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Collins Aerospace Internal Use Only. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CITATION JET PILOTS
CJP OWNER PILOT ASSOCIATIONSEPTEMBER 5, 2019
COLORADO SPRINGS
PRESENTED BY: TOM SIMON
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
• September 2017 – UTC Announced their Intent to Acquire Rockwell Collins
• November 27, 2018 – UTC Completes Acquisition of Rockwell Collins
• Formed Four Major Division of UTC
• UTC Aerospace and Rockwell Collins are Now Collins Aerospace
• Six Business Units Under Collins Aerospace
UTC ACQUISITION OF ROCKWELL COLLINS
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
This document does not contain any export controlled data.
NET SALES $12.9 BILLION
NET SALES $23 BILLION* NET SALES $19.4 BILLION
NET SALES $18.9 BILLION
* 2017 pro-forma3
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
FORMED TO MEET CUSTOMER NEEDS AND REPRESENT THE BEST IN INNOVATION, TECHNOLOGY AND EXPERTISE
COLLINS AEROSPACE
STRATEGIC BUSINESS UNITS
Collins Aerospace Proprietary. This document contains no export controlled technical data.4
AEROSTRUCTURES AVIONICS INTERIORS
MECHANICAL SYSTEMS MISSION SYSTEMS POWER & CONTROLS
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
Collins Aerospace Proprietary. This document contains no export controlled technical data.5
Collins Aerospace
BALANCED PORTFOLIO, GLOBAL FOOTPRINT
GLOBAL PRESENCE
70,000employees
16,000+engineering
workforce
300 sites globally
75%Commercial
60%Original equipment
manufacturer
25%Military
40%Aftermarket
BROAD AVIATION AND MILITARY PORTFOLIO
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
Collins Aerospace
LEADERSHIP
Collins Aerospace Proprietary. This document contains no export controlled technical data.6
STRATEGIC BUSINESS UNITS
FUNCTIONS
Chief Executive Officer
KELLY ORTBERG
MARC DUVALL
Aerostructures
STEVE TIMM
Avionics
PHIL JASPER
Mission Systems
TIM WHITE
Power & Controls
DAVE NIEUWSMA
Interiors Mechanical Systems
SAMIR MEHTA
AJAY AGRAWAL
Aftermarket Services
HENRY BROOKS
Customer &
Account Management
JEFF STANDERSKI
Strategic Development &
Communications
PAOLO DAL CIN
Operations & Quality
BRIAN GALOVICH
Digital Technology
STACEY MACNEIL
Communications
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
LEGACY OF INNOVATION
Collins Aerospace Proprietary. This document contains no export controlled technical data.7
ELECTRIC SYSTEMS
David Sundstrand
PROPELLER SYSTEMS
Paulin Ratier
NACELLES
Fred Rohr
LANDING SYSTEMS
Benjamin Goodrich
AVIONICS AND
COMMUNICATIONS
Arthur Collins
ENVIRONMENTAL
CONTROL SYSTEMS
Thomas Hamilton
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
Proprietary Information.
O U R C U S T O M E R S
INTEGRATION PRIORITY
• Customer-centric culture
• Seamless transition
• Proactive communication
• New and enhanced products
and services
This document contains no export controlled technical data.9
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CJ FUSION PROGRAMS
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
JOIN OUR GROWING FAMILY OF PRO LINE FUSION® OPERATORS!
CITATION CJ3 PRO LINE FUSION
• Pro Line Fusion® - A proven upgrade path
• 32 CJ3 upgrades completed, 3 aircraft scheduled
• Increase in Aircraft Bluebook Value $375K
• STC Open to All Collins Dealers Now
• Software Update available 3rd Qtr. 2020
• Integrated V-Speeds
• Fuel Sensing
• CPDLC (U.S + Europe)
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
JOIN OUR GROWING FAMILY OF PRO LINE FUSION® FAMILY!
CJ1+/CJ2+ FUSION PROGRAM LAUNCHED
• Launched Pro Line Fusion® avionics upgrade for Cessna Citation CJ1+ and CJ2+
• Julien Morand, Collins Program Manager - Workshop Friday at 12:45
• CJ2+ with PL-Fusion at NBAA – Static Display
• STC Anticipated for 3rd Qtr. 2020
• Program is being executed in conjunction with Textron Aviation
• Early installation slots available from Textron Aviation service centers
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CITATION JET AFTERMARKET FORWARD LOOK
CITATION CJ1/2 MODERNIZATION UPGRADE
• Upgrade to full Pro Line 21 integrated avionics; like CJ1+/2+
• Display software in development, STC target 1st Qtr. 2020 pending aircraft availability
• Joins common aftermarket display software architecture deployed on King Air, Hawker,
Premier, and Falcon platforms
• Complex Airspace Demanding more from the Single Pilot Operations
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CJP MEMBER BENEFITS
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
EXCLUSIVE OFFER AVAILABLE TO CJP MEMBERS
CJP MEMBER BENEFITS
• Annual Credit Continues!
• Available to Pro Line 21 and Pro Line Fusion®
• 74 Are Currently Using Credit
• Option to apply credit to products, services,
or database packages
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
AUGUST 16, 2019, CEDAR RAPIDS, IOWA
GOLD STANDARD SAFETY TRAINING HELD
Collins Aerospace Proprietary. This document contains no export controlled technical data.
• 9 Aircraft Flew Into Cedar Rapids
• 12 Guests Attended
• Agenda Included
• One Hour Session with Steve Timm, President Collins
Avionics
• 3 hours on Pro Line 21 & Pro Line Fusion Test Rigs with
Collins Pilots
• Spatial Disorientation by Radar Training International
• International Operations by Flight Safety
• CPDLC by Collins ARINC
COMMITMENT TO
CITATION SAFETY
AVIONICS SUPPORT CENTER
Cessna Jet Pilots Association
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
▪ Grand Opening October 8th 2013
▪ 24/7 Operations began January 2015
▪ Provide worldwide support for Airlines,
Regionals and Business Aircraft
24/7 AVIONICS SUPPORT CENTER
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
▪ Staffed by 24 Technical Experts with over 80 years of Aviation experience
– Support Team works in shifts for 24/7 Coverage
– Product Experts
– Including Pilot Operations Expert
▪ All issues are tracked in an internal tool called STARS
– 12,000 Tickets resolved last year
– Tracks issue from open to close
▪ Contact Number - +1 319 295 5000
– Last year ~19,000 Calls received
▪ Contact Email - AvionicsSupport@Collins.com
– Last Year handled ~35,000 Emails
24/7 AVIONICS SUPPORT CENTER
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
COLLINS AEROSPACE & CJP COLLABORATION
CJP RELATIONSHIP
• We value our relationship with CJP
• Platinum sponsor
• Engaged with CJP
• Joint collaboration on and promotion of CJ3 Fusion
• Advertising on CJP website / Jet Blast
• Collaboration on the CJP On-line forum
• Participation at regional and annual conferences
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
QUESTIONS?
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
GLOBAL LOCATIONS
Collins Aerospace Proprietary. This document contains no export controlled technical data.
Where you need us, when you need us – everywhere, every day
NEARLY 300 SITES WORLDWIDE
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
STRATEGIC BUSINESS UNITS
Collins Aerospace Proprietary. This document contains no export controlled technical data.23
AEROSTRUCTURESBased in Chula Vista, California
AVIONICSBased in Cedar Rapids, Iowa
INTERIORSBased in Winston-Salem, North Carolina
• Nacelle systems
• Flight control surfaces
• Naval composites
• Other material and structural components
• Avionics systems
• Cabin management systems
• Information management systems
and services
• Aircraft sensors
• Fire protection
• Aircraft seating
• Interior systems
• Evacuation systems
• Life rafts
• Lighting
• Veneers
• Potable water systems
• De-icing products
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
STRATEGIC BUSINESS UNITS
Collins Aerospace Proprietary. This document contains no export controlled technical data.24
• Communication, navigation and guidance
• Missile actuation
• Simulation and training
• Strategic command
and control
• Unmanned aircraft systems
• Electronic warfare
• Ejection seats
• Intelligence,
surveillance and reconnaissance
• Space solutions
MISSION SYSTEMSBased in Cedar Rapids, Iowa
POWER & CONTROLSBased in Windsor Locks, Connecticut
• Landing systems
• Actuation
• Propellers
• Flight controls
• Pilot controls
• Hoist and winch systems
• Cargo systems
• Electric systems
• Engine controls
• Air management
• Airframe controls
MECHANICAL SYSTEMSBased in Charlotte, North Carolina
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
STRUCTURED TO MEET THE FULL RANGE OF CUSTOMER NEEDS
CUSTOMER-FOCUSED ORGANIZATION
Collins Aerospace Proprietary. This document contains no export controlled technical data.
Customer & Account ManagementAftermarket ServicesStrategic Business Units (SBUs)
• Point of contact for multi-SBU
aftermarket sales and account
management
• Manages multi-SBU aftermarket
inquiries
• Ensures multi-SBU aftermarket
strategies are aligned with customer
needs
• Provides shared service (MRO and Tech
Support) for Power & Controls and
Mechanical Systems
• Leads Collins-wide initiatives such as
digital (e.g. advanced prognostics and
health management (PHM)) and surplus
• Primary point of contact for customers
• Owns programs and delivery
performance
• Owns SBU-specific product and
technology strategy and roadmap
• Owns SBU-specific MRO sites and
aftermarket performance
• Leads SBU-specific sales, account
management and business development
• Advocates for customers, providing
perspective and analytics to best exceed
customer expectations
• Ensures multi-SBU OEM strategies are
aligned with customer needs
• Supports campaigns and intelligence in
concert with SBUs
• Serves as enterprise-wide advocate for
defense primes, military commands and
agencies
• Provides executive-level, point of
contact for OEM and defense customers
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
INNOVATING FOR CUSTOMER VALUE
Collins Aerospace Proprietary. This document contains no export controlled technical data.26
INTELLIGENT
AIRCRAFT
• Networking and
connectivity
• Prognostics and health
management
INTEGRATED AND
OPTIMIZED SOLUTIONS
• Electric architectures
• Autonomous flight
ADVANCED DEFENSE
SYSTEMS
• Connected battlespace
• Simulation and training
ADVANCED
MANUFACTURING
• Lighter and more
durable materials
• Improved cost,
lead time and quality
DIGITAL
INNOVATION
• Smart factory
• Digital thread
$3.1B ANNUAL SPEND IN ENGINEERING AND DEVELOPMENT*
* 2017 pro forma, customer and company-funded
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CUSTOMER SUPPORT
Collins Aerospace Proprietary. This document contains no export controlled technical data.
BY THE NUMBERS
10,000Dedicated customer
service employees
325field service
engineers
80MRO shops
30distribution
centers
624/7 technical and logistics
response centers
COMMITTED SUPPORT TEAM
CLOSE TO THE CUSTOMER
12
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
Technical Support - AvionicsSupport@RockwellCollins.com
Rental Exchange - RentalExchange@rockwellcollins.com
Piece Parts - Response@RockwellCollins.com
FMS Subscriptions - Subscriptions@RockwellCollins.com
FMS Database - CollinsDatabaseTech@rockwellcollins.com
Software Ordering - Software@RockwellCollins.com
Publications - Publications@RockwellCollins.com
Warranty - CollinsCSWarranty@RockwellCollins.com
Dealer Admin - CSDealerAdmin@RockwellCollins.com
CASP - casp@RockwellCollins.com
USEFUL EMAIL ADDRESSES
Collins Aerospace Proprietary. This document contains no export controlled technical data.
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
USEFUL WEBSITES
Collins Aerospace Proprietary. This document contains no export controlled technical data.
• RockwellCollins.com/FMS
• FAQs
• Downloads
• Alerts & Exclusions
• Coverage Maps
• RockwellCollins.com/CASP
• Information on the Corporate Aircraft
Service Program
• Portal.RockwellCollins.com
• Service Center Information
• CPAS Unlocks
• Checklists
• Maintenance Diagnostic Tables
• Self Help
• ARINCDirect.com/activate-service-and-
technical-support/
• Activate services
• EAK Renewal
• ARINCDirect Parts (SIM cards, AMI disks)
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CUSTOMER SUPPORT SELF HELP
PORTAL.ROCKWELLCOLLINS.COM
Collins Aerospace Proprietary. This document contains no export controlled technical data.
This site regularly updated.
What would you like to see?
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
• 5 Year of Database and 2nd GPS FOC incentive through Dec 2019
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CERTIFIED AND READY NOW!
ROCKWELL COLLINS ADS-B
© 2019 Collins Aerospace, a United Technologies company. All rights reserved.
CERTIFIED AND READY NOW!
ADS-B CJ FLEET STATUS
• Upgrade Your Citation Jet – options certified and available now
• Included in Pro Line Fusion® Upgrades
• Options: RC AMLSTC, Textron SB, CMD STC
• 60% of the CJ1+/2+/CJ3/CJ4 fleet is compliant worldwide
• ADS-B Out compliance required by:
• December 31, 2019 - United States
• June 6, 2020 - Europe
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