of tomorrow ? Technology challenges Business Processes challenges Human Ressources challenges
• Conclusion
4 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Total at a glance
• Total is a multinational energy company committed to leveraging innovation and initiative to
provide a sustainable response to humankind’s energy requirements.
• In addition to conducting our business according to the highest standards of professional
behaviour, we maintain an ongoing commitment to transparency, dialogue and respect for
others.
• We are strategically dedicated to meeting the challenges faced by all our businesses when
developing natural resources, protecting the environment, integrating our operations into
host country cultures, and dialoguing with civil society.
5 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
• Upstream
Oil and gas exploration & production, one of the top five international oil companies
Production: 2.5 million barrels of oil equivalent (boe) per day
Proved reserves: 11.1 billion boe
Gas & Power, coal and other energies:
An industry pioneer
Interests in five of the world’s largest liquefaction plants, accounting for around 40% of global LNG production capacity
Total at a glance
A global oil and gas companyFourth-ranked international oil major*
A leader in each of its businesses
* By market capitalization at December 31, 2006
6 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Total at a glance
• Downstream
Trading & Shipping: a leading global operator
Refining & Marketing: No. 1 in Western Europe and Africa
Interests in 27 refineriesRefining capacity: 2.7 million barrels per dayThroughput: 2.4 million barrels per dayVolumes sold: 3.9 million barrels per dayNetwork: nearly 17,000 service stations*
• Chemicals: A world-class integrated producer
7 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Agenda
• Total at a glance
• Total Information System targets
• What are the challenges and opportunities of tomorrow ? Technology challenges Business Processes challenges Human Ressources challenges
• Conclusion
8 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Total Information System targets
Contribute to Business Strategy and Growth Satisfy increasing needs of reactivity and agility Satisfy increasing needs of mobility and nomadism Support Business Units development in new areas : field monitoring, CRM, e-Marketing, M-
Payment, …)
Contribute to Business Strategy and Growth Satisfy increasing needs of reactivity and agility Satisfy increasing needs of mobility and nomadism Support Business Units development in new areas : field monitoring, CRM, e-Marketing, M-
Payment, …)
Foresee the new risks and secure company information assets from internal & external threats
Survey proactively the threats evolution ( virus, hackers, intelligence economy ) Address the challenge of being more open and more secure Bring scalability, easiness, & fluidity in all the exchange and communication with third-parties
( Providers, suppliers, clients, partners)
Foresee the new risks and secure company information assets from internal & external threats
Survey proactively the threats evolution ( virus, hackers, intelligence economy ) Address the challenge of being more open and more secure Bring scalability, easiness, & fluidity in all the exchange and communication with third-parties
( Providers, suppliers, clients, partners)
Pursue global IT cost reduction while increasing performance Make use of technological mutation as well as new usage of existing technologies : Web 2.0,
Convergence (IT/Telco/Media), Web Services, SOA, Take benefit of business models changes within the industry : Licensing vs Web Services, Oil&Gas
standardisation effort Take benefit of IT Market changes with emerging countries like India and China
Pursue global IT cost reduction while increasing performance Make use of technological mutation as well as new usage of existing technologies : Web 2.0,
Convergence (IT/Telco/Media), Web Services, SOA, Take benefit of business models changes within the industry : Licensing vs Web Services, Oil&Gas
standardisation effort Take benefit of IT Market changes with emerging countries like India and China
9 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Agenda
• Total at a glance
• Total Information System targets
• What are the challenges and opportunities of tomorrow ? Technology challenges Business Processes challenges Human Ressources challenges
• Q&A
10 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
What are the challenges and opportunities of tomorrow ?
Business
Human RessourcesHuman Ressources
TechnologiesTechnologies ProcessesProcesses
11 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
We will soon enter a new era of Information & Telecommunication Services
0%
1%
2%
3%
4%
5%
6%
Mainframecomputing
Innovationand
growth
Refinementand
digestion
Personalcomputing
Innovationand
growth
Refinementand
digestion
Networkedcomputing –enterprise
applicationsand the Internet
Innovationand
growth
Refinementand
digestion
1959-1970 1970-1976 1976-1985 1985-1992 1992-2000 2000-2008
Annual change in IT investment to GDP ratio (CAGR)11.1% 0.6% 8.4% 1% 6.6% -2.9%
Sources: US Department of Commerce; Forrester Research
IT in
vest
men
t to
GD
P r
atio
Ubiquitouscomputing
2008-2016
5.4%
Innovationand
growth
Internet 1ère génération
Internet 2ème génération
An increase of Information & Communication Technologies investment is expected for the period 2008-2010
An increase of Information & Communication Technologies investment is expected for the period 2008-2010
Software
Computer equipment
Communication equipment
12 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16-
Moore’s law is still true with multi-core architectures
The resulting computing power opens opportunities in the
field of modelisation and simulation
Main trends :
More power in less space
Ubiquitous network
Anticipate Information &Communication Technologies opportunities: get the benefit from it (1/3)
Key Concepts
ADSL, Broadband networks, GPRS, 3G, WIFI and soon 4G,
WIMAX,… allowed huge development of telecom market
and brings network virtually anywhere
Multimedia unforeseen new applications developped very
fast on that ground.
13 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Communicating objects
Ubiquitous computingDesktop computer, Personal Computer, « Internet Café »,
PDA, Smartphone, interactive self-service kiosk build upon
Ubiquitous network
Information and services, either private or professional,
become available anytime / anywhere
More and more objects are directly linked to the ubiquitous
network and « brought to life » !
Main trends : Key Concepts
Anticipate Information &Communication Technologies opportunities: get the benefit from it (2/3)
14 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Web 2.0 unexpected growth
Extended digital enterprise
Increased IS/IT security needs
Web 2.0 brings collaboration to the web at a completely
unexpected pace.
Business is more and more real-time.
B2B and B2C have set the ground for a more complete
digital business world.
Pro-active hackers bring new threats on the digital
business
ICT security models have to be permanently redefined.
Main trends : Key Concepts
Anticipate Information &Communication Technologies opportunities: get the benefit from it (3/3)
15 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
What are the challenges and opportunities of tomorrow ?
Business
Human RessourcesHuman Ressources
TechnologiesTechnologies ProcessesProcesses
16 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
E&P Business Process Management challenges & opportunities
• They call for : Workflow management Semantic equivalence of
objects Data Standards Data qualification Data availability Global agreement between
IOCs, NOCs, Vendors,
Regulation Bodies,
Government …
• Today Business challenges are: High resolution seismic Full integration of :
– Seismic, – Reservoir, – Well process, – Field monitoring– …
Full physics simulation Predictive analytics Growing Real-Time data volume …
17 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Data validation
Virtual flow metering
RT Database
Reservoir DataBase
Polyphasic networks simulation in transient mode
Networks simulationand optimization
Wells Optimization
Viusalization
Data Model Repository
Process simulation and
optimization
PROSPER
GAP
OLGA
OFM
Production DataBase
PDMS
Laboratory DataBase
LIMS
HYSYS/PROII
PI Foundation
PI HistorianAnalysis & Alarming
PI ACE
Sharepoint
Real time data flow
Non real time data flow
Business Process Management challenges & opportunities
Data validation
Virtual flow metering
RT Database
Reservoir DataBase
Polyphasic networks simulation in transient mode
Networks simulationand optimization
Wells Optimization
Visualization
Data Model Repository
Integration/Orchestration
Process simulation and
optimization
PROSPER
GAP
OLGA
OFM
Production DataBase
PDMS
Laboratory DataBase
LIMS
HYSYS/PROII
PI Foundation
PI Historian
Biztalk
Analysis & Alarming
PI ACE
Sharepoint
SAP-PM
Plant maintenance
From the « spaghetti » approach
to the managed workflow of standardized data
Data Standards :
Key factor to the Business strategy succes
18 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
What are the challenges and opportunities of tomorrow ?
Business
Human RessourcesHuman Ressources
TechnologiesTechnologies ProcessesProcesses
19 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Human ressources challenges & opportunities
• Expected Business Process changes requires:
Integration of Business skills and Information System skills
Preparation of Baby Boomers’s retirement : – Knowledge Management process to keep as much as possible
non structured information asset – Early plan of recruitment to cope with retirement rate increasing
in years to come – Changes in recruitment source and profile : engineers with more
general skills able to take first position in IT teams and developp career path in Business Units
20 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Agenda
• Total at a glance
• Total Information System targets
• What are the challenges and opportunities of tomorrow ? Technology challenge Business Processes Human Ressources
• Conclusion
21 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16
Conclusion
Business productivity improvement rely on:
Human resources skills development
Technology evolution
Business Process Management
Success requires a collaborative effort for Data Standards development
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