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Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

Welcome to Relocation Strategic Alliance eLearning Session

• If you are viewing this you have successfully logged on to WebEx.

• Audio is available by dialing 574.948.2560 or 866.839.4998 and enter the conference code 5866745716. Please keep your phones on mute.

• At any time, you may ask questions to the presenters by using the WebEx tools in the docked menu bar at the top of your screen.

• If you are experiencing technical difficulties, please call 800.374.2441 or 706.645.8600.

• Thank you for your patience, we will begin promptly at 2:00 p.m. ET.

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

Relocation Strategic Alliance

CENTURY 21 Global Connector

Presented by

Giorgio BentrovatoDirector, International Service & Operations

CENTURY 21

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

The purpose of this session is to:

• Train your Relocation Team on the CENTURY 21® Global Connector Referral System

• List Certification Requirements• Conduct a live demo for sending and receiving Referrals• Allow for questions and answers

Course Objective

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

2014 NAR International Home Buyer Profile Fast Stats

$92.2 Billion Sales Volume up 35% YOY

Mean Purchase Price $396K vs domestic mean $247K

55% purchase in FL, CA, AZ, TX

Purchases from Canada, China, Mexico, India and UK- China fastest Growing

China highest purchase volume at 22 Billion spending on average $590,826

60% All Cash vs 1/3 US

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

www.century21global.com

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

04

Why Join the Global Connector Network?

• Residential

• Leasing/Rentals

• Commercial

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

05

Opportunities with more than 7,100 Offices in 77 Countries and Territories

AlbaniaAngolaArubaAustraliaBahrainBelgiumBelizeBermudaBrazilCanadaCape VerdeCayman IslandsChina ColombiaCosta RicaCuracaoCzech RepublicDominicaDominican Republic Egypt

EnglandFranceGermanyGibraltarGrenadaGuadeloupeGuatemalaHondurasHong Kong IndonesiaIsraelJamaicaJapanJordanKoreaKuwait LebanonLuxembourgMacau

MadagascarMaltaMartiniqueMexicoMongoliaMontenegroMoroccoNew ZealandNetherlands-(St. Eustatius)NicaraguaNigeriaNorthern IrelandPapua New GuineaPhilippinesPortugalPuerto RicoQatarRussia

SabaSt. Martin/St. MaartenSaudi ArabiaScotlandSerbiaSingaporeSlovakiaSpainSouth AfricaTaiwanThailandTrinidad and TobagoTurkeyTurks & Caicos United StatesUruguayVenezuelaWales

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

• The online platform that will be used for sending,

receiving, and negotiating international referrals

• Track existing referrals with diary capabilities

• In-depth referral reporting

• Ability to view participating regions

• Centralized “White Glove” servicing of referrals

01

What is the CENTURY 21Global Connector?

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

03

Designation Requirements

• Participation is voluntary

• Must Be in “good standing” with Century 21 Real Estate LLC

• Complete the required training and certification

• Adhere to the policy and procedure manual

• Referral fee will be paid (Only) on closed side of business

F.Y.I - International Master regions are required to:

Designate a responsible person or team

Translate the training into their language

Administer the training and certify their offices

Report back locations and number of offices certified

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

11

Application Commitment to Standards

Lets Take a More In-depth Look

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

07

Buyer Side Seller Side

Sales Price $200,000 $200,000

Commission % 3% 3%

Total Commission $6,000 $6,000

Commission Retained by Receiving Company (75%)*

$4,500 $4,500

Referral fee to Referring Company (Example25%)*

$1,500 $1,500

*Participants must pay any royalty fees to their CENTURY 21 International Region independent of their payments to the sending and receiving Agents. ** Franchisees are responsible for all tax withholdings

An Opportunity to Negotiate on Every Referral

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

12

Once the online training and certification process is complete, the Relocation contact will login to a dedicated website:

www.century21globalconnector.com

Lets Look at How it Works – and Go Live…

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

• You will receive the “Application and Commitment to Standards Form” via E-mail

• Within 72 hours of returning forms, you will receive your system username and password

• Site address is C21globalconnector.com• You will be able to send referrals to certified regions• Contact giorgio.bentrovato@century21.com with

any questions

Getting Started

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

www.cartusnetworks.com

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

You must add your outgoing international referral to Broker Center to receive Cartus

credit

And Remember….

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

The CENTURY 21 Global Connector

• Q&A– To ask a question please use the WebEx tools in the

docked menu bar at the top of your screen.

• relocationopportunities@century21.com– If you have any questions or comments on today’s

program, or programs that you’d like to see offered in the future.

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