e commerce

Post on 24-Dec-2014

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This upload is for a presentation I have done for the subject of E-commerce and points relating to social and ethical issues.I am relying on my speech and explanation in class, rather than themselves.The first part shows the process of buying an "iPad" on amazon, in order to act as an icebreaker with my classmates.

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E-CommerceTamara Ammari

TABLE OF CONTENTSIntroductionWhat is E-Commerce?How E-Commerce is growingAn Example: PayPalThe Problems (in terms of Social and Ethical Significance) and their solutions.Resources

iPad

WHAT IS E-COMMERCE?Stands for: Electronic Commerce

It’s basically a world of business online. But it’s not only selling and buying. There’s more to it than just Amazon or Ebay.It’s circulated around everything a business can do, but online, or “virtually.”

WHAT REALLY HAPPENS

HOW E-COMMERCE IS GROWING

WHAT IS PAYPAL?It’s basically a sort of money service, commonly mistaken to be a type of “online banking system”.

However there are complaints from PayPal users, saying that PayPal accounts randomly freeze, that their money is held, or that money is taken out of their accounts.Truth is, because PayPal isn’t a bank, it doesn’t have to follow Federal Banking Guidelines, which protect people from such issues.

EFFECTS ON SOCIAL AND ETHICAL SIGNIFIGANCE

U N R E L I A B L E

PayPal proved to be unreliable, as users put their confidence and trust in this company , while later on, they could easily become a victim of false transactions and money transfers.

Reliability is how dependable one tends to be on an object.

For a source of e-commerce to be reliable it must:

•Provide a comfortable user interface for its users, so that they may easily use the program or website.•Have up-to-date data.

INTEGRITYFor the system to have integrity, it must contain accurate data that is not tampered with.

BUT IS THERE A SOLUTION?There is no full-proof solution, other than only using trusted sites and services.

ISSUE OF THEFT?Identity theft occurs when someone obtains your personal information, such as your credit card data or Social Security number, to commit fraud or other crimes.

WHAT YOU CAN DO:Protect your information.~Erase login information (usually stored in the cache of a

browser), change passwords occasionally and frequently.

~Use your credit card instead of online payment services (eg: PayPal).

~Use familiar websites with security control. There are scams of phising.

SECURITYTo what extent can a service be trusted by its users?Does the service take the appropriate measures to keep its users information protected and kept only for uses agreed by the user themselves?^These are the questions to rate the security of a service.

PRIVACY?

AUTHENTICITYEstablishing your identity, beyond any doubt.

Problem If hackers obtain enough data (Login information and credit card number), they basically provide the service enough authenticity to log in and use your account.

You can use online payment services and by keeping your firewall on, it could also prevent any more future access to your computer and the information you have stored in it.

DIGITAL DIVIDEEQUALITY OF ACCESS

Not everyone has access to the internet…So the online services and the whole working of e-commerce is limited to those who DO have access to such resources, leaving a large population out of their usage.

POLICIES Rules made by the services to encourage appropriate use, and discourage inappropriate use.

From Amazon.

PEOPLE AND MACHINESInstead of:

We can do it all online.

RESOURCEShttp://www.internetworldstats.com/stats.htmhttp://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=200277100http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=200267770http://www.amazon.com/gp/help/customer/display.html?nodeId=1161302http://www.ebooks.com/http://guides.wsj.com/personal-finance/credit/how-to-protect-yourself-from-identity-theft/Information Technology in a Global Society Guidehttp://office.microsoft.com/en-us/images/??Origin=EC790014051033&CTT=6&ver=12&app=powerpnt.exewww.paypal.comhttp://www.youtube.com/watch?v=IZp_X5IQgIUwww.amazon.com

END

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