d2 1240 john lindsay
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CommsDay MelbourneGearing up for the NBN
October 2012John Lindsay CTO iiNet Ltd
Changes
JSL CommsDay 2012 2
International Network
iiNet Networks 3
35G40G used160G to go!
20G
NBN POIs
4
BoB
5
Customer Satisfaction
6
Source: Roy Morgan Business Survey (September 2011 - March 2012)
Fixed Internet Service Provider Business Satisfaction
Our 3 largest brands
Choice
7
Image: digitalart - www.freedigitalphotos.net
Decision Paralysis
8
Image: antpkr- www.freedigitalphotos.net
Best-in-class service and churn
9
Customer transfer
10
http://www.flickr.com/photos/12567713@N00/44514845/lightbox/
Litigation
11
Sovereign Risk
JSL CommsDay 2012 12
Sovereign Risk
JSL CommsDay 2012 13
eBay item 310403289041
WiFi
JSL CommsDay 2012 14
• Over 400 access points around Australia• 30,000 to 40,000 unique mac addresses per day• Over 150,000 unique devices in a week
JSL CommsDay 2012 15
Thank you!
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