datalink presentation for linked in dec 2010

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Kristin D. SmithAccount Executivekdsmith@datalink.com781-635-2110

Datalink Company Overview

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Datalink Snapshot• Who is Datalink?

– Data center solutions and services provider for Fortune 500 companies

– Top Partnerships• NetApp, HDS, Sun, Cisco, Symantec,

VMware, Dell, Isilon, Quantum– Datalink-delivered services– 32 US cities– 20+ years of data center expertise

• Professional Tenure– Over 300 Employees– 75 Sales People /110 Field

Engineers/Architects– 30 Support Engineers in HQ

• Aggressive Organic & Inorganic Growth Plans– Cash on balance sheet– NASDAQ stock

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Datalink Value Proposition

• Deep understanding of data center infrastructures, interdependencies, and virtual data center migration paths– Networks– Storage– Servers

• Unbiased perspective and proven, consultative approach

• Technologies from multiple, industry-leading partners  

• Comprehensive skills and portfolio span four practices – Virtualization & consolidation – Data storage & protection– Advanced network infrastructures– Business continuity & disaster recovery

• Complete lifecycle of services: consulting, analysis, design, implementation, management, and support

Datalink helps make data centers more

efficient, manageable, and

responsive to changing business

needs.

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Datalink Difference

• Utilize physical and virtual labs to see, learn about, and validate technologies prior to acquisition – Atlanta, Minneapolis, Santa Clara, & Chicago

• Integration facility frees up IT teams– Offload staging/configurations, diagnostics,

asset tagging, imaging, racking, etc.

• Industry-leading Datalink OneCallsm support services– 24x7, real-time support services– Single point of contact for solutions spanning multiple manufacturers– Performance exceeds industry benchmarks

75% of calls resolved on First Call.95% resolved in the OneCall Support Center.

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Datalink Portfolio

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Services

Consulting

Analysis

Design

Implement

Support

Manage

Lifecycle of Services

• Consulting– Data center optimization /

consolidation– Business continuity planning– Disaster recovery planning– IT governance

• Analysis– Backup assessments– Data continuity assessments– Virtualization infrastructure

assessments– Network architectural reviews

• Design• Implement• Support• Manage

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Customers Span All Industries

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Top Strategic PartnersNetApp• Top Star Partner• Authorized Support Partner (ASP)• Data Center Partner

Symantec• Platinum Partner• Technical Support Partner Program (TSPP)• Customer satisfaction and call resolution top

partner

Cisco Gold• Advanced Route/Switch• Advanced Security• Advanced Wireless• Unified Computing Solutions (UCS ATP) • Advanced Unified Communications• Data Center (DCNI/DCNS) • Customer Satisfaction Excellence• Gold Partnership

Isilon• Preferred Partner• Authorized One Call Support Partner

Oracle/Sun• Executive VAR status to Gold Oracle• Data Center Elite/ Storage Elite• Sun Service Partner Program

Hitachi Data Systems• Top HDS Partner• Investment Partner

VMware• Premier Partner• Solutions Provider• Specializations in Infrastructure Virtualization &

Business Continuity

Dell• National Select Partner • First Call Contracts underway• Server/Virtualization – Intel

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Best-Available Technology Partnerships

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We Make IT Happen!Kristin D. Smith781-635-2110kdsmith@datalink.com