count the chickens before they hatch
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COUNT THE CHICKENS
BEFORE THEY HATCHARINDAM CHAUDHURI
By
Mohamed Fasil Rahiman
Shameer P.
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ARINDAM CHAUDHURI
Arindam Chaudhuri is the son of Dr
Malayendra Kisor Chaudhuri who founded
the Indian Institute of Planning and
Management (IIPM) in 1973.
Arindam is the founder of the charityThe
Great Indian Dream Foundation and the
Planman group of companies.
Arindam received his Post Graduate Diploma
in Planning and Entrepreneurship from IIPM in
1992
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IF YOU THINK YOU CAN,YOU
ARE RIGHT ANTICIPATE THE WORST!!!!!!!!!!!!
SUCCESS IS A MATTER OF ATTITUDE.
A.S.K PRINCIPLE OF SUCCESS. IMPORTANT DIMENSION OF ATTITUDE-
(PASSION)
TO ACHIEVE GREATNESS YOU ALSO HAVE TOBE PASSIONATE ABOUT YOUR BELIEFS-SWAMI
VIVEKANANDA.
TWO CATAGORIES!!!!!
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EVERYONE HAS STOPPED CELEBRATING LIFE.
INSTEAD OF IQ,FOCUS ON PQ(PASSION
QUOTIENT)
PEOPLE WITH PASSION LOOK FORWARD
TOWARDS UNIQUE ACCOMPLISHMENTS.
SUCCESS IS NOT ABOUT ACHIEVING WHATYOU WANTED BUT MORE ABOUT MAKING AN
ATTEMPT.
USE FAILURE AS A LEARNING EXPERIENCE.
TIME AS A BINDING CHAIN OR AN OBSTACLE.
FOLLOW THE PATH WHERE PEOPLE HESITATE
TO FOLLOW.
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IMPOSSIBLE IS NOT A WORD IN MYDICTIONARY(NAPOLEON).
PEOPLE WITH PASSION FOR WORK ALSO HAVETHEIR SENSES INVOLVED AT WORK.
MAKE LIFE A REASONABLE ADVENTURE.
PATRIOTISM ENHANCES PASSION AT WORK.
ANYTHING YOU DO AT WORK,DO IT WITHPASSION.
START DEVELOPING A PASSION AFTER WORK AS IT
GIVES YOU MORE ENTHUSIASM. If you think you can,you are right.Just be
passionate about it.If you lack passion,develop it
because success never comes until you are
passionate.
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FRIENDS WHOM YOU WILL MEET IN
HELL
HUMAN RELATED SKILLS , HOW TO WIN
FRIENDS,MOTIVATING OTHERS.
KNOWING IS NOT ENOUGH,PRACTISE IT. CULTIVATE FRIENDSHIPS.
NOTHING CAN BE MORE PLEASING THAN A
GOOD SMILE . SMILES SPEAK.
SMILES WIN FRIENDS.
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ITS GOOD TO LISTEN TO OTHERS.
DURING CONFLICTS,OFTEN JUST LISTENING
TO THE AGGRIEVED PARTY SOLVES THECONFLICT.
LEARN TO SHOWER HONEST PRAISE ON THEM
DONT MAKE THE OTHER PERSON FEEL LIKE ALOSER.
IF YOU ARE AT FAULT,ADMIT IT QUICKLY.
TRY TO PUT YOURSELF IN THE OTHERPERSONS SHOES.
RICH HAVE MUCH .THE POOR HAVE ONLY
FEELINGS AND SELF-RESPECT.
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PEOPLE WE LOVE MOST AND PEOPLE WHO LOVES
US MOST ARE THE PEOPLE TO WHOM WE ARE
RUDE MOST OFTEN. DEATH IS A GREAT LEVELLER.
PEOPLE ARE A COMPANYS ONLY SUSTAINABLE
COMPETITIVE ADVANTAGE,SO MOTIVATE THEM. BETTER MOTIVATED PEOPLE PERFORM BETTER.
INDIVIDUAL NEEDS ARE REGULARISED,STRUCTURED
AND CHANNELISED INTO ORGANIZATIONAL NEEDAND BETTER PERFORMANCE.
MASLOWS HIERARCHY OF NEEDS.
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MOTIVATION MANTRA-REALISATION THAT,LIKE
OURSELVES,ALL OTHERS HAVE SELF CONCEPT &
OTHER POSSIBLE SELVES. PROVIDE THEM AREAS & OPPURTUNITIES TO
FULFILL THEIR INDIVIDUAL NEEDS & HONOUR
THEM. MOTIVATED PEOPLE ARE IN A CONSTANT STATE OF
FUNCTIONAL TENSION.
CREATE AN ATMOSPHERE WHICH RESULTS INGREATER TENSION,HENCE PEOPLE GETTING MORE
ENGAGED IN ORGANIZATIONAL ACTIVITIES.
BUILDING ORGANIZATIONAL COMMITMENT.
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ORGANIZATIONAL CITIZENSHIP-INDIVIDUAL
MAKING SACRIFICES FOR THE COMPANY.
HE WILL TUNE HIS GOALS WITH ORGANIZATIONALGOALS.
MONEY HAS ALWAYS BEEN THOUGHT AS A
MOTIVATOR,BUT NOW IT IS CHANGING TORECOGNITION.
3 LEVELS OF HUNGER-STATUS,STRUCTURE &
STROKE HUNGER.
STROKE HUNGER RESULTS FROM THE NEED TO BE
RECOGNISED,NEED TO FEEL IMPORTANT.
STROKE IS WHAT WE ALL LOOK FOR NOWADAYS.
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TALK MAN & I CAN SEE THEE
COMMUNICATION DIFFERENTIATES US FROMCHIMPANZEES.
WE COMMUNICATE VERBALLY & NON VERBALLY.
ONLY WAY TO MOTIVATE A PERSON IS TOCOMMUNICATE WITH HIM EFFECTIVELY.
PRINCI P LES FOR EFFECTIVE COMMUNIC ATION:
FIRST PRINCIPLE->L.A.W.
L->LOOKS.
A->ACTIONS.
W->WORDS.
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LOOKS CAN BE KILLING.
OUR LOOKS ALSO COMMUNICATE.
DIFFERENT ORGANIZATIONS HAVE DIFFERENTDRESS CODES.
LOOKS ARE NOT JUST ABOUT EXPRESSIONS BUT
ALSO THE WAY ONE DRESSES UP. ACTIONS SPEAK-OUR BODY LANGUAGE,GESTURES
DO A LOT OF TALKING.
YOUR ACTIONS SHOULD MATCH YOUR WORDS. PERFECT ACTIONS & BODY LANGUAGE HAVE
ALWAYS BEEN ONE OF THE GREATEST ASSETS OF
GREAT COMMUNICATORS.
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WORDS CAN BE POWERFUL.
RIGHT WORDS ARE TO BE SAID AT THE RIGHT TIME.
RIGHT WORDS COULD TRIGGER MANY A BRILLIANTIDEA,BRINGING LIFE INTO YOUR ORGANIZATION.
SECOND PRINCIPLE-BE AUDIENCE-FRIENDLY.
USE THE K.I.S.S. FORMULA.
DONT MAKE LONG SPEECHES.
CLARITY WHILE SPEAKING.
BE UP TO THE POINT.
SOMETIMES,WE ENCOUNTE R SITU ATIONS WHE RE EVEN WITH THE BEST INTENTIONS WE ARE NOT
ABLE TO COMMUNIC ATETO RECI P IENTS,WHO IN
TU R
N P
E R
CIEVE IT IN A
NOTHE R
W AY
.
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THIRD PRINCIPLE-BE POLITE & POLISHED.
POLITENESS CREATES LASTING IMPRESSIONS.
BEINGSINCERELY,TACTFUL,THOUGHTFUL,APPRECIAT
IVE OF THE OTHER PERSON AND HIS VIEW POINT
CAN MAKE ALL THE DIFFERENCEIN HOW WE
COMMUNICATE WITH OTHERS.FOURTH PRINCIPLE-BRING IN THE HUMOROUS
HUMAN TOUCH.
HUMOUR CAN BE DEVELOPED OVER TIME.
PEOPLE WHO ARE HUMOROUS ARE SAID TO BE
MORE CREATIVE,LESS RIGID,MORE WILLING TO
CONSIDER NEW IDEAS & METHODS.
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CULTIVATING HUMOUR
CRACKING A JOKE ON YOURSELF.
ONE SHOULD NEVER ANNOUNCE THAT HE IS GOING
TO TELL A JOKE. IT MUST INCREASE AUDIENCE EXPECTATIONS.
WAITING FOR THE LAUGH IS A MUST.
TERRIFIC GUARD AGAINST HOSTILITY,DIFFICULTSITUATIONS.
COMMUNICATION BEHAVIOUR PREFERENCE
MAPPING.
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COMMUNICATION BEHAVIOUR PREFERENCES
MAPPING IS BASED ON CATAGORISATION OF
INDIVIDUAL PREFERENCES ON 2 KEY
DIMENSIONS.
a) PERSUASIVENESS.
b) EXPRESSIVENESS.
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FRIENDLY THESPIANS
POISED STERN-FACE
PERSUASIVENESS
E
X
P
R
E
S
S
I
V
E
NE
S
S
HIGH
LOW
LOW
HIGH
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Pegging Cultural Holes
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People are different , The cultures are
different . Management styles also need to be
different.
US & Japan Management styles
India & Japan After 1947
Russians Chinese style
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Basics of Theory I management
Attempt to understand and define Indian
workers
Reason for Indian Management failure Indian Youngsters From strong Family ties to
US management philosophies.
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3 types of Management styles in India
± Private-American style
± Public-Life time employment (Not good in India)
± Private-Indian style like TATA
USA- Semi successful managers writes books Indians want
± Friendly management with moderate job security
± Should be made to feel that the company cares them
± Should give on job training for professional students.
± Japanese B-schools are not world class but follow this
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Principle of Theory I management
Most Indians value emotional bonds and long
term relationships.
Most Indians value growth opportunities andcommitment.
Our cultural roots (of tolerance etc) often
make us complacent.
Lack of patriotism at Macro level leaves us
aimless.
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What do these principle prove ???
2 points- similar to Japan
Hardworking and patriotism Today's Japan
Management is about understanding
Your men. It is about understanding
Their cultural upbringing and
Finding out a style to suit the same
In order to make them more productive
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Macro Level Aspects
Leadership Standards
Business Development
±
Not through strategies ± By Increasing Purchasing Power of Poor
± Attract FDI by this
Need Better Judicial System
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Micro Level Aspects
Increase Human touch in Organization
People centric Policies
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Leading The Change
How to Reach a Balanced level of Job security
Good Leader
Indian Leadership Techniques Gita
Leadership traits and Theories in our CultureGITA
Krishna Talks about 3 types of people
± TAMAS Least capable less in number
± SATWAS: most mature and capable also less in number
± Rajas : majority, Intelligent, capable and also less innumber bt looking for right returns
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Krishna
He knew
± how to be effective
± How to use management by direction
± When to delegate the complete responsibility
Dr. NR chatterjees statement
he knew how to dance and how to make othersdance
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Mahatma Gandhi
Learned from Gita
Unique Management concept for Indians
Ahimsa ± Because he knew Indian psyche and British
He is the Greatest Leader Our Land Has Ever Seen
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Conclusion
Indians are different
If we are to count our chickens before theyhatch, we need to manage ourself, our
families and the people we work with
effectively
If we are able to do so success will never elude
us
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