check in at the hotel

Post on 30-Jan-2016

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tecnicas en recepcion de hospedaje, y hoteles.

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CHECK IN AT THE HOTELG:     good morningR.     good morning Sir. Welcome …………………, how may I help you?G:    I have a reservation. I would like to make my check in. R:   oh.. certainly . What is your name? pleaseG:    my name is jhon carrotR:   one moment please ………Yes, Sir. Carrot single room, in 13 out 15

is that correct ?G:   yes, that is correctR:    Please, Come in to the Lobby

Could you fill in this card registration?(could you check this form and sing)Can I have your passport and migration card?

G: oh. Yes. Here you areR: would you like a coca tea?G: yes, thanks………………………………………………………………………………………………………………………….R: excúseme, are you ready?G: yes. I am ready.R: sir. your  number room is 101 on the first floor. This is your key.

the breakfast is served from 5:00am to 10:00 am. the check out is 11:00 in the morning.

G: can I have a map of the area please?R: yes , of course. This is the map of the Cusco city and you will

see the different interesting places.G: thanks a lot.R: If You Need Anything, You Can Dial Number Zero To Reception

My Name Is …………………………..Do You Have Any Questions?

G: NoR: I hope you have a nice stay.

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