Do You Hate Endless Client Requests? Here’s how to save yourself from them
“There’s one more thing I need you to do…”
“Can we add those last few things to the design before we publish?”
“I had a dream last night… We need to re-do everything!”
Don’t you just HATE it when your clients are asking
for endless changes???
good news - YOU CAN SAVE
YOURSELF FROM IT!
Think about it… Why do your clients want
endless changes?
Because most of them have no clue about your work!
They’ve never hired a freelancer before…
They’ve never built a website before…
Or had someone create branding for them…
So how are they supposed to know what to ask from
you on the first place?
By the time they figure out what’s missingyou are already done with your work and too tired/busy to do the changes
How could you avoid 90% of change requests?
Check out what’s missing before you start
1
Before you start the work go over everything one more
time and think -
What is that isn’t here?What can be done better?
What are the things that my client will eventually ask me to add/change?
What are the things other clients asked me to change in their projects?
Now help them update the requirements
You might even suggest them new things - and
get yourself some more work!
Be their advisor
2
Teach them about your work, teach them what works great for their
competitors, teach them why some things are more important than others
Everyone loves learning new things so by teaching them they will see
you as an advisor and will trust you
They will know you want the best for them
Teach them what is hard to do and what is not, so they know your time
is valuable
Do they want changes after the project has started?
It’s cool to ask you for changes
But it’s not cool to ask it for free
So when they ask for something new, reply with:
“Cool! I think that’s a great idea! Now let’s think together what we
give up on, so I can have the time to make that change for you.”
Educate them that your time is not theirs,
and that it’s not for free
4
When life gives you lemons…
When the project is almost over, if the client asks for more changes
I always come up with “Phase 2”
I suggest them to make a “Phase 2” for their project
In my proposal I Include everything that will help their project be even
more amazing
And also the changes they are now asking for
The client is happy and I get more workWin-Win!
We hope it helped you…
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