cloud services software as a service (saas)
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Cloud Services Software as a Service (SaaS)
Bringing your App to the Sprint Cloud
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Sprint Cloud Services Portfolio
Definition
Comprehensive suite of IP voice, multi-media, integrated messaging, presence, and
mobility, onto a single platform
Internet based applications accessible through thin client (e.g.
Office 365)
Affiliation Wireline Wireless
Pricing Model Per Seat Per Seat
Channels Enterprise, MAM, Gen Bus Gen Bus, BISO, ABR, Web
Sprint Offer
Sprint Complete Collaboration
SaaS
App
“Consume”
UCaaS
“Collaborate”
Audio Conferencing
Sprint
Cloud Optimizer Migration 1,2,3
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Sprint Cloud Platform
Integrated Provisioning and
Billing
Sprint Portal
Sprint Productivity Marketplace – SaaS Provides a Service Delivery Platform and Storefront
3
*
* Not available on Sprint Professional Plus with Office 365
Migration 1,2,3
Sprint
Cloud Optimizer
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Sprint SaaS--The Sprint Difference With award winning Carefree Cloud White Glove Onboarding, innovative Sprint Cloud Optimizer and in-life support services, Sprint delivers the best Office 365 offer in North America.
Because Sprint provides an “always on” network, we have anticipated challenges to mobile and remote collaboration, like congestion and dead spots, in ways that other SaaS providers cannot. Sprint has proactively addressed those challenges with features like web acceleration and service interruption protection.
The Sprint Difference:
• Support – White glove assisted onboarding services and 24 x 7 admin and end-user technical support.
• Productivity – Higher worker productivity due to anytime, anywhere collaboration, even when users are
offline.
• Beat Congestion – More efficient use of IT resources due to reduced network traffic.
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Sprint Cloud Services…Anytime, Anywhere With the purchase of Office 365 from Sprint, customers receive “always-on” experience to support mobile and remote collaboration.
Sprint Cloud Optimizer offers these key benefits:
• Always On – Service interruption protection provides continuous and seamless offline access to SharePoint sites and Office documents, keeping workers productive when they’re in the field.
• Work Anywhere – Offline reading of any non-password protected web pages, so users can take their favorite web content with them when they travel.
• More Productive – Accelerated web browsing and access to Office 365, particularly on cellular and small office networks. Makes pages and documents load faster so users are more productive.
• Reduce Congestion – Reduces bandwidth needs to efficiently make use of the WAN. Reduces network traffic associated with Office 365 and all other cloud/SaaS applications.
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
6
Bringing your App to the Sprint Cloud
• Sprint will continue to
enrich the recently
launched SaaS portfolio
• Sprint’s Cloud Services continues to
follow the “open” theme we have had in
our wireless space
• There is potential for new development
and expansion of your existing
applications to business customers
• Experience the value of multiple Sales
Channels and the Sprint Carefree Cloud
white-glove customer support model
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Cloud SaaS Partnership Model to Enable Faster Onboarding of Solutions
7
** SaaS Partner / ISV (Independent Software Vendor)
* APS – Application Packaging Standard
• Sprint owns the customer relationship
• SaaS Partner provides the application or service
• Parallels enables standard integration
• Go To Market Strategy • Customer Relationship • Sprint.com • Billing • Process and Training
SDP Integration
SaaS Partner**
• Marketplace Management
• Platform Maintenance
• Customer Support
• Settlements
• Co-Marketing • Application
Development • Application Roadmap • Application Maintenance
• Service Delivery Platform (SDP) Development
• SDP Roadmap • APS*
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Sprint Cloud Services Software as a Service
Overview of Business Model
$$
Sprint
Cloud Optimizer
Audio Conferencing
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Cloud SaaS Onboarding Overview
9
• Review Customer Requirements and Application Capabilities
• Analyze Sales Projections / Forecast
• Determine Channels
• Create Marketing Plan and Collateral
Market Strategy
• Establish Service Agreement
• Finalize Product Details
• Update Process Documentation and Training
Product Development
• Determine Integration Level • Web Link, Business Automation or Full Operations Automation
• Set Up Billing – Invoices, Settlements, Tax, Commissions, Promos
• Update Sprint.com
• Develop Reporting
Cloud Platform
Integration
• Set Up Online Store and Customer Control Panel
• Create Application Offers and Pricing
• Prepare and Perform Testing
• Launch
Product Configuration
© 2012 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient.
Any review, use, distribution or disclosure is prohibited without authorization.
Business Cloud SaaS – Sprint Support Structure
10
Marketing
• Channels
• Target Market
• Offer Definition
• Competitive Analysis
• New ISV Evaluation
• Collateral
• Pricing
• Demos
• Webinars
• Communication
Product Development
• ISV Final Selection, Agreements & T&Cs
• ISV Partner Onboarding
• Manage ISV Roadmaps
• Business Rules
• Customer Product Guides
• Settlements
• Process Support
• Roadmap
Sales &
Sales Ops
• Ordering
• Product / App Knowledge
• Order Process
• Web Channel
• SFDC Order Tool
• Channel Performance
• Commissions
IT Sys Delivery & Management
• ISV Partner Integration
• Sprint.com Integration
• Sprint Systems Integration
• Parallels Agreement
• Capacity Management
• SDP Sys Admin
• SDP Content Management
Customer Care
• Product / App Support
• Account Changes
• Billing – Refunds/Credits
• Service Assurance
Product Management
• Product Guide
• Reporting
• Operations Review
• Ongoing Process Improvement
• ISV Management
• Settlement Reconciliation
Process Documentation Training
Legal Regulatory Security Revenue Assurance
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