communication

Post on 20-May-2015

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COMMUNICATIOCOMMUNICATIONN

Presented by:Nishant, Vikas, Nitesh, Bhavin, Ashish, Anuj, Akila

Introduction to Introduction to CommunicationCommunication

• Communication has Communication has been important from been important from the ancient timethe ancient time

• Today after innovation Today after innovation in technology we can in technology we can say that the scope of say that the scope of communication is communication is increasing as well as increasing as well as improving.improving.

Importance of Importance of CommunicationCommunication

• To understand the message To understand the message delivereddelivered

• To generate responseTo generate response• To build relationshipsTo build relationships

Process of CommunicationProcess of Communication

Types Of CommunicationTypes Of Communication

• Formal communicationFormal communication

Downward communicationDownward communication

Vertical communicationVertical communication

Horizontal CommunicationHorizontal Communication

Informal CommunicationInformal Communication

Channels of CommunicationChannels of Communication• Face- to- Face Face- to- Face

CommunicationCommunication• Tele ConferencingTele Conferencing• Telephone and Voice MailTelephone and Voice Mail• Written CommunicationWritten Communication

Non Verbal CommunicationNon Verbal Communication

• Facial ExpressionsFacial Expressions• Voice CultureVoice Culture• GestureGesture• Eye ContactEye Contact• Body LanguageBody Language

Qualities of Good CommunicatorQualities of Good Communicator

• PresencePresence• Vocal QualityVocal Quality• Eye ContactEye Contact• FluidityFluidity• GestureGesture• Time AwarenessTime Awareness• AudienceAudience

Barriers Of CommunicationBarriers Of Communication

• Physical BarrierPhysical Barrier• Perceptual BarrierPerceptual Barrier• Emotional BarrierEmotional Barrier• Cultural BarrierCultural Barrier• Language BarrierLanguage Barrier• Gender BarrierGender Barrier• Interpersonal BarrierInterpersonal Barrier

CONCLUSIONCONCLUSION

Presented by:

Nishant, Vikas, Nitesh, Bhavin, Ashish, Anuj, Akila

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