cost comparison of hosted vs on-site ip-pbx

Cost comparison: hosted vs on-site IP-PBX

As with any purchasing decision, costs are a vital consideration. The distinct differences between hosted and an on-site IP-PBX mean there are significant cost differences too. The table below compares these differences so you can make a fully informed decision.

Lead timeA hosted IP-PBX typically takes 24 hours to set up. An on-site IP-PBX can take as long as three months to implement.

Hosted IP-PBX On-site IP-PBX

Capital investment costs

IP-PBX system Low High

VoIP-PSTN gateway N/A From £20

Router From £40 From £40

Server N/A From £650

IP phones From £20 each From £20 each

Softphone headsets From £20 each From £20 each

Monthly costs

IP-PBX system £8 per user N/A

Technical support & maintenance

Included15-20% of solution cost

Service charges Included Depends on system

30 concurrent callsLess than £200 (including DSL and SIP trunking)

More than £500 (including ISDN lines)

One-off costs

Installation and setup Less than £10 per user More than £75 per user

Software upgrades Free Dependant on system

Upscaling (adding more users) Free Depends on system

Costs based on a 60 user system (Hosted IP-PBX costs based on Telappliant VoIPOffice plus)