contactus.com product screenshots (august 2014)

Post on 28-Nov-2014

815 Views

Category:

Internet

0 Downloads

Preview:

Click to see full reader

DESCRIPTION

Screenshots of ContactUs.com's admin panel for SMB users. ContactUs.com provides a software suite for online customer acquisition.

TRANSCRIPT

Main Dashboard

1

Account Activity Feed

Latest Leads & Calls

Visitor Stats

Forms: Form Builder – Field Selector

2

Forms: Form Builder > CSS Editor (Visual Editor)

3

Visual Editor for design customization to non‐CSS developers.

Forms: Form Builder > CSS Editor (Code Editor)

4

Code Editor for web developers.

Forms: Supported Integrations

5

Example of Integration Set‐Up

List of Available Integrations

Forms: Google Analytics Integration

6

Google Analytics Code for Form View

Google Analytics Code for Form Submission

Forms: Proactive Form Triggers

7

Also has Exit Intent triggers for paid users to open forms or messaging automatically when an exit intend is detected

Enables ContactUs.com paid users to apply rules used in proactively showing the lead‐capture experience on the website.

Calendar: Appointment Scheduling Form

8

Calendar: Edit Appointment Rules

9

Calendar: Google Calendar Sync

10

Chat: Chat Agent Interface

11

Lead Management Fields

Contacts: Lead List View

12

Lead Source Disposition Status

Contacts: Lead Detail – Activity Feed

13

Activity Feed 

Lead Summary Panel

Contacts: Lead Detail – Notes Module

14

Manually‐Added User Notes

Contacts: Lead Detail – 2-Way Email

15

Review Older Messages

Compose a New Message

Contacts: Lead Detail – Data Fields

16

Contacts: Lead Detail – Tracking History

17

Provides individual‐level data allowing salespeople to see the on‐site click behavior over the lifetime of a lead.

Onsite Browsing History

Session Details

Contacts: Manage Custom Disposition Statuses

18

Lead Statuses are used to sort, prioritize and track your leads. You can use the default statuses in our system, or add and edit the disposition 

lead statuses for leads and contacts in your account.

Drag‐and‐Drop functionality to customize your lead 

conversion flow

Calls: Phone Campaign List View

19

This interface is used to create tracking campaigns and assign phone numbers to them. 

Calls: Phone # Ordering & Assignment

20

This interface is used to order new phone numbers for Phone Campaigns.

Multi-User Accounts

21

For growing companies who have teams built around managing and communicating with sales leads, Multi‐User Accounts are available on Lite plans (and above) for an additional $10/month per user.

Multi‐User Accounts are used in:• Live Chat: Enable handoff between chat agents during active conversations.

• 2‐Way Email: Each user has his/her own tracked email account to communicate with leads.

• Activity Feed: Find out who is doing what within your ContactUs.com account.

• User Permissions: Define selective access and admin privileges inside your ContactUs.com account to different users.

top related