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Center for Children and Families, Inc.Norman, Oklahoma
2012
Cultural Competence and Diversity
What is Culture?
What is Diversity?
What is Cultural Competence?
Cultural Competence: Operational Definition
How our clients should feel:
Diversity vs. Cultural Competence
Three points of focus
Att
itu
des
Kn
ow
ledg
e
Skills
Cultural Competence
How can I be more culturally competent?
What are the major hurdles to reaching cultural competency?
• I acknowledge my personal values, biases, assumptions, and stereotypes in the workplace and private life.
• I am aware of my own cultural identities and recognize how culture has impacted my personal interactions.
• I can appreciate how diversity has benefited and enriched my life’s experiences.
Be aware of these qualities
Biases
Identities
StereotypesDevelopment
Impact
Assumptions
Diversity
Different
Point of View
Goals
Ambiguity
What’s the goal?
Oklahoma has many faces …
“One’s own culture provides the “lens” through which we view the world; the “logic” . . by which we order it; the
“grammar”. . . by which it makes sense.” Avruch and Black, 1993
Cultural Sensitivity Continuum
Fear Denial Superiority
Minimization Relativism Empathy Integration
• http://ww3.odmhsas.org/approvalregister/CreateAccount.aspx?AppName=ACAR_Approval&AppId=107
Culture Vision
• Oklahoma Department of Mental Health and Substance Abuse Services/Systems of Care/ Cultural Competency Coordinator
• Oklahoma Department of Human Services
• www.crculturevision.com
• www.ceunit.com/ceus-CulturalCompetencyandDiversity
• Culture Card can be downloaded from www.SAMHSA.gov/shin
Resources
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